- COOLSOFT (Baltimore, MD)
- Jira Helpdesk Architect (Jobs in Baltimore, MD) Requirement id 155747 Job title Architect Job location in Baltimore, MD Skills required IT Environment, Jira, ... Helpdesk , Open Date 29-Oct-2025 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement Job interview type Email Recruiter:coolsoft… more
- Second Dinner Studios, Inc (Irvine, CA)
- …a growing remote-first game studio Build and manage vendor relationships for helpdesk , device logistics, and fulfillment services Oversee IT helpdesk , ensuring ... timely and effective issue resolution Support complex IT helpdesk issues and be willing to roll up your...to support junior IT team members with other IT helpdesk issues Design and implement automation for device provisioning,… more
- Express Employment (Bend, OR)
- …and solving technical issues. You'll be the first line of support for helpdesk calls, providing both remote and onsite assistance, and escalating more complex issues ... when needed. Key Responsibilities: Filter and respond to helpdesk calls and tickets Provide on-site support and troubleshooting for office equipment and computer… more
- COOLSOFT (Colonial Heights, VA)
- …Job title Architect Job location in South Chesterfield, VA Skills required Helpdesk Support, Customer Service, Server Hardware, Hands On Development Microsoft Office ... requirement Job interview type Email Recruiter:coolsoft Job Description Architect: Helpdesk Support, Customer Service, Server Hardware, Hands On Development… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex issues in ... Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years'… more
- Clark Veterinary Hospital (Nashua, NH)
- …and reviews of client files. Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues. People Management Partners with the ... Managing Veterinarian and Director of Operations to address staffing needs including hiring, training, reviewing, and disciplining of staff. Implements performance-based incentive and rewards and recognition programs Client Service Demonstrates and reinforces… more
- Jobleads-US (San Francisco, CA)
- …IT workflows. Our mission is to free IT departments from the # helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software ... access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions. Serval was founded by product and engineering leaders from Verkada and is backed by… more
- Jobleads-US (San Francisco, CA)
- …their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which ... provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push… more
- Jobleads-US (San Francisco, CA)
- …IT workflows. Our mission is to free IT departments from the # helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software ... access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions. Serval was founded by product and engineering leaders from Verkada and is backed by… more
- Kaeser Compressors, Inc. (Cypress, CA)
- …of the Kaeser Computer Security Policy. - Provide network administration and helpdesk support for all employees. - Maintain hardware inventories and coordinate new ... equipment orders and equipment exchanges and assist in the negotiation of prices for the purchases of these items when needed. - Configure and install computers and network equipment - Coordinate server and computer equipment deployments and exchanges for… more
- SC Department of Insurance (Columbia, SC)
- …Consumer Complaint Company Contact, and report and complete related technical and helpdesk tickets. May Participate in periodic NAIC Point of Contact Calls and ... Webinars. 3. Recordkeeping and Reporting: Prepare and maintain specialized records and reports for the division via Excel and other reporting platforms. 4. General Administrative Activities: Coordinate activities related to fiscal management, personnel,… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …wide range of related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service ... Level Agreements (SLAs). + Provision and manage user accounts, including email setup, RSA token registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors. + Escalate complex… more
- Epsilon, Inc (Quantico, VA)
- …level of support. + Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to A/V and VTC matters on ... campus. **Basic Qualifications:** + As a requirement of this position, all candidates must be a US Citizen. In accordance with 8 USC 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions. + DOD… more
- SR International, Inc. (Phoenix, AZ)
- …management studies, surveys, and compile reports to support decision-making. Provide helpdesk -style technical support to internal users. Engage with vendors to ... address moderately complex service issues. Support continuous improvement efforts through data analysis and documentation. Ensure agency compliance with relevant taxation laws, systems, and administrative procedures. Utilize tools like Azure DevOps, SQL, and… more
- Integra LifeSciences (Cordova, TN)
- …each essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and peripheral support ... via phone, desk-side, or remote connection. Support includes hardware and software installation and troubleshooting, as well as occasional limited end-user education. (20%) + Apply standard corporate workstation image and deploy equipment to new employees.… more
- Carnegie Mellon University (Pittsburgh, PA)
- …domain. + Troubleshoot and resolve technical issues referred by the PSC helpdesk , providing timely and effective solutions based on your expertise. + Maintain ... up-to-date knowledge of high-performance computing (HPC), AI/ML, and large-scale data technologies. Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with… more
- Carnegie Mellon University (Pittsburgh, PA)
- …Lead or coordinate resolution of complex technical issues referred by the PSC helpdesk , ensuring timely and high-quality solutions. + Stay at the forefront of ... high-performance computing (HPC), AI/ML, and large-scale data technologies, and apply this expertise to advance research outcomes. Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member… more
- Staffing Solutions Organization (Augusta, ME)
- …Perform other duties and responsibilities as may be assigned by the Pharmacy Helpdesk staff. + Complies with the requirements of State policies, including those ... concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes. + Create and use varied correspondence formats and compose standard business correspondence. + Perform routine,… more
- Revelyst (San Diego, CA)
- …documentation articles based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures to organize ... returns and any replacement or repairs. + Work with end users to process and upsell new items. **You Have:** + College level education in field related to Computers, Networking, or Golf or Similar Work Experience in the Marketplace + Working knowledge of… more
- Wheeler Machinery (Salt Lake City, UT)
- …addressing issues promptly and minimizing downtime. + Monitor and improve helpdesk performance, ensuring high levels of user satisfaction. **Financial Oversight:** + ... Develop and manage the IT budget, ensuring the efficient use of resources, including forecasting and financial planning. + Identify cost-saving opportunities and optimize IT expenditure. + Monitor and report on IT financial performance, providing insights and… more
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