- Ventura County (Ventura, CA)
- …ongoing and emerging business needs, including project management, business process improvement, applications support, radio/ voice /data infrastructure, data ... adds, moves, or changes to their network telecommunications environment; + Analyzes customer / voice related network problems and applies pre-defined solutions to… more
- Amazon (Seattle, WA)
- …work hard, have fun, and make history. Amazon is seeking to hire a Business Analyst to join the Amazon Selling Partners Voice of Customer program team. ... support experience, associate performance, and operational efficiency. As the Business Analyst , you will leverage this technology...candidate for this role will should be: * Create Voice of Customer language content for requested… more
- J&J Family of Companies (Raritan, NJ)
- Sr Analyst Digital Customer Solutions - 2406181738W...of Excellence (COEs). The DCS team acts as the Business Product Owner for the US J&J Customer ... & Johnson's Family of Companies, is recruiting a Senior Analyst - Digital Customer Solutions in Raritan,...of our CS&C Credo Action Items. Furthermore, the Sr. Analyst will develop their annual Business Goals… more
- American Airlines (Dallas, TX)
- …focus groups, one-on-one sessions and in-person interviews with customers and/or employees + Voice of the Customer and Journey Analytics + Develops long-term ... performing data analysis and developing associated reports. + This Analyst /Sr. Analyst position will primarily be responsible...+ Experience using SPSS statistical software, online survey software, Voice of the Customer or Enterprise +… more
- J&J Family of Companies (Santa Clara, CA)
- … processes, provide customer service, and support strategic objectives. The Business Systems Analyst is responsible for leading business systems ... cross functional & IT teams to build and scale customer services business systems. + Optimize service...A minimum of two years' experience serving as a business analyst or similar role is required.… more
- University of Pennsylvania (Philadelphia, PA)
- …of health and wellness programs and resources, and much more. Posted Job Title Senior Business Systems Analyst Job Profile Title Business Systems Analyst ... about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/. The Sr. Business Systems Analyst will join ISC's ACIO… more
- JBT Corporation (Chicago, IL)
- …providing differentiated, data-enabled solutions, and a world class user experience. The ERP Business Analyst will be responsible for analyzing business ... a related field, or proven experience as an ERP Business Analyst or similar role. Experience with...successfully delivering ERP projects on time and within budget. Customer oriented with strong mentoring abilities. Why work at… more
- Xcel Energy (Minneapolis, MN)
- …Identify and propose potential marketing research initiatives that would inform their business questions through exposure to customer , market, and competitive ... of the following areas: brand, advertising and communications research, DSM program evaluations, customer loyalty, Voice of the Customer / Customer … more
- Republic Services (Phoenix, AZ)
- …+ Great Place to Work + Sustainability Yearbook S&P Global **POSITION SUMMARY:** The Business Analyst is responsible for analyzing the needs of the various ... operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and...between the business and IT department, the Business Analyst ensures that the scope of… more
- Meta (New York, NY)
- …improving customer experiences across the end-to-end customer journey. As the Customer Experience Analyst at Reality Labs, you will be part of a global ... and learning from our customers, harnessing the power of customer insights to drive and influence business ...the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead Responsibilities: 1. Manage… more
- Spectrum (Charlotte, NC)
- …Our Conversational Channels team creates self-service tools to automate the customer service experience. Our engineers utilize interactive voice response ... THE CONNECTION As a Senior Digital Service & CX Analyst , you'll support customer experience requirements, process...business strategies and delivering Artificial Intelligence (AI) enabling Voice solutions to solve business challenges +… more
- Shuvel Digital (VA)
- …cloud, and operate & maintain applications within the portfolio. The Business Process Analyst requires a strong mix of customer service skills and a detailed ... Job Description: A Business process Analyst will provide critical...establish the portfolio backlog and roadmap. Act as the voice of the customer when the product… more
- TE Connectivity (PA)
- …a safer, sustainable and more connected world.** **Job Overview** As a Senior Business Analyst specializing in Salesforce and Sales Technologies, you will play ... IT Senior Salesforce Functional Analyst - Digital Customer Solutions **At...skills, and expertise in Salesforce. **Primary Responsibilities:** * Salesforce Business Analyst who specializes in defining … more
- Forrester (San Francisco, CA)
- … customer loyalty and how to build customer relationships that fuel business growth. **Job Description:** The Principal Analyst works as part of a small ... trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're...other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold… more
- Dorman (Colmar, PA)
- Customer Experience Analyst Apply now "...Qualifications + 1 year of experience in Logistics and/or Customer Supply Chain or BS in Supply Chain/ Business ... Supply Chain, this is the role for you! The Customer Experience Analyst is a critical member...+ 2+ years of experience Supply Chain, Logistics and/or Customer Experience + Bachelor's degree; Supply Chain, Business… more
- MetLife (Cary, NC)
- AI Senior Lead Business Systems Analyst Location(s) + Posting Location:Cary, North Carolina Country United States Working Schedule Full-Time Work Arrangement ... able to gather right requirements for the design. . Identify and document customer friction points and underutilized opportunities in voice - and/or chat-enabled… more
- Insight Global (Glendale, CA)
- …Product Manager in stakeholder communications and deployment planning - Act as the voice of the customer in meetings with cross-functional technology teams and ... Job Description As a Product Analyst , you'll be at the heart of our...deliver experiences that delight our internal customers and drive business efficiencies through custom-built software. Our team is known… more
- AssistRx (Orlando, FL)
- The Business Analyst will be working on a...Collaborate with Product Management to balance product vision and voice of customer in order to recommend and ... in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage… more
- SitusAMC (Columbus, OH)
- …their use cases, and how our technology can make their jobs better; serve as the voice of the customer when designing and building new features for CLOSER + ... This role works closely with Product Owners and Senior Business Analysts to support the design and delivery of...of agile user stories and acceptance criteria + Drive customer discovery to understand how our customers do their… more
- Republic Services (Phoenix, AZ)
- …for candidates that reside in MST (AZ) timezone. **POSITION SUMMARY:** The Senior Analyst , Digital Customer Experience - Customer Reporting & Personalization ... America, the collection, recycling, treatment, or disposal of materials is a local business , and the dynamics and opportunities differ in each market we serve. By… more
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