- CHS (Clearwater, FL)
- …all calls reaching the Team's phone queues, less than 5% will result in the caller hanging up prior to reaching a Representative. Individual Production Level + ... that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate,...standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for… more
- HCA Healthcare (Richmond, VA)
- …hospital OR schedules, physician block time, queries and/or scripts.** **Confirms information with caller prior to closure on the phone** 4 Establishes and ... maintains a positive, cooperative working relationship with medical office staff and hospital** **surgical and other ancillary departments while keeping phone calls concise.** 5 Correctly utilizes the scheduling features in the Meditech system and accurately… more
- City Wide Facility Solutions (Westwood, NJ)
- City Wide Facility Solutions is actively seeking a Outbound cold caller for our Franchise location in Northern New Jersey (Westwood, NJ). Do you have experience in a ... + Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.). + Prior experience using CRM systems Working Conditions Physical Demands Ability to make… more
- Northern Light Health (Portland, ME)
- …and/or personnel as needed. * When placing call on hold, returns to the caller at regular intervals to ensure excellent communications. * Follows through to ensure ... are dealt with in a manner satisfactory to the caller . * Knows the location of registration and is...Reviews pending work and communicates unresolved issues to peers/supervisor prior to breaks and end of shift. * Acts… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the agency, Public Safety Communicators (PSCs) are the first people that a caller interacts when reporting emergencies in Fairfax County. Our PSCs receive extensive ... + During a life-threatening emergency, establishes communications with the caller , provide safety/life-saving instructions, and maintains control of the conversation… more
- Universal Health Services (Denton, TX)
- …staff. The Admissions Counselor is responsible for the verification and prior authorization of insurance benefits as needed. Job Duties/Responsibilities: + Answers ... all pertinent clinical, demographic and insurance information from the caller to determine caller 's needs. + Performs...and seclusion policies, within 30 days of employment and prior to assisting in restraining procedures. EEO Statement All… more
- Universal Health Services (Stuart, FL)
- …and unit staff. The Admissions Counselor is responsible for the verification and prior authorization of insurance benefits as needed . . Answers telephone using the ... to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller 's needs. . Performs telephonic risk screening… more
- State of Colorado (Denver, CO)
- …calls in a timely manner while creating a positive experience for each caller . This position determines caller issues and concerns, addresses and provides ... Employment: + Applicants must pass a thorough background investigation prior to appointment. + Work will be performed in...how you would handle a call in which the caller is frustrated or combative with you. What steps… more
- Universal Health Services (Lancaster, PA)
- …and attempts to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller 's needs. Keeps aware of calls waiting in ... Performs telephonic risk screening to determine level of suicidality/homicidality with caller in crisis. + Demonstrates knowledge of admission criteria for inpatient… more
- City of Durham (Durham, NC)
- …(please note that salary range higher than the minimum will be based on prior 911 experience). Work Day/Hours: Hours during classroom training will be from 8:00 - ... jurisdiction. Entry of appropriate narrative in CAD to ensure safety of caller , bystanders and public safety responders, verifying appropriate dispatch priority and… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...training and experience in an outpatient or hospital setting, Prior experience in hospital laboratory receiving area and … more
- WellSpan Health (Brownstown, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- Sharp HealthCare (San Diego, CA)
- …to all phone calls within 3 rings.Answers with name and department.Asks before placing caller on hold and waits for response.Checks back with caller every 2-3 ... calls to connecting party when transferring a call. Introduces caller and problem, and refers telephone calls appropriately.Returns phone messages… more
- Covenant Health Inc. (Knoxville, TN)
- …and phone etiquette is required. Their primary responsibility is to assist the caller or requester with release of information regarding continuity of care and ... at all times in stressful, high volume situations. + Assists the caller and validates information being presented to ensure authority, patient identification… more
- Orleans Parish Communication District (New Orleans, LA)
- …position with opportunities for scenario learning and requires passing certification(s) prior to moving to the 911 Emergency Communications Specialist I (ECS ... Recruit will learn too g ather, classify, and supplement essential information from the caller and enter it into the Computer Aided Dispatch (CAD) system. It also c… more
- Penn Medicine (Philadelphia, PA)
- …items. + Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Researches...inventory of equipment and supplies, and takes appropriate action prior to supplies running out; Assists with the instruction… more
- The County of Los Angeles (Los Angeles, CA)
- …needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized ... at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment… more
- The County of Los Angeles (Los Angeles, CA)
- …the needs of the service are met and is subject to closure without prior notice EXAM NUMBER b8162F TYPE OF RECRUITMENT Open Competitive Job Opportunity Open ... mental health ACCESS and Telecommunication Center, performing triage on caller requests for service, referring caller to...services are met and is subject to closure without prior notice. Applicants must submit their applications by 5:00… more
- City of Durham (Durham, NC)
- …(Please note that salary range higher than the minimum will be based on prior 911 experience). Work Day/Hours: Hours during classroom training will be from 8:00 - ... routine nature. + The ability to professionally respond to caller needs, rather than actions, demonstrating proficiency in ...within 6 months of hire.* + Pass Psychological Exam prior to hire. + This position is critical to… more
- The County of Los Angeles (Los Angeles, CA)
- …until the need of the service are met and is subject to close without prior notice The LA County Board of Supervisors recently declared a local state of emergency ... at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment… more