- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... judgment regarding the independent evaluation, selection and substantial adaptation and modification of standard techniques, procedures, and criteria. Successfully completes small to medium projects by organizing and controlling project elements. Works closely… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks,...PVA house ads * Manage responses to VOC Ad CX signals and customer-reported issues, driving continuous improvement through… more
- Qualtrics (Provo, UT)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence** **Why We Have This Role** At ... Manager , you'll help architect and operationalize our internal CX program-translating business needs into innovative, scalable solutions on the Qualtrics… more
- 3M (IN)
- …and Channel Sales on key local strategic programs (outside T18) * Work with Area CX and provide input and sign off on Priority Program Brief. * Together with Area ... CX , review content plan and Creatives for local input....on EOC alignments * Makes recommendations both for area CX and country teams on how to best deploy… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies and ... organizational capabilities to systemically transform the CX culture and improve customer satisfaction, loyalty, and business growth across all touchpoints. You will… more
- WSP USA (Minneapolis, MN)
- …Opportunity WSP USA is initiating a search for a Full-time Senior Cx Engineer/Agent for our **Minneapolis, MN** office. Leverage your experience in commissioning ... and mechanical engineering to manage and lead commissioning projects. Collaborate closely with clients, architects, and project teams to ensure the successful execution of commissioning activities. This position requires expertise in MEP systems, LEED… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... and external partners . Assist in reviewing customer data, determining root causes, CX gap solutions, and recommendations to the business . Work with subject matter… more
- Wolters Kluwer (Indianapolis, IN)
- …miles to experience the value of connecting with colleagues. You will report to the Manager , CX /UX Design, and work under the leadership of the Director, CX ... ** CX /UX Designer - Hybrid USA R0048815| DXG | UX/ CX COE - Wolters Kluwer Tax & Accounting** **About the Role:** The **UX/ CX Designer** is responsible for… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... customer impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class customer experiences… more
- Honeywell (Morris Plains, NJ)
- The role of a IT Manager for marketing, Search, e-commerce, and customer portal is vital in today's digital landscape. As businesses strive to enhance their online ... Leadership and team management are integral to this position. The IT Manager leads a team of IT professionals, providing guidance, mentorship, and fostering… more
- DISH Network (Englewood, CO)
- …a highly analytical and self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization of our experience management ... platform, focusing on conversational analytics and customer insights. The mission of CXT is to design and deliver a five-star care experience by leveraging AI to generate actionable insights that drive effective resolution. **Job Duties and Responsibilities**… more
- Amazon (Seattle, WA)
- Description As a Product Manager , you will work across leadership and cross-functional teams to define the vision and execution strategy for the Electronic Shelf ... Label (ESL) in-store CX for Fresh. The role will focus heavily on...launch life-cycle to drive improvements to take the in-store CX to the next level. You will play a… more
- Amazon (Sumner, WA)
- Description Amazon is looking for a Program Manager with a strong understanding of materials, packaging, and the e-commerce journey. They should have a proven ... projects/programs across multiple verticals. We are looking for a program manager with extensive program experience, packaging knowledge, a keen sense of… more
- Amazon (New York, NY)
- …of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing ... responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that...roadmap strategy and definition - Experience as a product manager or owner Preferred Qualifications - Experience working with… more
- DISH Network (Littleton, CO)
- …Product teams to implement impactful changes. This role reports directly to the Manager , Retail Wireless CX Optimization within the Retail Wireless Business ... the market. **Job Duties and Responsibilities** The Retail Wireless CX Optimization team is a dynamic group in Business...Operations group. The Data Analyst, CX Process Optimization will be responsible for analyzing operational… more
- Amazon (Seattle, WA)
- …with the best experience for customers and partners. As the Senior Product Manager - Technical (PMT) for Fire TV Personalization, you will be the single-threaded ... leader responsible for the vision and execution of the content discovery experience for millions of customers worldwide. As the owner of Fire TV's home page experience, you will have the ability to across all Fire TV surfaces. Key job responsibilities * Own… more
- Capgemini (Chicago, IL)
- …on Capgemini's Customer Experience ( CX ) and Engagement Management capabilities, the CX Engagement Manager will lead teams of senior functional and technical ... the engagement, including establishing a "benefits management office." The CX Program Engagement Director / Manager has...office." The CX Program Engagement Director / Manager has technical and functional competencies to understand and… more
- Point32Health (Canton, MA)
- …Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for leading ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work collaboratively… more
- Amazon (San Francisco, CA)
- …Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal Experience Framework - ... a startup-like initiative within Amazon Music that's redefining how we build cross-platform applications. If you're someone who thrives on rapid iteration, loves seeing immediate impact, and gets energized by the challenge of building something from the ground… more
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