- Intelligent Waves (Mechanicsburg, PA)
- …Intelligent Waves is seeking a skilled and results-driven **Operations Tier II Technician ** to support a mission-critical DoD and Intelligence ... **.** **A Veteran Friendly Organization** **\#IW** Connect With Us! (https://apply-intelligentwaves.icims.com/jobs/4284/ tier - ii -network-application- support - tech /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834473947) **Job Locations**… more
- PeaceHealth (Springfield, OR)
- …in a fast-paced, high-volume environment, position is responsible for delivering support services and solutions through the coordination of day-to-day priorities, ... service and advanced technical troubleshooting skills to provide at the elbow support of telecommunications, network, and hardware. Position is assigned to a primary… more
- TekSynap (MA)
- …help desk tickets accurately and efficiently. + Collaborate with other Tier I and Tier II support staff to ensure proper hand-off and escalation of ... issues and patterns. + Assign and transfer calls/tickets to Tier II technicians as needed. + Conduct...a part time ** Tier I Help Desk Technician ** to provide high quality technical support … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the… more
- Insight Global (Kansas City, MO)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment null We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate ... **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support ...contract in Rockville, MD. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's Director… more
- Leidos (Springfield, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Incident Management Technicianto support computer data communications ... network Operations and Maintenance (O&M) tasks. The job duties of theGNOC Tier II Incident Management Technicianare as follows: + Support the installation… more
- Sierra Nevada Company, LLC (Dayton, OH)
- …for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II , you will be using your skills and expertise to ... and IT standards, practices, policies, and procedures. The IT Support Technician reports to, takes direction from,...standard hardware and software products/services **Qualifications We Prefer:** + Tier II desktop support experience… more
- TekSynap (Arlington, VA)
- …related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and...QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician II Albuquerque, NM Join our...backup and recovery of systems, patching of systems, providing Tier II /III support to lower ... Talent Network Data Center Technician II Albuquerque, NM Are you ready...to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations… more
- Leidos (Lompoc, CA)
- …**The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician ** to support computer data communications systems, in ... solutions through network modeling. The job duties of the Tier II Network Technician are...follows: + The Tier 2 network field technician will support the installation and maintenance… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet ... by step solutions in a call center environment. The Tier 2 Support Techs work within the...to 5 years of experience working in a Help Desk/ Tech Support position. Working knowledge of various… more
- TekSynap (Albuquerque, NM)
- …Familiarity with Remedy ticketing system is preferred + Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Client Support Technician position is responsible for...and if needed escalation + Maintains required documentation of Tier 1 processes and SOPs + Deployment, configuration and… more
- Link Solutions Inc (Adelphi, MD)
- …while safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (White Sands Missile Range, NM)
- …while safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …supporting critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …helping protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Citigroup (Irving, TX)
- …ticketing system. + Resolve Tier II issues which are escalated to Tier II support . + Communicate with Command Center Management to provide frequent ... also has the technical aptitude to progress towards cross disciplinary technology operations support . **Responsibilities:** + Provide Tier II Technical … more