• American Honda Motor Co Inc (Marysville, OH)
    …include market sizing, financial simulation and research.Customer Experience:The Customer Experience ( CX ) division is working to build customer loyalty by improving ... interaction as a brand-appropriate relationship building opportunity.This Co-Op will support CX initiatives and the scaling up of initiatives to achieve measurable… more
    JobGet (04/29/24)
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  • Percepta (Melbourne, FL)
    …This includes monitoring interactions with clients, coaching (if applicable for program), and tracking the measurable delivery of quality service and care to ensure ... client and program standards are maintained or exceeded. Also, supporting Abay, meeting attendance (as needed), meeting/exceeding the monthly expectation for operations support and special assignments as assigned. During a Typical Day, You'll* Promote teamwork… more
    JobGet (05/07/24)
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  • The Bartech Group Inc (Torrance, CA)
    …Compensation (Range): / hour: Salary: $134,800 - $202,100Lead multiple, cross-functional CX strategy projects to define optimal customer experiences and collaborate ... realizing the ideal state. Build design thinking capability within CX /Marketing Business Unit.Lead cross-functional teams in design of customer experience/journey… more
    JobGet (05/02/24)
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  • American Honda Motor Co Inc (Torrance, CA)
    …to join our team to Bring the Future!Job PurposeLead multiple, cross-functional CX strategy projects to define optimal customer experiences and collaborate closely ... toward realizing the ideal state. Build design thinking capability within CX /Marketing Business Unit. Key AccountabilitiesLead cross-functional teams in design of… more
    JobGet (04/29/24)
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  • American Honda Motor Co Inc (Torrance, CA)
    …refine features into user stories and story acceptance criteria.* Partner with CX Leadership/Value Stream Owner and business units to understand and influence ... participate in Sprint Reviews and Retrospectives as a key member of the CX Department and the scrum team.Lead Product Development and Operation as Product Owner*… more
    JobGet (04/29/24)
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  • American Honda Motor Co Inc (Torrance, CA)
    …compelling way possibleCollaborate with internal Divisions (eg, ISD, Sales, Service, CX , DSD, Energy & Sustainment), Departments (eg, Advertising, PR, Product ... ISD Theme Sheet planning processCommunications and Working RelationshipsExecutivesMarketing & CX team members Cross-functional business, product team members. IT,… more
    JobGet (04/29/24)
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  • West Technology Group, LLC (Atlanta, GA)
    …experiences. Our Mosaicx team is focused on delivering Customer Experience ( CX ) outcomes leveraging digital messaging, personalized and predictive self-service and ... sales Developing and maintaining up-to-date expert understanding of assigned Mosaicx CX solutions and relevant competitor solutions Identifying and presenting a… more
    JobGet (05/05/24)
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  • American Tire Distributors (Littleton, CO)
    …assigned region Measured by: Unit growth against AOP across assigned dealer group (AOP TBD) CX Index Measured by: CX performance to AOP in assigned region Build ... a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free WorkplaceTo review our Privacy Policy, click here.Shift Type: 1st Shift (United States of America)Job ID: R29028-3 more
    JobGet (05/01/24)
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  • American Honda Motor Co Inc (Torrance, CA)
    …Future!Job PurposeHelp define optimal customer experience and facilitate multiple, cross-functional CX strategy projects. Play a critical role in leading design ... to enhance their experience. Incorporate insights from Analytics team and CX Experience research to prioritize user needs, pain points, and investmentsSummarize… more
    JobGet (04/29/24)
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  • The Bartech Group Inc (Warren, MI)
    …in Excel, PowerPoint, and WordStrong verbal and written communication skillsKnowledge of CX Tools and processesAbility to deal with ambiguity and adapt quickly in ... a fast-paced environmentOnsite in Warren MI Benefits As a Automotive Customer Service Representative with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our… more
    JobGet (05/10/24)
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  • HITT Contracting (Atlanta, GA)
    …computer skills are requiredExperience using Quality Management Software such as Procore, Cx Alloy, and BIM-360HITT Contracting, Inc. is committed to creating a ... diverse and inclusive environment. We are proud to be an Equal Opportunity and Affirmative Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic… more
    JobGet (05/09/24)
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  • Computer World Services (CWS)Corporation (Washington, DC)
    …Management and Change ManagementPreference given for certifications in UI, UX, CX , and HCDSecurity Clearance Public TrustOther (Travel, Work Environment, DoD 8570 ... Requirements, Administrative Notes, etc.) Remote work or DC officeComputer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard… more
    JobGet (05/08/24)
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  • Fidelity TalentSource LLC (Boston, MA)
    …consulting, communication and influencing skills. The Skills You BringManaging a CX program and identifying actionable insights that can have a meaningful ... impact on the customer experience and business metrics, such as acquisition, retention and deepeningThe ability to use data and storytelling to influence othersAbility to analyze and synthesize data quickly and see connections across different studies and data… more
    JobGet (05/09/24)
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  • Russell Tobin & Associates (Framingham, MA)
    …for technical proposals and reports. Develop approaches for project commissioning ( Cx ) and measurement and verification (M&V) of energy savings, in collaboration ... with appropriate Ameresco staff. Ensure that project scopes achieve guaranteed energy and performance metrics, meet customer requirements, and comply with industry standards, practices, specifications, and codes. Provide engineering support throughout all… more
    JobGet (05/10/24)
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  • Percepta (Houston, TX)
    …for meeting expected customer service levels and achieving Customer Experience ( CX ) objectives relative to their after-call customer survey scores.About Percepta ... Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team… more
    JobGet (05/10/24)
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  • West Technology Group, LLC (Atlanta, GA)
    …Company!Our Mosaicx team is focused on delivering a Customer Experience ( CX ) outcomes leveraging digital messaging, personalized and predictive self-service and ... cloud contact center infrastructure solutions.As Senior Sales Executive, you will meet and exceed sales objectives by promoting and selling Mosaicx's Portfolio of Solutions to a large and expanding client base of Enterprises. You will effortlessly explain the… more
    JobGet (05/09/24)
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  • TTEC (Louisville, KY)
    …contact center employees, and continuously optimize business outcomes through digital CX transformation.TTEC is proud to be an equal opportunity employer where ... all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a… more
    JobGet (05/08/24)
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  • Stellantis Financial (Houston, TX)
    …and staffing summaries to guide decision-making. Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system ... optimization. Analyze historical call data to forecast volumes accurately, adapting to growth, seasonal changes, and special events for optimal staffing. Develop schedules that meet business goals and employee needs, ensuring service levels and revenue targets… more
    JobGet (04/29/24)
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  • MC Dean, Inc. (Washington, DC)
    …and reviewing electrical deliverables* Prepares and reviews simple electrical sketches, CX plans, and data sheets* Performs simple routine electrical calculations* ... Assists in review of supplier documentation for compliance with specifications* Uses the electrical engineering web site to access department guides and standards* Basic knowledge of Commissioning, inspection and Testing of electrical components and system*… more
    JobGet (05/11/24)
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  • Resolution Technologies, Inc. (Dunwoody, GA)
    …Career Opportunity Our client, who is a global leader in delivering cutting-edge CX and contact center platforms, is seeking a highly organized and accomplished ... Program Manager with a demonstrated track record of leading complex software development initiativesAs a Program Manager, you will be responsible for working independently as well as within a dynamic team of professionals to ensure excellence in delivery,… more
    JobGet (05/03/24)
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