- Warner Bros. Discovery (New York, NY)
- …into your best selves. Here you are supported, here you are celebrated, here you can thrive. ** Analyst , CX Data & Insights** Your New Role As the Analyst ... , Tech, and Product teams, ensuring seamless implementation and continuous improvement of CX data products. This role requires a self-starter mindset, the… more
- Warner Bros. Discovery (New York, NY)
- …Here you are supported, here you are celebrated, here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, ... , define and measure KPIs with partner teams, and, in partnership with the CX Data team, introduce AI-assisted workflows that make it faster and easier… more
- General Motors (Warren, MI)
- …Science, or related field, or equivalent experience. + 2 years' experience in a data analyst , business analyst , or customer experience insights role. + ... adapting to ambiguous and evolving business priorities. + Identify opportunities for process improvement and recommend data -driven solutions. **Your Skills &… more
- FirstBank PR (San Juan, PR)
- …advocacy. This role plays a critical part in supporting the Customer Experience ( CX ) team by transforming complex data into strategic recommendations that inform ... Senior Business Analyst (Market Research) Customer Experience Strategy Department -...process of internal VoC initiatives, including survey design, data collection, reporting, and storytelling of findings. . Consolidate… more
- Coinbase (Oklahoma City, OK)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and...of a disability for any part of the employment process , please contact us at accommodations[at]coinbase.com to let us… more
- TXNM Energy (Albuquerque, NM)
- …with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst , at ###. ... Project Manager, Rate App and Sys ( CX Revenue Operations Department) Location: Albuquerque, NM, United...+ **Change Management** : Guide teams through system or process changes. + **Documentation** : Create clear SOPs and… more
- Liberty Latin America (PR)
- …bring insight to CX initiatives and team. + Analyze and performance data , measure impact to customers and generate practical insights based on trends to settle ... handle customer transformation efforts. Provide troubleshooting and problem-solving abilities. + Process methodologies and effective use of data , especially if… more
- BlackRock (Princeton, NJ)
- …responsible for acquiring, harmonizing, and managing MASS Model third party client data for reporting purposes. The metrics produced by the team provides ... success of the business. **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with… more
- Coinbase (Hartford, CT)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...with regulatory requirements and best practices * Optimization & Process Improvement * Identify patterns or emerging risks *… more
- Coinbase (Richmond, VA)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Newegg Inc. (Diamond Bar, CA)
- … data sources, definitions, and system standards to ensure transparency, data accuracy, and reporting consistency. Process Improvement & Cross-Functional ... quality, and operational visibility. + Lead and support process -improvement initiatives using data analysis and automation...meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data , identify… more
- Palo Alto Networks (Santa Clara, CA)
- …metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI. **Your Experience** ... of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations… more
- UPMC (Pittsburgh, PA)
- UPMC is hiring a Senior Systems Analyst to join their ISD Revenue Cycles team. This opportunity offers opportunity for additional training and for career advancement ... the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining… more
- UPMC (Pittsburgh, PA)
- UPMC is hiring a Systems Analyst - Senior (EPIC) to join their very collaborative team who enjoys working hard and playing hard. If you have EPIC experience, ... the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining… more
- UPMC (Pittsburgh, PA)
- **UPMC is looking for a Systems Analyst Senior to join their team. This will be a Hybrid role Typically from home, but does require travel at least monthly onsite to ... Bridges OpTime and Anesthesia management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining… more
- Arizona Public Service (Phoenix, AZ)
- …functions, procedures, processes, and computer systems. + Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions ... Business Operations Analyst Senior Apply now " Date: Dec 7,...communications and escalate issues in coordination with Customer Experience ( CX ) teams + Handle customer claims, complaints, and support… more
- NextEra Energy (Houston, TX)
- …of implemented changes **Key Skills** Strong analytical abilities, proficiency with CX analytic tools, data visualization, communication skills, empathy for ... **Customer Experience Analyst ** **Date:** Dec 11, 2025 **Location(s):** Houston, TX,...customer experiences, join our team today. **Position Specific Description** Data -driven professional who focuses on understanding, measuring, and improving… more
- Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA)
- …is preferred for all positions. **POSITION PURPOSE** . The Digital Experience Analyst is responsible for defining and executing against mass and targeted, member ... + Bachelor's in design, marketing, advertising, business, mass communication, data analytics, healthcare administration or equivalent required. Four years of… more
- Coinbase (Charlotte, NC)
- …monitoring (TMS) operations, assisting teammates with substantive questions about process or procedure. Build strong relationships with Compliance partners and ... improve feedback loops and communications channels. * Coordinate with CX Programs to contribute to and lead projects to...of a disability for any part of the employment process , please contact us at accommodations[at]coinbase.com to let us… more
- Coinbase (Boise, ID)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance… more