- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Mesilla, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- AssistRx (Overland Park, KS)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager , Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... with an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: +… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Mass Markets (Savannah, GA)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company ... Associate's degree or equivalent work experience. + Minimum of 3 years in a call center environment or 1 year in a supervisory role. + Strong leadership and team… more
- DXC Technology (Nashville, TN)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...training be provided pursuant to the requirements of the Call Center operations as outlined in ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...(on or off site) based on needs for effective Call Center operations to include… more
- Transdev (El Monte, CA)
- Call Center Manager NOTE: The...system and process improvement using your knowledge of daily Call Center Operations . Transdev is proud ... requirements will be considered. Transdev is hiring for a Call Center Manager in Los...evaluating team results and objectives. + Maintains and improves call center operations by monitoring… more
- GovCIO (Irvine, CA)
- … Call Center Assistant Manager is the deputy to the ECCO Call Center Manager and helps facilitate the workflow of client deliverables through the ... not limited to the following, in coordination with the Call Center Manager : + Works...organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring… more
- Robert Half Technology (Menlo Park, CA)
- …staff including supervisors and call center specialists. * Ensuring efficient call center operations and timely management of incoming requests * ... Description We are looking for an experienced Manager , Facilities Call Center ...years of leadership or management experience ideally in a call center or facilities operations … more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Bath Planet (St. Charles, MO)
- Assistant Call Center Manager - Join America's...and play a key role in managing and supporting our call center operations . If you have ... support this exciting growth! We're looking for an Assistant Call Center Manager to join...hear from you! What You'll Do: + Assist the Call Center Manager in recruiting,… more
- Luxury Bath Technologies (Phoenix, AZ)
- Call Center Manager - Home Improvement Industry... Manager to oversee and elevate our in-house call center operations . We are looking for ... delivering an exceptional customer experience. Responsibilities: + Manage daily operations of the call center ...Responsibilities: + Manage daily operations of the call center team, including inbound/outbound appointment setting… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION...quality assurance and performance monitoring functions for the contact center , ensuring all customer service operations meet… more
- LCEC (North Fort Myers, FL)
- JOB TITLE: Call Center Manager Location: North Fort Myers, FL Work Hours: M-F 8:00am - 5:00pm Our benefits include: + Company-wide annual incentive plan + ... especially pertaining to process improvement, new technologies, or modifications to enhance call center 's processes and systems. + Deliver presentations and… more
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