- Coinbase (Albany, NY)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Charleston, WV)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will...team, you will execute on the end to end technical solutions that we give to clients. You will… more
- Amazon (Seattle, WA)
- Description The Technical Program Manager (TPM) for WW Pricing CX leads the program to improve customers' comprehension of Amazon prices. They delight ... years of software development experience - 5+ years of technical program management working directly with software...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Nashville, TN)
- …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Operations...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program ** **Role:** **Associate, Commercial** **and CX ... **New York or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding… more
- General Motors (Warren, MI)
- …+ Working knowledge of Connected Vehicle services, including OnStar, and Wi-Fi + Previous technical experience as a program or product manager + Background in ... the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three...**The Role:** As the **Assistant Manager, Sales Operations - CX and Onboarding,** you will be the subject matter… more
- NBC Universal (Universal City, CA)
- …The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Amazon (Sumner, WA)
- …capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Operations Engineer sets standards and ... their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical… more
- Stantec (Chandler, AZ)
- …design. Join us and design your place with Stantec. Your Opportunity The Senior Project Manager is directly responsible for the overall successful execution and ... project, to the Client, according to the contract. The Senior Project Manager represents and is the primary administrator...and oversees project tasks to be performed by other Cx team members. - Manage assigned projects through all… more
- Cisco (San Jose, CA)
- …Team** Join Cisco's Customer Experience ( CX ) web delivery team as a Senior High Touch Engineering Technical Leader specializing in routing, switching, and ... Senior Technical Leader Apply (https://jobs.cisco.com/jobs/Login?projectId=1450138) +...Leaders are an integral part of the Customer Experience ( CX ) team delivering expert level consulting and technical… more
- Coinbase (Jefferson City, MO)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Amazon (Santa Monica, CA)
- …match for you. Amazon Softlines Private Brands seeks a skilled, passionate Kids & Baby Senior Technical Designer to deliver best in class fit and quality across ... expansion strategy, new product fit engineering and block maintenance, delivering fit CX excellence, vendor fit training and driving fit innovation. The ideal… more
- American Express (NY)
- …needs. Within EDR, the Customer Experience Insights team **(CXI)** is looking for a ** Senior Manager of Customer Experience ( CX ) Insights** . Reporting to the ... centric design culture from beginning to end - and we're continually evolving our Customer Experience ( CX ) practice to meet our Card Members' changing digital… more
- Bristol Myers Squibb (Tacoma, WA)
- …and in their personal lives. Read more: careers.bms.com/working-with-us . Position Summary The Senior TAS is a critical role in our unique customer model to execute ... medicines for appropriate patients. The primary role of the Senior TAS is to drive demand for BMS medicines...the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Bristol Myers Squibb (Camden, NJ)
- …lives. Read more: careers.bms.com/working-with-us . **Job Pos ting Title :** Senior Therapeutic Area Specialist, C ardiovascular Community - Camden, NJ **Therapeutic ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label , leveraging… more
- Bristol Myers Squibb (Beverly Hills, CA)
- …their personal lives. Read more: careers.bms.com/working-with-us . **Job Title: Senior Therapeutic Area Specialist** **Therapeutic Area: Neuroscience - Cobenfy** ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (Pueblo, CO)
- …in their personal lives. Read more: careers.bms.com/working-with-us . Title: Senior Institutional Mental Health Account Specialist Therapeutic Area-Neuroscience - ... the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label discussions and leveraging… more
- EchoStar (Englewood, CO)
- …and Responsibilities** **EchoStar is seeking a** **highly experienced and skilled Senior Manager, Customer Experience Insights, to join our Wireless Customer ... the continued development and implementation of our Customer Experience Insights program , which aims to capture and analyze customer feedback from customer… more