- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- JPMorgan Chase (Springfield, MO)
- …As an Operations Site Manager in the Consumer and Community Banking Operations Call Center team, you will demonstrate a strong understanding of ... to a virtual environment? We are seeking a dedicated Operations Manager to lead and manage a...operations , or small business. + 5 years of call center experience. + Home location must… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- IQVIA (Durham, NC)
- …maximizing the value derived from our products and services. **Primary Responsibilities:** + Oversee call center operations for a large, dedicated team. + ... **Job Overview:** The Senior Program Manager oversees a group of client service professionals...as the direct point of contact with clients for call center operation-related inquiries and projects. +… more
- MAPFRE Insurance (Webster, MA)
- …an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Operations Manager , Call Center , ... internally to retain knowledge of technical procedures + Insurance Operations or Contact Center SME for IT-related projects + Partners with supervisors and… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Walmart (Bentonville, AR)
- …and lead process improvement and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations ... **What you'll do ** **Position Summary** As an Outsource Operations Manager for Walmart eCommerce, you will...customer care centers 2+ years' experience developing and implementing call center metrics + WFM experience a… more
- Martin's Point Health Care (WA)
- …will oversee the design, implementation, and continuous improvement of training programs for call center staff, ensuring they are equipped to deliver exceptional ... objectives and operational needs, directly supporting the overall performance of the call center . + Process Improvement: Identifies and implements process… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...training be provided pursuant to the requirements of the Call Center operations as outlined in ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...(on or off site) based on needs for effective Call Center operations to include… more
- Transdev (Englewood, CO)
- Call Center Project Manager ...with various projects and requests. + Maintains and improves call center operations through innovation, ... represents the standard Corporate Policy. Key Responsibilities: + Provides Leadership to the Call Center staff + Develops staff for peak performance through… more
- ThermoFisher Scientific (Morrisville, NC)
- …Review and/or Quality Training experience required + Medical Information or Healthcare call center experience preferred In some cases an equivalency, consisting ... of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. **Knowledge, Skills and Abilities:** + Strong leadership skills + Strong attention to… more
- Bank OZK (Ozark, AR)
- Job Purpose & Scope The Call Center Manager is... assistant manager (s) and call center support staff. Oversees day-to-day operations within ... Customer Care Centers are in alignment. + Monitors day-to-day operations of call center staff...effective customer service communication standards and processes. + Guides call center assistant manager (s) in… more
- Actalent (Durham, NC)
- Job Title: Patient Recruitment Call Center Manager Job Description The Manager of the Patient Engagement and Recruitment Call Center (PERC) plays ... onsite, ensuring close collaboration with team members and direct oversight of call center operations . Please send your resume and 2-3 professional… more
- University of Miami (Medley, FL)
- …Guidelines. + Responsible for enhancing the relationship with the Call Center Operations , specifically scheduling manager & supervisor for assigned ... patient bump list, along with confirming advisory & scheduling instructions for the Call Center . This list of duties and responsibilities is not intended… more
- Sharecare (Columbus, OH)
- …products and services as well as past experience in call center operations . The Center Support Services Manager will demonstrate they are culturally ... everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible...do. **Essential Job Functions:** + Manage day to day operations of Contact Center Support Services teams… more
- Mass Markets (Tampa, FL)
- …or Equivalent Combination of Training and Experience + Proven experience in debt collection, call center operations , or financial services management, with a ... partner in the industry. We are seeking a Collections Manager who will be responsible for overseeing and managing...will be responsible for overseeing and managing the collections operations within the call center … more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
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