- Premera Blue Cross (Mountlake Terrace, WA)
- …V will lead the design, training, and maintenance support of the ** Genesys ** platform. Utilizing their comprehensive understanding of the Genesys technology ... **_What you'll do:_** + Design, configure, and implement solutions within the Genesys Cloud platform to support business requirements. + Develop custom integrations,… more
- Principal Financial Group (Des Moines, IA)
- …our customers and agents across voice, chat, and video channels. By using Genesys Cloud and other integrated technologies, we enable seamless, secure, and scalable ... directly into the agent desktop experience, supporting real-time engagement through Genesys Cloud and other platform technologies + Collaborate with engineering… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …apps, Power Automate). + Support integrations with telephony platforms (eg, Genesys ), Facets, and other internal systems to move toward a single-pane-of-glass ... with a focus on customer service. + Familiarity with telephony integrations (preferably Genesys Cloud CX). + Knowledge of Azure Services such as Azure Service Bus,… more
- Stanford Health Care (Newark, CA)
- …sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX, NICE inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of ... Systems & Platforms: Work with data from contact center platforms such as Genesys , NICE inContact, Avaya, Five9, Amazon Connect, CISCO or similar. Integrate data… more
- USAA (Colorado Springs, CO)
- …call routing, reporting, call recording, etc. For example: NICE, Aceyus, Genesys , Cisco, etc. Experience in bringing innovation and driving automation into ... existing and new processes Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration… more
- Mom's Meals (Ankeny, IA)
- …Skills and Experience + Some post-graduate work + Experience with Salesforce, Genesys , Secure File Transfers, and payer web portals Physical Requirements + ... Repetitive motions that include the wrists, hands and/or fingers + Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods + Visual perception to perform job including peripheral vision, depth perception, and… more
- Battelle Memorial Institute (Columbus, OH)
- …with electromagnetic simulation and modeling tools such as HFSS, CST, ADS, Genesys and/or AWR + Designing, testing and integrating Electronically Steered Antennas ... (ESAs) or other multi-channel integrated RF systems for beam steering or direction-finding systems + Implementing highly integrated systems with high-speed data converters (GHz+), RF Systems on Chip, or Direct Sampling techniques + Technical writing for… more
- Concentrix (Little Rock, AR)
- Job Title: Genesys CloudCX Business Practice Architect Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. ... Provider of the market-leading CCaaS platforms with this position focused on Genesys CloudCX. We are looking for candidates who can immediately contribute to… more
- Cognizant (Bridgewater, NJ)
- ** Genesys Cloud CX Developer** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and IVR solutions. ... on creating seamless customer experiences across voice and digital channels using Genesys Cloud CX, with a strong emphasis on integration, automation, and analytics.… more
- General Dynamics Information Technology (Fairfax, VA)
- …MBI (T2) **Job Family:** IT Infrastructure and Operations **Skills:** Genesys Cloud AI,Interactive Voice Response (IVR),Workforce Management (WFM) **Experience:** 3 ... **Job Description:** Seize your opportunity to make a personal impact as a Genesys Cloud Architect Subject Matter Expert (SME) supporting the United States Postal… more
- Capgemini (New York, NY)
- …New York City NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5 years of experience in application development, ... specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have hands-on expertise in voice… more
- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, ... NY** **Job Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of hands-on… more
- Cognizant (Bridgewater, NJ)
- ** Genesys Developer** **Role and Responsibilities:** Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and ... Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on...(SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of … more
- Cognizant (Bridgewater, NJ)
- As an IVR Chatbot Developer ( Genesys focus), you will make an impact by designing and implementing intuitive self-service solutions that enhance customer experience ... . Develop and implement self-service IVR and Omni-Channel Orchestration Routing using Genesys Cloud CX. . Design and build voice and non-voice applications (SMS,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …VA, WI, TN, NC, SC, MI, LA, IL, AR, or PA.** **Description** The Genesys Apps Analyst III will be responsible for providing telephony systems administration and ... support for Genesys Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise...CXone (formerly PureCloud) for Emory Healthcare's enterprise environment. The Genesys Apps Analyst III will support Emory's Contact Center… more
- Henry Ford Health System (Grand Blanc, MI)
- Acorn Gift Shop Retail Supervisor - Henry Ford Health, Genesys Hospital GENERAL SUMMARY: Join a unique and rewarding retail leadership opportunity within the heart ... of Henry Ford Health's Genesys Hospital. The Genesys Acorn Volunteer Gift Shop, a beautifully situated 1,800 sq. ft. retail space just off the hospital's atrium… more
- Cognizant (Norfolk, VA)
- ** Genesys Developer** **Responsibilities** Design and develop IVR applications using Genesys Composer, VoiceXML, and SCXML. Build and maintain routing strategies ... using Orchestration Server (ORS). Integrate Genesys with third-party systems (CRM, WFM, databases) using REST...and custom Java/.NET code. 5+ years of experience with Genesys platform. Strong understanding of IVR technologies, telephony systems,… more
- Henry Ford Health System (Grand Blanc, MI)
- …2/4 summer and 3/5 winter holidays on call. Hospital: Henry Ford Genesys Hospital Location:Grand Blanc, MI GENERAL SUMMARY: Perform angiograms, digital angiography, ... relations in promoting the image of the Radiology Department and Henry Ford Genesys Hospital. + Properly identifies patient, images and radiographs. + To enhance… more
- Motion Recruitment Partners (Charlotte, NC)
- Genesys Engage CTI IVR Engineer CHARLOTTE, North Carolina **Hybrid** Contract $69.5/hr - $78.31/hr Outstanding long-term contract opportunity! A well-known Financial ... Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis...**Required Skills & Experience** + 5 years' experience with Genesys Engage - On Premise Applications Must have expertise… more
- Henry Ford Health System (Grand Blanc, MI)
- …+ Office Hours: Monday - Friday 7:30am - 4:30pm + Office Address: One Genesys Parkway. Suite 4620. Grand Blanc, MI 48439 + Physicians perform surgeries and ... graduate #pr #LI-DS1 Additional Information + Organization: Henry Ford Genesys Ambulatory Health Services + Department: Genesys ...Ford Genesys Ambulatory Health Services + Department: Genesys OBGYN + Shift: Day Job + Union Code:… more
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