- Monster (Cockeysville, MD)
- …ROI financial analysis. Facilitation across management and staff levels. Co-location and virtual. Voice of the Customer data collection and analysis. Service ... of working and driving ongoing scale and growth. Advanced data analysis skills required for root cause analysis, process...Practice desired. Must have track record of success in Voice of the Customer ( VOC )… more
- Intuit (San Diego, CA)
- …org** and holds **end-to-end Data Science accountability** for customer experience, voice of customer ( VoC ) insights, data infrastructure, and ... + Lead the teams managing Customer Experience (CX), Voice of Customer ( VoC ) data science, survey and data infrastructure, reporting and analytics… more
- Leggett & Platt, Incorporated (Ontario, CA)
- …maintenance for process effectiveness and continuous improvement efforts. + Voice Of Customer ( VOC ) data input collection and output report creation + ... business by representing ECS to all customers, effectively translate customer needs into actionable requirements, and construct/maintain the QMS...leading these efforts is a plus. + Usage of data analysis for process improvement. + PC literate to… more
- Baylor Scott & White Health (Dallas, TX)
- …Dallas, Texas.** We're seeking a strategic and data -driven Senior Analyst to join our Voice of Customer ( VoC ) Program team at Baylor Scott & White Health ... expand into additional CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data ...the organization to ensure alignment and support for the Voice of Customer ( VoC ) program.… more
- The Toro Company (Bloomington, MN)
- …financial health . Assist with collection of market research and voice of customer ( VOC ) data to determine feasibility of new product concepts and/or ... machinery . Create web content, sell sheets, press releases, testimonials . Analyze sales data , profitability, and production forecasts to ensure product line's… more
- Ralliant (Chandler, AZ)
- …documentation, order/sales forecasts, and program review reports. + Analyze Voice of Customer ( VOC ) data to identify new opportunities, including IR&D ... our team. In this role, you will support program proposal efforts, customer engagement, and day-to-day management of assigned programs. This internship provides… more
- Hubbell Power Systems (Aiken, SC)
- …suppliers, and internal teams. + Collecting and analyzing Voice of the Customer ( VOC ) data to inform business decisions and product development. ... Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting… more
- ALBEMARLE (Charlotte, NC)
- …**corporate events** . + **Experience managing Voice of Customer ( VoC ) programs** , including survey design, data analysis, and collaboration with ... establish strong customer relationships and drive continuous improvements based on VoC data . + **Cross-Functional Collaboration** : Ability to partner with… more
- Ralliant (Chandler, AZ)
- …and maintains order and sales forecasts for assigned programs. Assess VOC ( voice of customer ) data to identify business opportunities and recommend ... the scope of work, schedule requirements, program budget, contractual requirements, and data items. * Develops and maintains positive customer relationships and… more
- Ralliant (Hollister, CA)
- …and maintains order and sales forecasts for assigned programs. Assesses VOC ( voice of customer ) data to identify business opportunities and recommend ... The Program Manager is responsible for the proposal effort, customer support, and management of their respective programs for those specific customers requiring a… more
- Markem-Imaje (New York, NY)
- …features, ensure fit, and drive adoption + Serve as the voice of the customer , translating VOC , usage data , and sales input into product strategy + ... product marketer who thrives at the intersection of product, marketing, sales, and customer success and on driving real business outcomes. As our Senior Product… more
- Santander US (Boston, MA)
- …(eg, NPS, digital adoption, conversion, attrition). + Use journey analytics, VOC ( Voice of Customer ), and operational data to surface opportunities for ... Associate, Customer Experience & Omnichannel Growth, Boston, MA Country:...to You!** **The Difference You Make:** As an Associate, Customer Experience & Omnichannel Growth, you will lead enterprise-scale… more
- Papa John's International (Atlanta, GA)
- …understanding of their markets and training requirements. + Analyzing operational KPI and Customer data ( VOC - Voice of the customer ) to identify ... the Op's Excellence dept and the continued maintenance of VOC systems. **Duties & Responsibilities (other duties as assigned)**...and celebrate the journey together **Our Core Competencies** + CUSTOMER CENTRIC - We leverage data and… more
- The Hartford (Hartford, CT)
- …Large and GS, along with being the data point of contact for broader customer data integrations. + Support Enterprise and Line of Business CX projects as ... Customer Experience Consultant to help us manage our voice of customer tools and deepen the...learning and supporting all aspects of the program including VoC /insights, data , metrics & reporting, and leading… more
- The Boeing Company (Seattle, WA)
- …value stories. + **Market Intelligence & Lead Generation:** Leverage market data , Voice of Customer ( VOC ) insights, analytical models, and economic ... aviation traffic, gaining insight into market dynamics and demand drivers. + ** Data Analytics & Visualization:** Utilize data analysis tools and visualization… more
- AltaGas (Springfield, VA)
- …support the utility's customer experience (CX) strategy by integrating journey mapping, voice of the customer ( VoC ) analytics, and insight generation ... stakeholders. * Maintain and evolve the VoC dashboard, integrating multiple data sources to support decision-making and customer -centric KPIs. * Support the… more
- Cincinnati Incorporated (Harrison, OH)
- …Schedule and confirm service calls + Support efforts to collect competitive and VOC ( Voice of the Customer ) data + Assist other departments as needed to ... maximize customer satisfaction Education and Experience: REQUIRED: + High school...Abilities, Characteristics, etc. REQUIRED: + Ability to successfully handle customer issues promptly and in a professional manner +… more
- Concentrix (Irvine, CA)
- …key business initiatives through data analysis, reporting, dashboard development, and uncovering Voice of Customer ( VoC ) insights. **A NEW CAREER POWERED ... to both technical and non-technical audiences. **PREFERRED QUALIFICATIONS:** + Experience with Voice of Customer data or customer experience analytics. +… more
- CVS Health (Boston, MA)
- …the needle on satisfaction scores. Qualitative data will include current Voice of Customer tools to gain actionable insights, while closely collaborating ... Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our...VoC perspective. + Quickly pinpoint and triage existing customer pain points. + Leverage our analytics and IT… more
- Amazon (Seattle, WA)
- …and serve our customers. We are seeking a UX Designer to reimagine Amazon's suite of Voice of Customer ( VoC ) products, which are critical for analyzing ... identifying trends, and driving proactive solutions across Amazon. Our VoC products are used by teams globally across Amazon...customer experience. As a UX Designer in the Voice of Customer product space, you will… more
