- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies ... Establish the long-term CX vision and strategy roadmap, developing effective customer experience capabilities + Develop the journey management practice +… more
- Qualtrics (Provo, UT)
- …building software-we're building the category of Experience Management (XM). Our Global Customer Experience ( CX ) Center of Excellence is at the forefront ... the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence**...mission, redefining how we listen to and act on customer feedback at scale. As an Engagement Manager… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will...you will leverage Machine Learning to create an advertising experience that is customer -obsessed, non-intrusive, and engaging.… more
- Capgemini (New York, NY)
- …management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal + Demonstrated successful engagement into ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a..._, which focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- Capgemini (New York, NY)
- …product management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal_ **WHAT YOU'LL LOVE ABOUT WORKING ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience … more
- NRG Energy, Inc. (UT)
- …+ A minimum of bachelor's degree; MBA preferred. + Eight or more years of CX -related work experience (eg, customer -facing roles, customer loyalty ... a both strategic and execution-focused leader to join Vivint's Customer Experience team, whose mission is to...with internal and external partners . Assist in reviewing customer data, determining root causes, CX gap… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... across our advertising experience ecosystem. This role will serve as the primary...PVA house ads * Manage responses to VOC Ad CX signals and customer -reported issues, driving continuous… more
- Qualtrics (Seattle, WA)
- …+ 5+ years of experience in product marketing, preferably within SaaS, CX , or customer support technologies. + Strong storytelling and messaging skills, with ... globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role**...This Role** AI is massively changing the landscape of Customer Experience , and Qualtrics is evolving to… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst...for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- DISH Network (Littleton, CO)
- …leverage data from various sources to identify opportunities for improvement in customer experience , operational efficiency, and profitability. The team works ... will be responsible for analyzing operational data to identify opportunities for customer experience improvement and drive process optimization. This role will… more
- Wolters Kluwer (Indianapolis, IN)
- …Working closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into ... of connecting with colleagues. You will report to the Manager , CX /UX Design, and work under the...various customer research efforts to define the customer -driven user experience + Produce necessary UX… more
- Amazon (Seattle, WA)
- …and every launch is a success. The ideal candidate will have strong customer experience intuition, business, and product sense combined with solid understanding ... Description As a Product Manager , you will work across leadership and cross-functional...execution strategy for the Electronic Shelf Label (ESL) in-store CX for Fresh. The role will focus heavily on… more
- ServiceNow, Inc. (Vienna, VA)
- …exploring AI's potential impact on the function or industry. + 10+ years of sales experience for customer workflows ( CX ) products the the Federal Government, ... that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the...the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer … more
- Qualtrics (Seattle, WA)
- …junior engineers, and acting as a technical leader as our team pushes the Qualtrics Customer Experience ( CX ) product to the next level. You should love ... leading companies use data and analytics to improve their customer experience + Benefit from working with...customer -centric experiences powered by real-time intelligence. + Our CX Core team owns products and functionality that help… more
- Amazon (Sumner, WA)
- …cross-functional projects/programs across multiple verticals. We are looking for a program manager with extensive program experience , packaging knowledge, a keen ... Description Amazon is looking for a Program Manager with a strong understanding of materials, packaging,...of opportunities and blockers. In addition, you will have experience troubleshooting and problem solving in an ambiguous environment.… more
- Qualtrics (Provo, UT)
- … CX Journeys engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You should love data ... leading companies use data and analytics to improve their customer experience **Things You'll Do** + Develop...customer -centric experiences powered by real-time intelligence. + Our CX Journeys team owns products and functionality that help… more
- Amazon (Seattle, WA)
- …and drive global customer impact. Key job responsibilities * Defining a CX vision for the pre-owned shopping experience in partnership with UX design ... audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining... will own defining and driving the Amazon pre-owned customer experience product vision and roadmap across… more
- Point32Health (Canton, MA)
- …direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily ... regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is...focused on strengthening customer loyalty, improving overall Customer Experience ( CX ), and improving… more
- DISH Network (Englewood, CO)
- …Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** The Customer Experience Transformation (CXT) department is seeking a highly analytical ... self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization...Analysis, or a related field + 3-5 years of experience in data analysis, customer experience… more
- Honeywell (Morris Plains, NJ)
- The role of a IT Manager for marketing, Search, e-commerce, and customer portal is vital in today's digital landscape. As businesses strive to enhance their ... agreement. 4. Cybersecurity Ensuring the security of digital platforms and protecting customer data is paramount. The Senior IT Manager implements cybersecurity… more
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