- Eurofins (Buffalo, NY)
- …and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Client Service Manager ( CSM ) supervises the client ... role of client advocate. Supervisory Responsibility: The CSM supervises the activities of Sample Reciving, Service... CSM supervises the activities of Sample Reciving, Service Centers and all Project Managers, Project Manager… more
- AON (IL)
- …about helping our colleagues and clients succeed. What the day will look like The Client Service Manager ( CSM ) is responsible for delivering the ... about helping our colleagues and clients succeed. What the day will look like The Client Service Manager ( CSM ) is responsible for delivering the Aon PEP… more
- JPMorgan Chase (Brooklyn, NY)
- …relationships with our Alternative clients and ensure their satisfaction with our services. As a Client Service Manager ( CSM ) in Securities Services, you ... we are committed to delivering exceptional client service . As a Client Service Manager in Securities Services, you will have the opportunity to build… more
- Veracity Consulting Group (Glen Allen, VA)
- …and/or CSM product capabilities and complimentary technologies in a client -consulting environment including Case and Knowledge Management for HRSD - Onboarding ... Principal Technical Consultant - HRSD/ CSM Locations: Richmond, VA; Atlanta, GA; Remote Veracity...Drive the continuous improvements of our implementation methodology and service offerings based on client experiences +… more
- Beemac Logistics (Pittsburgh, PA)
- …from home days possible after achieving sales goals and KPIs benchmarks. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM , ... will act as a business owner, entrepreneur and customer service specialist determined to build your own book of...and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling… more
- Beemac Logistics (Beaver, PA)
- …and build meaningful relationships in the transportation logistics industry. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM ... will act as a business owner, entrepreneur and customer service specialist determined to build your own book of...and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling… more
- Umpqua Bank (Eugene, OR)
- …-engagement to develop and grow new and existing commercial business relationships. The Client Solutions Manager ( CSM ) is a second, primarytouch-pointbetween ... Client Solutions Manager Commercial Banking Eugene,...customer relationships. + Ability to partner withteamand engage in client -facing service and sales activity. + Proficiency… more
- JPMorgan Chase (Plano, TX)
- …deep and lasting relationships with our most complex JPM clients across the country. The Client Success Manager ( CSM ) is a critical role in the execution ... Backed Client groups. As a Sponsored Backed Client Success Manager within Global Services at...You will embody "The JP Morgan way" of intent-driven Client Service . This role will be at… more
- Waystar (Atlanta, GA)
- **ABOUT THIS POSITION** A Waystar Client Success Manager ( CSM ) must effectively deliver and advise on best practice workflow and provide proactive service ... of clients + Partner with clients to proactively improve client health and satisfaction by monitoring key metrics (performance,...and decision makers to include but not limited to client 's Directors and Managers + Establish a metrics framework… more
- BluePearl (Conshohocken, PA)
- …of the Client Services Team (CST) under the direction of the Client Services Manager ( CSM ). Primary responsibilities include communication between ... Hospital in Conshohocken, PA** **is currently** **seeking a new** ** Client Service ** **Superviso** **r.** + Are you...run smoothly and efficiently in the absence of the CSM . The CSS provides management coverage for the CS… more
- Grant Thornton (Dallas, TX)
- …of our portfolio of third-party CSM platforms to support the firm's client service management strategy + Partnering with Experience and other sales & ... in Sales or Marketing platform management + Demonstrated experience managing client service management platforms, preferably including Wrike, Seismic, Databook,… more
- Tekscape (New York, NY)
- …+ During potential service deficiencies, assist in developing and managing client service improvement plans, and effectively work with the needed internal ... computing, compliance, and collaboration. Job Description: The Customer Success Manager ( CSM ) is a trusted advisor responsible...to achieve agreed upon enhancements/deliverables. + Serve as the client 's point of escalation on any service … more
- Citigroup (New York, NY)
- The Senior Client Service Manager accomplishes results through the management of professional team(s) and leveraging key relationships. Integrates subject ... with sales teams and leadership). + Partners with National Client Service Manager to create...team lead experience and builds a pipeline for potential CSM path. **Qualifications:** + 10+ years of experience +… more
- Eurofins (Phoenix, AZ)
- …correct invoicing Works with collections on A/R follow up Regular review of A/R status Client set-up Work with CSM to communicate lab capabilities to the ... assigned AE/BDM Takes new quote requests from clients Reviews client contract requirements / coordinates review with CSM...may substitute for a degree + Six months of client -relationship/customer service experience + Prefer some bench… more
- Intuit (Atlanta, GA)
- …Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager ( CSM ) Leader at Intuit, you are at the helm of shaping the ... experience in customer success leadership, account management, or enterprise client engagement, with a strong focus on mid-market B2B...lead** * Lead, mentor, and develop a team of Manager 1's, ensuring alignment with company goals and customer… more
- Dynatrace (Waltham, MA)
- …engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager ( CSM ), Project Coordinator and client to appropriate ... + Aligning Dynatrace services with partners to provide cohesive service delivery approach for the client . +...Identify Dynatrace expansion opportunities and work with Account Executives, CSM , and RSMs to close them. **What will help… more
- Eliassen Group (Columbus, OH)
- …and streamline their service desk. As part of this initiative, the client requires an Interim Product Owner (PO) to lead the establishment of the foundational ... Customer Service Management ( CSM ) application within ServiceNow and deliver the MVP for Risk Services in Q3/Q4. ** Remote ** Pay rate: $80-$90/hr _We can… more
- Compass Group, North America (Austin, TX)
- …or a minimum of 1 year of related experience + Food & beverage and or client service manager experience + Excellent communication skills required + Safety ... with us. We are Canteen. Job Summary The Customer Service Manager will lead a crew of...stocked fully for customer employees in 60+ stations. The CSM will oversee additional tasks of attendants as they… more
- Kimpton Hotels & Restaurants (Atlanta, GA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Conference Services Manager ( CSM ) acts as the liaison between the hotel operations departments and ... the client . The CSM strives to achieve a... strives to achieve a balance between executed contracts, service and profitability. Through efficient management, communication and coordination… more
- Eurofins (Portsmouth, NH)
- …invoicing + Works with collections on A/R follow up + Regular review of A/R status Client Set-up + Work with CSM to communicate lab capabilities to the client ... our exciting environmental opportunities in the Northeast. The Project Manager I (PM I) is accountable for coordinating and...may substitute for a degree + 6-12 months of client relationship/customer service experience + Prefer some… more
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