- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... Experts (SMEs) with decades of experience working in the Federal marketplace. The ** Lead Helpdesk Specialist** provides superior customer service in support of… more
- Sprinklr (New York, NY)
- …of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ensuring open, ... events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary...Insights. Sprinklr is here to do three things: + Lead a new category of enterprise software that we… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Full Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security mission ... knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk Lead manages and oversees the daily operations of a help desk… more
- Henry Ford Health System (Troy, MI)
- …information for system updates and implementations, submit PCR, and communication with IS Helpdesk . + Lead projects that support A&G business model activities. ... GENERAL SUMMARY: The Lead Appeal & Grievance Support is responsible for...updates as needed and speak to team performance. The Lead Appeal & Grievance Support will also be responsible… more
- AireSpring (Phoenix, AZ)
- …vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ... We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications… more
- GCyber (Miami, FL)
- …Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed. Minimum Qualifications and Experience + Active ... DoD Secret clearance + Bachelor's degree with 5-8 years (or commensurate experience) + 8570 IAT II certification (ie, Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) + Knowledge of ServiceNow Ticketing System. + Knowledge of M365 applications +… more
- GovCIO (Miami, FL)
- …issue comes up with classified systems, they can escalate the ticket to the SIPR Helpdesk Lead . **Qualifications** + Bachelor's with 5 - 8 years (or commensurate ... experience) + Knowledge of Service Now Ticketing System. + Security+ Knowledge of M365 applications (Outlook, Word, Excel, One Drive, Teams, etc). Adobe Acrobat, Internet connectivity. Knowledge of User Profiles, Imaging hardware, Printing, Remote Desktop, Web… more
- Access Dubuque (Dubuque, IA)
- Helpdesk Manager **Dubuque County** 1 Positions ID: 84120 Posted On 11/10/2025 **Job Overview** **Description** The Help Desk Manager is the primary contact for all ... department. The position will be the reporting supervisor of any future helpdesk employees. **Job Duties** **_The following duties are primarily performed and are… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 38312 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... the request cannot be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support with any baseline… more
- TekSynap (Washington, DC)
- …responses to trouble reports and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user… more
- Montage Marketing Group (Rockville, MD)
- …IT professional looking for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong ... contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and security… more
- TEKsystems (Andover, MA)
- …Qualifications + Education: Bachelor's degree (required) + Experience:7+ years of Desktop/ Helpdesk support experience + Proven team lead experience managing ... Desktop Engineer Lead Location: Andover, MA Employment Type: Full-Time Salary:...the Role We are seeking an experienced Desktop Engineer Lead to join our IT team in Andover, MA.… more
- NFM Lending (Linthicum, MD)
- …and implementing new or upgrades of IT infrastructure + Support IT Team Lead with helpdesk support, making sure all desktop applications, workstations, and ... This role will also collaborate with the IT Team Lead and IT Support Staff to troubleshoot software errors...phone systems and peripheral devices. + Assist IT Team Lead in providing documentation and technical specifications to IT… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... improvement across the helpdesk function in a Microsoft centric environment. This role...support for both office and field-based employees. **Responsibilities** + Lead daily IT support operations across office and field… more
- Kansas Judicial Branch (Topeka, KS)
- …IT support services. A core function of this role is managing a helpdesk ticketing system to ensure swift issue resolution, proactive problem-solving, and trend ... courts. Examples of work performed and key responsibilities: IT Support Operations & Helpdesk Management + Oversee the daily operations of the Kansas Judicial Branch… more
- Palo Alto Networks (Santa Clara, CA)
- …all transformation initiatives, specifically tracking improvements in: + Deal Cycle Time ( Lead -to-Order) + Partner Helpdesk /Escalation Volume + Data Quality & ... and results-driven Director of Ecosystem Sales Operations & Transformation to lead the strategic and operational initiatives for our rapidly scaling Ecosystems… more
- State of Georgia (Dekalb County, GA)
- Lead Facilities Technician Georgia - Dekalb - Decatur (https://ga.referrals.selectminds.com/jobs/66896/other-jobs-matching/location-only) Hot ... this Job Sign Up for Job Alerts FACILITIES TECHNICIAN LEAD Under the supervision of the Facilities Manager, the...to facilities maintenance + Assists Facilities Manager in assigning helpdesk tickets to the Facilities Team + Organizes and… more