- American Electric Power (Columbus, OH)
- …**Job Description** **What You'll Do:** AEP is seeking talented and motivated Contact Center WFM Analyst to become an integral part of our Customer Operations ... + Primary point of contact for all workforce management ( WFM ) policies + Responsible for upkeep in WFM...( WFM ) policies + Responsible for upkeep in WFM optimization software + Develop and maintain Contact Center… more
- Hackensack Meridian Health (Neptune City, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce management tools and ... in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC...Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- Amazon (Dallas, TX)
- …The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst . MHLS is an employee facing group that provides customer service to Amazon ... maintain a productive and effective workforce. We are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks and acts… more
- Mayo Clinic (Rochester, MN)
- …managing OIC and Boomi integration development activities for the Workforce Management ( WFM ) Integrations Team. The incumbent will provide leadership in the design ... and delivery of solutions, establish and implement cross-functional project teams. This position requires effective collaboration across departmental organizations to achieve stakeholder consensus. Additionally, it involves working closely with customers to… more
- Sherwin-Williams (Cleveland, OH)
- …North America (NOAM) Workforce Management Forecasting & Data Insights Senior Analyst is a highly motivated and analytical professional responsible for integrating ... data insights and scheduling expertise to optimize workforce management processes. This role combines analytical skills with scheduling and forecasting capabilities to drive operational efficiency and enhance the employee experience. The incumbent will work… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm ... KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to...level * Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights… more
- VetsEZ (FL)
- VetsEZ is seeking a Workforce Management ( WFM ) Analyst to support a Department of Veterans Affairs (VA) contact center project. The ideal candidate will be ... making intraday staffing adjustments as needed. + Track and report key WFM metrics including occupancy, shrinkage, and absenteeism. + Collaborate with operations,… more
- Entergy (West Monroe, LA)
- …Entergy Services, LLC **Job Summary / Purpose:** A detail-oriented and proactive Workforce Management ( WFM ) Analyst to join our team. This role is critical in ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:**… more
- Amazon (Tempe, AZ)
- …in a Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Ability ... in a Workforce Management Administrator position, or 3+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - 1 + years NICE… more
- Vail Resorts (Bartlett, NH)
- …Rental departments, resort uniform oversight, and direct report leadership for Regional WFM Sr. Analyst . Specific focuses include leadership management and ... development of teams; budget responsibilities including revenue and expense oversight and forecasting; capital project coordination; communication and interaction with guests; and safety performance. As a member of the resort's senior leadership team, the… more
- Entergy (Little Rock, AR)
- **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our team. This role focuses on optimizing contact center operations… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within the...of Data Analysis + Knowledge of Access Center software; WFM + Dashboard and report presentation **Responsibilities** 1. Work… more
- First National Bank of Omaha (Omaha, NE)
- …change based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management ( WFM ) system for FNBO Customer ... information changes by maintaining the agent database within the WFM system + Conducts daily meetings with call center...and reports on call center/agent performance, utilizing reports from WFM system + Analyzes and reports historical data and… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised ... troubleshooting and supporting user inquiries into the UKG Pro WFM time and attendance system, as well as carrying...years of experience with UKG + 3+ years Pro WFM + 3+ years of experience in training and… more
- Wabtec Corporation (Pittsburgh, PA)
- …move with us. **How will you make a difference?** The HR Systems (HRIS) Analyst supports and enables the strategy and development of HR systems and providing ... on-going system support for the HR eco-system. The HR Systems (HRIS) Analyst partners with their customers to analyze work process design and flow, improve processes… more
- Wabtec Corporation (Pittsburgh, PA)
- …us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of HR eco-system ... specific focus on USA Payroll and Timekeeping. The HR Systems (HRIS) Senior Analyst partners with Payroll, Timekeeping, Benefits, IT, and HR Leaders to analyze work… more
- CNO Financial Group (Carmel, IN)
- …is bonus eligible. CNO Financial Group is hiring a **Workforce Management Analyst ** to perform complex data analysis to determine scheduling targets, intra-day ... to numerous internal and external customers. **As a Workforce Management Analyst , your responsibilities will include:** + Agent schedule creation considering real… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- Description: Reporting to the Sr. Director, HR Operations, the HR Operations Analyst will be responsible HR compliance and audit activities for HR Technologies. The ... Analyst will be responsible for working with the HR...Technologies include at least Oracle HCM Cloud, UKG Pro WFM and ADP Workforce Now. Essential Functions: + Act… more
- RWJBarnabas Health (Oceanport, NJ)
- UKG Functional Analyst IIReq #:0000197154 Category:Information Systems and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services ... Crescent Place, Oceanport, NJ 07757 Job Title: Peoplesoft Funct Analyst II Location: Barnabas Health Corp Department: UKG Capital...at least 2-3 years of experience in UKG Pro WFM product. + Must have at least 3 years… more
- The Hartford (Hartford, CT)
- …and others to drive and support strategic outcomes. In this role, the Data Analyst /Technical Consultant will be a key member of the Claims Finance team, which ... the financial strategy and vision for the organization. + Partner with TM1 and WFM team to learn best practices and continual learning opportunities + Work with TM1… more