- Coinbase (Salem, OR)
- …data-driven insights that power our global Consumer and Compliance CX functions. As Director of CX Analytics , you will lead the end-to-end CX ... and alignment. Attendance is expected and fully supported. The CX Analytics team is responsible for delivering...execution in a complex environment. Reporting to the Senior Director of CX Platform Services, you will… more
- White Cap (Norcross, GA)
- …data-driven insights to guide business decisions. It combines deep expertise in analytics with a strong commitment to customer advocacy. The position ensures the ... and Key Accountabilities** + Defines and executes the enterprise Customer Experience ( CX ) vision in alignment with White Cap's strategic objectives. + Partners with… more
- Market My Market (Charlotte, NC)
- Director , Client Experience ( Director , CX ) About the Role The Director , Client Experience ( Director , CX ) leads 4-6 Client Experience Managers ... retention, and revenue growth through effective portfolio management and team leadership. The Director , CX collaborates with the other Director , CX… more
- SCI Shared Resources, LLC (Houston, TX)
- …associates. Consider the possibilities of joining a Great Place to Work! The Director , Customer Experience ( CX ) is responsible for implementing and optimizing ... UX best practices, Agile workflows, and digital product development. + Proficient in CX tools (Figma, InVision, Adobe Suite, analytics dashboards). + Strong… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... of business to build prospect experiences and end-to-end journeys.** ** CX Optimization & Governance: This team establishes the strategy...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- Sanofi Group (Morristown, NJ)
- …tied directly to revenue, retention, and growth goals. + Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer ... **Job Title:** Director , Customer Centricity- Vaccines **Location:** Morristown, NJ **About...and prioritize improvements. + Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. +… more
- Concentrix (Salt Lake City, UT)
- Job Title: Executive Director - Business Development Job Description Our Business Development Executive Directors enjoy the ability to leverage contacts across ... new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B… more
- Marriott (Bethesda, MD)
- …members through orchestrating initiatives across many different disciplines (Loyalty, CX , Digital, Technology, Analytics , Global Operations, Marketing, Brand, ... $84.52 per hour This is a temporary position. JOB SUMMARY The FLEX Director , Loyalty Member Experience Design, will be responsible for development of strategic… more
- Mass Markets (ID)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... of a globally expanding, industry-leading organization. We are seeking a seasoned and driven Director of Sales to join our team. The ideal candidate will excel at… more
- OneMain Financial (Wilmington, DE)
- …mindset, with a track record of influencing senior stakeholders across product, marketing, analytics , and CX . + Proficiency in PowerPoint, Excel, and data ... We're seeking a strategic, research-driven, and impact-oriented Director of Consumer Insights to drive our customer understanding forward. This role is ideal for… more
- Brunswick (Fond Du Lac, WI)
- …the future of marine recreation._ We are seeking a visionary and execution-focused Director to lead our AI Center of Competency within Brunswick's Enterprise IT ... pipelines and RAG architectures, and multi-agent virtual assistants for CX and operational transformation. + Oversee AI projects, ensuring...highly desired. + 8+ years' experience in advanced data analytics & Machine learning , with 2+ years in… more
- The Childrens Place (Secaucus, NJ)
- …owning a site and app that drives significant revenue + Deep knowledge of site analytics , CRO tactics, and digital CX best practices + Strong understanding of ... you! We're looking for a highly strategic and analytical Director of Paid Media to lead our brand and...Deep knowledge of ecomm platforms (eg, Shopify Plus, Salesforce), analytics (GA4, heatmaps), and CRO tools **Skills & Behaviors:**… more
- Sumitomo Pharma (Concord, NH)
- …dynamic, highly motivated, and experienced individual for the position of **Associate Director ** **,** **Consumer Marketing** . This person will help develop the ... engagement, and supporting adherence through omnichannel marketing campaigns. The Associate Director will work closely with the HCP Marketing, Market Access, Patient… more
- JPMorgan Chase (New York, NY)
- …and shaping the future with your strategic vision and influence. As a Product Director in Card Services - Cobrand Cards, you lead innovation through the development ... the product development life cycle, technical design, and data analytics + Applying design think to build best in...+ Applying design think to build best in class CX and guide team on best practices, non-functional and… more
- Lenovo (Morrisville, NC)
- Director , Intelligent Enablement (Sales and Marketing) **General Information** Req # WD00085396 Career area: Marketing Country/Region: United States of America ... Partner closely with Digital Transformation, IT, global Marketing, Sales, Services, eCommerce, CX , UX, Product, Legal, and exec leadership to align around customer… more
- White Cap (Atlanta, GA)
- …and optimize the customer journey. Implements performance metrics in partnership with CX & Analytics to measure adoption, engagement, and efficiency. Uses ... data to iterate quickly, fail fast, and make enhancements that support business goals. Champions innovation by articulating growth opportunities and advocating for customer-centric solutions. Promotes a culture of transparency, service, and continuous… more
- American Express (New York, NY)
- …for strategic focus areas. + Serve as the primary point of contact between CX , engineering, and data science teams to ensure seamless design, execution and delivery ... to integrate cutting-edge technologies into the product ecosystem. + Leverage analytics to monitor product performance and user engagement, driving actionable… more
- The Hertz Corporation (Phoenix, AZ)
- …service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify ... field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities… more
- Travelers Insurance Company (Hartford, CT)
- …efficiency for your supported area. This position will report to a Claim Director , XM. **What Will You Do?** + Execute and implement customer experience strategies ... venues as a subject matter expert and influencer. + Monitor and apply CX research and industry tools, integrating relevant insights into operational planning. Stay… more
- DoorDash (San Francisco, CA)
- …systems that protect millions of users daily. You will report into the Director of Trust, Safety & Integrity within the Customer Experience and Fraud organization. ... flexible, real-time decisions by ML, Strategy & Ops, and Analytics teams. + Advance our rules engine to be...cross-functional teams across Engineering, Data Science, Risk Ops, and CX to deliver high-impact security and trust outcomes. We're… more