- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... 1 Help Desk, providing end-user support. * Anticipated split between the helpdesk lead role and providing end-user support is estimated to be 25%/75%. **Required… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high… more
- Universal Technical Resource Services, Inc. (Dover, NJ)
- Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Senior Desktop Support Lead & Helpdesk Manager to join our team! At UTRS, we enjoy the ... should also have a proven track record of managing helpdesk operations and mentoring technical staff. This position is...+ Network+, or A+ + HDI Support Center Team Lead or ITIL Foundation + Microsoft Certified: Modern Desktop… more
- Sprinklr (New York, NY)
- …of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ensuring open, ... running of live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary changes or modifications… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Full Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security mission ... knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk Lead manages and oversees the daily operations of a help desk… more
- AireSpring (Atlanta, GA)
- …vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ... We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications… more
- Walmart (Bentonville, AR)
- …Help support location leadership for the AEDT organization and set bast practices for IT helpdesk . + Lead a team of senior engineering leaders and architects to ... design, build, and maintain the next-generation, associate productivity tools, on a global scale. + Collaborate with product, business, and operations leaders to define, prioritize, and execute the product and technology roadmap, ensuring alignment with… more
- System One (Alexandria, VA)
- Helpdesk Support Specialist (Server) Secret Clearance Required Location: Alexandria, VA 100% ONSITE Tuesday - Saturday hours. 3:15pm-12:00am/midnight Pay Rate: ... a highly capable Help Desk Support Specialist (Server) to lead swing shift operations within the Network Operations Center...two years of general hands-on experience in a PC/network helpdesk or technical support environment. + At least one… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37414 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Senior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... the request cannot be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support with any baseline… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37190 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Chenega Corporation (Gettysburg, PA)
- **Req ID:** 37175 **Summary** **IT Helpdesk Technician II - Desktop Support** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a ... Chenega Agile Real-Time Solutions (CARS) is seeking an **IT Helpdesk Technician II - Desktop Support** to provide in-person...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Chenega Corporation (Gettysburg, PA)
- **Req ID:** 37173 **Summary** **IT Helpdesk Technician II - Service Center** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a ... Chenega Agile Real-Time Solutions (CARS) is seeking an **IT Helpdesk Technician II - Service Center** to provide in-person...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Koniag Government Services (Chantilly, VA)
- …Koniag Government Services company is seeking an experienced Help Desk Manager to lead and supervise a technical support team for our government customer. This ... and superior customer service skills. **Principal responsibilities include:** + Lead , manage, and develop a team of help desk...with at least 4 years in a Help Desk Lead or Management role + Experience managing help desk… more
- TEKsystems (West Des Moines, IA)
- …agents going through compliance courses, the second week is a 1 week instructor lead virtual training. After training is over agents will move into their designated ... shifts and start taking phone calls. During this time they will have support from managers and employees to answer questions and provide on the job training until they are comfortable. Must Haves: Commitment to work through the contract end date. 12-24 months… more
- TekSynap (Washington, DC)
- …responses to trouble reports and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user… more
- Montage Marketing Group (Rockville, MD)
- …IT professional looking for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong ... contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and security… more
- Children's Mercy Kansas City (Kansas City, MO)
- …experience. + Information Technology Infrastructure Language (ITIL) Basics certification Preferred + Helpdesk International Support Center Team Lead (HDI - SCTL) ... International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred +… more
- Live Nation (ME)
- …Establish processes for completing support tasks with improved accuracy and timeliness + Lead on-call helpdesk hotline during peak support times + Provide ... exceptional customer service to users with varying technical aptitude + Travel to venues for software implementations and support WHAT THIS PERSON WILL BRING + Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros) + Exceptional… more