- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... judgment regarding the independent evaluation, selection and substantial adaptation and modification of standard techniques, procedures, and criteria. Successfully completes small to medium projects by organizing and controlling project elements. Works closely… more
- DISH Network (Littleton, CO)
- …a new disruptive force in the market. **Job Duties and Responsibilities** **The Program Manager , CX Process Optimization will play a crucial role in enhancing ... initiatives to streamline operations and improve the customer journey. The program manager will collaborate closely with the VOC team, leveraging their insights to… more
- ManpowerGroup (Gladstone, NJ)
- **Role: Senior Manager , CX Strategist** **Duration: 12 Months** **Location: Remote** **Rate: $65/hr.on W2** **ROLE SUMMARY** The Senior Manager , CX ... desired outcomes and experiences. + Leverage AI to accelerate delivery and scale of CX opportunities + Help to define Objectives / Key Results (OKRs) for customer… more
- NRG Energy, Inc. (UT)
- …sources and break down the strategy plan into tactical steps in the roadmap. This CX Data Program Manager will work on reducing business service cost by $50-$70M ... over the next three years, while improving quality and the customer experience. The successful candidate needs to be someone who can drive results, influence stakeholders, understand systems and processes, and identify opportunities for improvement. We need… more
- Cisco (Austin, TX)
- CX Customer Delivery Project Manager - Amazon The application window is expected to close on: April 21st 2025 .However, the job posting may be removed earlier if ... Cisco software products. Your Impact * As a Technical Customer Delivery Project Manager , you will report directly to the VMO leader within the Customer Experience… more
- City National Bank (Los Angeles, CA)
- * MANAGER , CLIENT EXPERIENCE ( CX ) & INSIGHTS, SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights is responsible for driving a ... client-centricity within City National Bank, this role oversees a CX and Client Insights team that partners daily with...a discipline of co-creation to the organization by leveraging CX strategies and new digital customer insight communities to… more
- 3M (IN)
- …and Channel Sales on key local strategic programs (outside T18) * Work with Area CX and provide input and sign off on Priority Program Brief. * Together with Area ... CX , review content plan and Creatives for local input....on EOC alignments * Makes recommendations both for area CX and country teams on how to best deploy… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies and ... organizational capabilities to systemically transform the CX culture and improve customer satisfaction, loyalty, and business growth across all touchpoints. You will… more
- WSP USA (Minneapolis, MN)
- …Opportunity WSP USA is initiating a search for a Full-time Senior Cx Engineer/Agent for our **Minneapolis, MN** office. Leverage your experience in commissioning ... and mechanical engineering to manage and lead commissioning projects. Collaborate closely with clients, architects, and project teams to ensure the successful execution of commissioning activities. This position requires expertise in MEP systems, LEED… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... customer impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class customer experiences… more
- Amazon (Seattle, WA)
- …Amazon's worldwide Pricing CX team is seeking a seasoned product manager to transform how customers experience and understand/ evaluate pricing during their ... shopping journey. With millions of customers conducting their shopping mission for products through detail pages every day, we have a unique opportunity to provide a delightful price evaluation experience. We're looking for a seasoned product leader who can… more
- Amazon (Santa Monica, CA)
- Description As a Product Manager , you will work across leadership and cross-functional teams to define the vision and execution strategy for the Electronic Shelf ... Label (ESL) in-store CX for Fresh. The role will focus heavily on...launch life-cycle to drive improvements to take the in-store CX to the next level. You will play a… more
- DISH Network (Littleton, CO)
- …Product teams to implement impactful changes. This role reports directly to the Manager , Retail Wireless CX Optimization within the Retail Wireless Business ... the market. **Job Duties and Responsibilities** The Retail Wireless CX Optimization team is a dynamic group in Business...Operations group. The Data Analyst, CX Process Optimization will be responsible for analyzing operational… more
- Amazon (Bellevue, WA)
- …Key job responsibilities We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in privacy, accessibility, and trust ... solutions for our GenAI platforms. In this role, you will lead cross-functional initiatives between Alexa and D&S organizations, defining and executing product roadmaps for unprecedented GenAI challenges. You'll be responsible for building horizontal,… more
- Hensel Phelps (Kuna, ID)
- …insight into equipment inspections, start-up, and Commissioning processes. Reporting directly to the Cx Manager , the Cx Associate will engage in multiple ... a dynamic individual to join our team as a Cx Associate.** The ideal candidate will possess technical expertise...and testing process. + Assist in the development of Cx test/inspection scripts. + Review and understand project CPM… more
- Adecco US, Inc. (Doral, FL)
- …and areas of enhancement. Implement corrective measures and communicate findings to CX Manager in the distributor. + **Drive Customer-Centric Culture:** Work ... role requires international travel** **Position Summary:** The Customer Journey Manager is responsible for overseeing, optimizing, and supporting distributors and… more
- Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA)
- …**POSITION PURPOSE** The Experience Engineering Analyst works side by side with CX director, manager and other analysts to partner cross-functionally with ... include querying and building general workflows. + Experience utilizing a breadth of CX Metrics and analytics (including: NPS, eNPS, CSAT, CES, VoC, and sentiment… more
- Point32Health (Canton, MA)
- …Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for leading ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work collaboratively… more
- Walmart (Bentonville, AR)
- …** Are you ready to shape the future of local shopping on one of the world's largest retail platforms? The LocalFinds team at Walmart is on a mission to revolutionize ... how customers discover and engage with local products and businesses-offering seamless experiences from first click to final checkout. As a key driver of this innovative program, you'll own the operational excellence of the LocalFinds customer journey, build… more
- Insight Global (Deerfield Beach, FL)
- Job Description The CX Sr. Manager is responsible for managing and overseeing the administrative aspects of the sales process within the company. This role is ... also pivotal in shaping how customers perceive the brand. By driving initiatives to improve satisfaction and loyalty, this position contributes to customer retention, and ultimately, revenue growth. We are a company committed to creating inclusive environments… more
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