- Honeywell (Houston, TX)
- …product training delivery operations of the Americas Honeywell Academy team. The Sr. CX Automation & Process Control Training Professional will also be able to ... be able to deliver trainings on these subjects as a certified instructor.* Design and deliver tailored courses in line with specific customer requirements, this by… more
- Wolters Kluwer (Columbus, OH)
- ** Senior CX /UX Research Consultant - Remote or Hybrid R0040451** As a **Sr. CX /UX Researcher** , you will join the User Experience department of Wolters ... long term to elevate the product offering. As a senior member of this team, you will be responsible...the necessary data for decision-making regarding products and will lead the team through the entire process of developing… more
- AdventHealth (Altamonte Springs, FL)
- …- Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the ... and decisions across the organization. As the Consumer Listening CX Program Manager, you will be responsible for leading...**The value you'll bring to the team:** . Initiate, lead , and deliver the Consumer Listening team's key strategic… more
- S&P Global (Houston, TX)
- …**Houston (relocation assistance not available)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in ... you will have the opportunity to present topics to senior management and to get constructive feedback on your...overviews and plans to support strategic sales teams. + Design data-driven models and templates for clients. + Create… more
- Capgemini (Chicago, IL)
- …skill. PMP is a plus + Should have Business Consulting skill and serve as Senior BA in a Hybrid role + Experience working with Microsoft Technologies + Dynamics 365 ... Sales Cloud Experience is needed with experience on various modules example Lead , Opportunity Management, Forecasting + Experience with Sales CoPilot or GenAI… more
- Amazon (Chicago, IL)
- …status quo on customer experiences, based on customer research, best practices, and design thinking * Educate, lead , and mentor other researchers, designers, ... product managers, and engineers * Design , conduct, and analyze results from a variety of...* Articulately present research findings, recommendations, and solutions to senior leadership A day in the life Diverse Experiences… more
- M&T Bank (Buffalo, NY)
- …in person collaboration the other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud ... architect flow familiar with best practices, design , and configuration experience. It is important that you...or processes to benefit the organization and improve deficiencies. Lead or participate in technical evaluations of vendor software.Follow… more
- Amazon (Seattle, WA)
- …make confident buying decisions and delighting them along the way. We are seeking a Senior UX Designer to conceive of, plan, lead , and execute new shopping ... on this journey. Who we are The Amazon Fashion Design and Research team is dedicated to being the...around corners to create a cohesive vision and unified CX across fashion customer journeys. You'll set and communicate… more
- Deloitte (Columbus, OH)
- …related to digital transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Senior Consultant is responsible for delivering the ... SAP Sales and Service Cloud Senior Consultant As a Functional Senior ...have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including… more
- FST Technical Services (Siler City, NC)
- …( Cx ) division formerly Horizon Engineering Associates, LLP is one of the leading Cx firms in the country. As the Lead HVAC Commissioning Project Engineer at ... We partner with clients for quality assurance in the design , construction, and post-acceptance phases of building projects. We...travel expenses and benefits. About the job: A commissioning Lead / Senior Commissioning Engineer reports to a team… more
- Bristol Myers Squibb (Columbus, OH)
- …in their personal lives. Read more: careers.bms.com/working-with-us . **Position: Senior Mental Health Account Specialist** **Therapeutic Area (TA): Psychiatry** ... This role will be hired to support the potential US commercialization of our lead investigational product, which, if approved by the FDA, could be the first ever… more
- Bristol Myers Squibb (State College, PA)
- …work and in their personal lives. Read more: careers.bms.com/working-with-us . Senior Mental Health Account Specialist (MHAS) Therapeutic Area (TA): Psychiatry ... This role will be hired to support the potential US commercialization of our lead investigational product, which, if approved by the FDA, could be the first ever… more
- Vivint (Lehi, UT)
- Job Description We are looking for a Learning Lab Senior Manager to help design and execute test pilots on various products & processes used at Vivint. As a Sr ... CX Learning Lab in our company, you will lead the learning lab and work closely with various...control strategies to ensure test failure points are addressed. Lead the design & implementation of impact… more
- FST Technical Services (Columbus, OH)
- …making a positive impact each day in the building construction industry! A commissioning Lead / Senior Project Engineer reports to a team leader and is responsible ... FST Technical services commissioning ( Cx ) division formerly Horizon Engineering Associates, LLP is...We partner with clients for quality assurance in the design , construction, and post-acceptance phases of building projects. We… more
- Amazon (Seattle, WA)
- …for global recruiting and talent development at Amazon. You collaborate closely with design , product, engineering, science and Sr. Leaders and other UX teams across ... develop a high performing team of UX researchers. * Lead a team of researchers that inspire and inform... a team of researchers that inspire and inform design , prototyping and development, through insights from primary customer… more
- Amazon (Seattle, WA)
- …Use data and customer insights to confidently defend design solutions with senior leaders - Lead brainstorming and critique sessions that foster big thinking ... loved by millions of members globally. We invent and design on behalf of our customers, and are always...tech teams. Key job responsibilities - Manage and creatively lead a team of UX designers to define and… more
- Amazon (Seattle, WA)
- Description Are you looking for an opportunity to lead UX across a set of exciting features that will help global businesses elevate and accelerate their customer ... experience ( CX ) using AI and AWS? If so, this role...out: https://aws.amazon.com/connect/ Key job responsibilities We're looking for a Senior UX Designer who leads by doing and is… more
- Amazon (Seattle, WA)
- …CX ), goals and operating models. - Continuously improve the program, identifying CX , process, operational or product improvements. - Lead through influencing ... to delegate their customer service to Amazon. We are seeking an experience Senior Program Manager to own this program for our customers globally. The successful… more
- Amazon (Santa Monica, CA)
- …to shape the future of shopping experiences for Household Everyday Essentials. As a Senior Program Manager, you will lead the development of the product vision ... Description We're seeking a highly skilled Senior Program Manager to join our dynamic team...feature prioritization with global tech teams across Amazon. * CX and Financial Management: Understand, prioritize, and manage customer… more
- Vanguard (Malvern, PA)
- Senior Product Owner The Senior Product...of critical features to realize the product vision. A design experience that delivers A critical component of the ... financial partner and industry disruptor. This role will join the broader B2B CX family, supporting the Plan Sponsor digital experience that serves Plan Sponsors and… more
