- Advice Pay (Bozeman, MT)
- …conversations are "closed" in a timely manner. Provide warm, friendly, intelligent customer service in all interactions with customers. Partner with marketing, ... disrupting an industry, join us. About the Position The Customer Success Manager III - AdvisorBOB (CSM...Anticipating 4 - 8 per year, depending on new customer contracts Serve as an escalation point… more
- Target Freight Management (Pittsburgh, PA)
- …a multitude of industries. Job Summary and Responsibilities : Under the direction of the Customer Service Manager , the Customer Service ... to the following: Maintains customer relationships Understands customer demands Resolve customer service ...thorough understanding of logistics and 3PL industry Point of escalation for customer and carrier issues Assists… more
- City Theatre Company (Pittsburgh, PA)
- …needs, such as seating, ticketing, concessions, guest experience, safety, and customer service . Requirements Principle responsibilities and duties include, but ... new plays, seeks to hire an ASSISTANT PATRON SERVICES MANAGER . This is a full-time, non-exempt hourly staff...The successful candidate will demonstrate: Excellent grasp of strong customer service and a commitment to "radical… more
- Atlantic Residential (Davenport, FL)
- …& manager of luxury apartmentswe're a creative, strategic, and customer -focused team of experts, driven to create incredible communities. We are seeking ... units. All the while, we've committed ourselves to detail, service , and community. At Atlantic Residential, our motto is...community. Demonstrate the ability to diffuse and respond to customer concerns to avoid escalation of the… more
- Airlite Plastics (Nazareth, PA)
- …the appropriate case labeling on the verified product. Communicate with Shift Manager and/or appropriate escalation points regarding equipment status and ... solutions, we strive to provide our customers with top-notch service and quality, which aligns with our award-winning products....hard each day to ensure that equipment efficiency and customer satisfaction never leave our line of sight. Successful… more
- ServiceNow, Inc. (Orlando, FL)
- …you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...credibility through timely action and responsiveness during the account escalation . + Review & analyze Customer health… more
- Microsoft Corporation (Reston, VA)
- Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with ... Degree in technology, business, or related field AND 1+ year(s) technology industry, customer service , or related experience OR Bachelor's Degree in technology,… more
- Microsoft Corporation (Philadelphia, PA)
- …people with a passion for delivering customer success. As a Senior Support Escalation Manager , you will be the primary contact managing escalated customer ... for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds...our customers to gain and keep their trust. Our Service Manager will be positioned and aligned… more
- Akina Pharmacy (Sterling, VA)
- Customer Service Manager Company...team skills, product & process knowledge, and autonomy. + Customer Escalation & Issue Resolution: Serve as ... are at the heart of everything we do-and the Customer Service Manager plays a...primary escalation point for complex or high-priority customer issues. Work collaboratively with internal departments to resolve… more
- Wells Fargo (Phoenix, AZ)
- **About this role:** Wells Fargo is seeking a Bilingual Customer Service Associate Manager in Credit Card Services as part of Credit Merchant Services. **In ... this role, you will:** + Supervise Customer Service Representatives in internal...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Customer Service Associate Manager role supporting Everyday Banking as a part of Global Operations. Learn more ... and business divisions at wellsfargojobs.com. **In this role, you will:** + Supervise Customer Service Representatives in internal and external customer … more
- Performance Food Group (Carroll, IA)
- **131594BR** **Job Title:** Customer Service and Routing Manager **Location:** CM Carroll, Iowa (2587) **Job Description:** **We Deliver the Goods:** ... culture of rewards, recognition, and respect Position Purpose: The Customer Service & Routing Manager ...customer orders, credits, and delivery adjustments. + Lead customer issue resolution and escalation processes, ensuring… more
- The Cary Company (Addison, IL)
- Customer Service Manager Location: Addison,...to meet service level targets Champion the Customer Experience + Serve as the escalation point ... education) The Opportunity The Cary Company is seeking a dynamic and hands-on Customer Service Manager to lead our high-performing Customer Relations… more
- Kinder Morgan (Summit, IL)
- Regional Customer Service Manager Job...Sustain and grow base business + Serve as the de- escalation facilitator for customer issues + Inventory ... 6589 -MWREG REGIONAL STAFF :KMLQT Position Description Primary Purpose: The Regional Customer Service Manager is a key functional member of the regional… more
- ITW (Des Plaines, IL)
- **Job Description:** **Job Summary** The Customer Service Manager leads the customer service team for ITW appliance component clients. This role is ... Supervision** + Manage, mentor, and develop a team of customer service representatives/agents focused on OEM appliance...Handle complex and escalated issues or orders; act as escalation point for OEM customers. + Maintain key account… more
- Alight (IN)
- …experience range is preferred. + Should have managed an international customer service team (preferrable Voice) as a manager + People management experience ... role** Assistant Manager - Operations is responsible for providing outstanding customer delivery by leading and motivating his/ her team and developing programs… more
- ADP (El Paso, TX)
- …to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, ... The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for… more
- Microsoft Corporation (Reston, VA)
- …consensus and a unified message to the customer Reviews and approves customer change control processes. Acts as primary escalation point for any technical ... **The Consulting Project Management, Manager ** , provides support and guidance for the...the team in identifying and evaluating trends and gathering customer /partner insights to map architecture and digital transformation solutions… more
- Cayuse Holdings (Pendleton, OR)
- … Level Agreements (SLAs). + Lead and supervise the Customer Service Representatives (CSRs), back-office staff, and escalation teams, to maintain alignment ... and integration of advanced technology solutions (eg, AI tools, CRM) to enhance customer service experience. + Conduct regular evaluations of team and individual… more
- Microsoft Corporation (Washington, DC)
- …Sponsors to establish an engagement model and manage the communication & escalation strategies with customer leadership. **Leverage Technology Experience** - Is ... Microsoft Federal delivers a single unified organization centered around our customer where all critical customer functions are brought under the same… more
