- Home Depot (Atlanta, GA)
- **Position Purpose:** The EDX team is searching for a Senior Product Manager to lead our **Order Intelligence** work stream. This is a critical role focused on ... factors. + **Improve the Customer Experience:** Ultimately, your work will directly lead to **better, more reliable delivery experiences** for every customer. **Key… more
- Wolters Kluwer (Coppell, TX)
- **Senior CX / UX Research Consultant (Tax &...in research planning and execution. + Advanced Research Planning: Proven ability to design and lead ... - We are seeking an experienced and strategic Senior CX / UX Research Consultant to join...or other analytics tools. **Essential Duties and responsibilities** + Lead , design, and execute complex user research … more
- Wolters Kluwer (Dallas, TX)
- …jobs to be done, unmet needs, and pain points. The Senior UX / CX Research Consultant will report to the Lead UX / CX researcher. Together with ... **Senior UX / CX Research Consultant -...**Senior UX / CX Research Consultant - Hybrid USA...development needs within CT Corporation. Closely aligned with the Lead Research Consultant, this role will foster… more
- Wolters Kluwer (Draper, UT)
- **Job Identification** Business title: Lead CX / UX Designer Department: Digital Experience Group (DXG) Location: Hybrid **Supervisory Relationships** Reports ... also working for our business. **About the Role** The Lead CX / UX Designer is responsible...(CoEs), product management, content and technology teams, applying proven UX research and design practices and principles… more
- Amazon (New York, NY)
- …design work to key partners and executive leadership for review and alignment * Lead UX team on best practices to conduct user interviews, usability testing, ... Description We are seeking a Sr. UX Design Manager to lead Amazon...CXO frameworks, and other forms of research to inform design decisions. About the team The… more
- JobNimbus (Lehi, UT)
- …customer insights through interviews, user testing, data analysis, and building partnerships with CX , Marketing and Sales teams. + Bring a passion for design culture ... 5+ years of hands-on experience as a product or UX designer. + Formal education in a design-related field...to make customer-centered design decisions based on data and research . + Outstanding communication skills-both in presenting your work… more
- Tucson Electric Power (Tucson, AZ)
- …industry with exhibited technical competence. + CX certification + 3 years of CX and/or UX experience. + Supports all decision making with effective time ... **Principal, Customer Centric Research ** Company **Tucson Electric Power** Location **Tucson, AZ**...us reach this commitment. **What you will do:** + Lead enterprise-wide data-driven decision-making by translating insights into strategies… more
- Walmart (Bentonville, AR)
- …Behavioral Science, Information Science, Social Sciences, or related field + AND 8+ years of UX , CX , or Service Design Research experience + OR Master's ... **In This Role** As a Senior Manager of Experience Research , you will lead researchers to deliver...research experience + OR Equivalent practical experience in UX research or strategic experience research… more
- University of Washington (Seattle, WA)
- …and opportunities for simplification, and translate findings into prioritized design improvements. UX Research Specialist - Lead primary user ... collaborates with others to craft and execute effective, concise UX Research plans to address product risks...and well-defined design specifications. **PRODUCT DESIGNER SPECIALTY AREAS (20%)** UX Design Specialist - Lead interaction and… more
- Amazon (Seattle, WA)
- …as AI and product needs grow. About the team We are a global organization spanning market research , UX research , and UX design that leads the strategic ... Description We are seeking a Senior Product Designer to lead the creation of our AI-ready design system and...efficiency and improve output quality. We execute market & UX research that informs Device hardware, software,… more
- Amazon (New York, NY)
- …we can identify ASINs that are contextually relevant to the shopper. We make CX / UX improvements so that shoppers can easily perceive why products are relevant ... Applied Science Manager, you will: * Directly manage and lead a cross-functional team of Applied Scientists, Machine Learning...that are contextually relevant to the shopper. We make CX / UX improvements so that shoppers can easily… more
- Steampunk (Mclean, VA)
- …human-centered methods to solve end-to-end organization and experience challenges. You will lead development and execution of User Experience ( UX ) strategies to ... tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration....activities related to planning, prioritization, and decision making + Lead and conduct user research and usability… more
- Lilly (Indianapolis, IN)
- …across both product and disease state sites. By bringing to bear customer experience ( CX ) principles (personas, VoC, journey maps, and UX testing principles) and ... of internal business partners and customer needs. + Strong understanding of UX principles, CX principles, and standard processes around customer-centric design.… more
- Lilly (Indianapolis, IN)
- …and Research -to ensure alignment, compliance, and successful delivery. + Lead discovery efforts with cross-disciplinary partners to identify and solve key ... ensuring operational excellence and effective prioritization. **Key Responsibilities** + Lead cross-functional teams including engineering, design, analytics, business and… more
- The Hartford (Hartford, CT)
- …teams across the enterprise to do the same. This role reports to AVP, Head of UX and is based in Hartford, CT on a hybrid schedule (Tuesday, Wednesday & Thursday in ... office).RESPONSIBILITIES: + Lead , drive collaboration, and inspire cross‑functional teams through high‑impact facilitation-co‑creating future‑state journeys, service… more
- ICF (Reston, VA)
- …product management & agile delivery; Human-Centered Design and user experience ( UX ); customer experience ( CX ) consulting; and digital performance analytics. ... involved in the development, execution, and evaluation of digital services and lead the development of new organizational capabilities that enhance ICF Next's… more
- Amazon (Seattle, WA)
- …Agent. We are looking for a talented and passionate Senior Applied Science Manager to lead our key AI initiatives to drive our seller and hence store growth. In this ... a suite of scientific models designed to capture the CX signals to recognize unmet customer demand, identify high...prioritization signals for high value sellers. You will also lead the development of next generation of agentic experience… more
- Prose (Brooklyn, NY)
- …offerings, upsell and cross-sell opportunities, and churn deflection. + Collaborate with UX Research and Product Design teams to deeply understand customer ... lifelong subscribers. Partnering with minds across Growth, LCM, Data Science, Algo, CX , and Tech, you'll chart the course for innovative retention strategies, push… more
- Publicis Groupe (Irving, TX)
- …and roadmap, ensuring alignment with business goals and customer needs. + Lead end-to-end product lifecycle management, from ideation and discovery to delivery and ... business teams to develop and execute product roadmaps. + Conduct market research , competitive analysis, and customer insights to drive product innovation. +… more
- Capital One (Richmond, VA)
- …Experience working with a Fortune 100 brand + Experience storyboarding, sketching or wireframing CX and UI/ UX + Experience with premarket and in market testing ... team ahead of the curve. What you'll do + Lead and inspire the team to develop strategically-grounded, insight-driven...Demonstrate an understanding of the intended audience; interprets market research and tests results, and uses findings to focus… more
