- Elevance Health (Las Vegas, NV)
- ** WFM Analyst II/Scheduler** **Location:** This position will take part in Elevance Health's remote eligibility status. Going into the office 1-2 times a week ... you are within 50 miles to a Pulse Point location. The ** WFM Analyst II/Scheduler** is responsible for performing both real-time analysis and scheduling… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ,** you will utilize workforce management tools and best ... in a Workforce Management role as a RTA or Analyst OR a current active Patient Access Center team...+ Proven expertise with Cisco, Calabrio, CUIC OR other WFM platforms + Proficient in Google Workspace (Gmail, Sheets,… more
- Amazon (Seattle, WA)
- …in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Oral ... serve their customers. We are looking for a Workforce Management ( WFM ) Program Manager to lead WFM related projects related to our back end/front end systems and… more
- General Motors (Columbus, OH)
- …location three times a week, at minimum **The Role** The UKG Pro Transformation Analyst plays a critical role in GM's timekeeping tool migration from Kronos to UKG ... resource planning (ERP), or similar domain product/systems + UKG Pro Workforce Management ( WFM ) experience or (Kronos Workforce Central + Full lifecycle of a UKG … more
- Amazon (Dallas, TX)
- …The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst . MHLS is an employee facing group that provides customer service to Amazon ... maintain a productive and effective workforce. We are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks and acts… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm ... KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to...level * Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights… more
- UGI Corporation (Cleveland, OH)
- …in a timely manner, achieving service level goals and optimizing resources. The WFM analyst utilizes volume reports to build short- and long-range frontline ... and incorporating events/factors that will impact contact volumes. The WFM Analyst has primary responsibility for alerting Center leadership when incoming… more
- AmeriHealth Caritas (Philadelphia, PA)
- …about us at; www.amerihealthcaritas.com We seek an experienced, passionate, and highly motivated WFM Business Analyst (BA) to join our Workforce Management Team. ... Productivity, Time Usage, and Plan Service Levels.; The Business Analyst will also work with the Verint WFM... Analyst will also work with the Verint WFM suite and utilize Verint to manage all application… more
- Allegion (Carmel, IN)
- …recognizes the most engaged workplace cultures in the world._ **Senior IT HR Systems Analyst (Kronos Pro)** The Senior IT HR Systems Analyst will be responsible ... documenting both current and future state. * Configure Pro WFM based on the collected requirements. * Create integration...mapping documentation. * Build and maintain integrations to/from Pro WFM using Boomi. * Create test plans and unit… more
- J&J Family of Companies (Pittsburgh, PA)
- …https://www.jnj.com/innovative-medicine We are searching for the best talent for a Workforce Analyst to be in Pittsburgh, PA; Raleigh, NC; Orlando, FL; Phoenix, AZ. ... Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations,...equivalent + Minimum of 2 years' experience using Genesys WFM , Aspect, Nice IEX or other Workforce Management tool.… more
- Bon Secours Mercy Health (Cincinnati, OH)
- …clinical and operational excellence. **Summary:** The Senior Human Resources (HR) Technology Analyst on the HR Technology Services team will provide hands on design ... and implement best practices in configuring and designing the Workforce Management ( WFM ) Systems. They will design functional solutions that are in line with… more
- Qualtrics (Provo, UT)
- …high standard as we scale, we are seeking a seasoned, data-driven workforce planning analyst to develop and implement a comprehensive WFM program . This plan ... across the globe who think that's work worth doing **Account Services Workforce Planning Analyst ** **Why We Have This Role** As Qualtrics embarks on a journey of… more
- Cardinal Health (Columbus, OH)
- …forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management ( WFM ) + Real time monitoring of the day-to-day business to help meet ... Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management ( WFM ) preferred + Experience with Verint or other workforce tools preferred… more
- Deloitte (Harrisburg, PA)
- …Work you'll do/Responsibilities + Respond to and resolve user inquiries related to UKG WFM Time and Absence via phone, email, and chat + Diagnose and troubleshoot ... UKG Workforce Central 8.1 + Certified in UKG Pro WFM Information for applicants with a need for accommodation:… more
- TE Connectivity (Harrisburg, PA)
- PAYROLL ANALYST III (Remote) **At TE, you will unleash your...Time and attendance experience is a Plus + ADP WFM time and attendance experience is also a plus + ... connected world.** **Job Overview** We are looking for an experienced Payroll Analyst III to assist in processing US and Canadian payroll, while ensuring accuracy,… more
- Netflix (Los Gatos, CA)
- …member to join the Customer Service team as an Investigations & Response Operations Analyst . In this role, you'll play a critical role in overseeing the governance ... such as Legal, Financial Planning & Analysis (FP&A), and Workforce Management ( WFM ) to analyze efficiency and cost metrics. + Communication & Documentation: Maintain… more
- RWJBarnabas Health (Oceanport, NJ)
- UKG Functional Analyst IIIReq #:0000197153 Category:Information Systems and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services ... Analytics modules. + Must have at least 2-3 years of experience in UKG Pro WFM product. + Must have at least 5 years of experience in Time and Attendance,… more
- General Motors (Detroit, MI)
- …other frequency dictated by the business. The Global Payroll and Timekeeping Transformation Analyst plays a critical role in GM's Timekeeping tool upgrade to UKG Pro ... Broad knowledge of timekeeping practices, labor relations, HR/Payroll + UKG Pro WFM experience or (Kronos Workforce Central or Dimensions) + Network and collaborate… more
- Interfor (Peachtree City, GA)
- **HR System Analyst (HRIS Specialist), Peachtree City, GA** Do you ever navigate a system and think, **"This could be better-and I know how to fix it"** ? Are you ... Smoothly** - Troubleshoot issues, optimize workflows, and enhance HR platforms like UKG WFM , ADP WFN, or Cornerstone OnDemand. + **Make Complex Things Simple** -… more
- Amazon (Austin, TX)
- …who has the ability to invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety. The ideal candidate has a positive attitude ... utilization - Prepare and communicate daily hand-off report to Workforce Management ( WFM ) leadership team on Service Level performance - Recognize and initiate… more