- Humana (Frankfort, KY)
- …assess their impact, formulate potential alternatives, and architect /drive solutions . **Required Technical Capabilities & Expertise:** ** Genesys CCaaS & ... Humana is seeking a dynamic and experienced AVP to lead the strategic delivery, operations, and ongoing enhancements of...Contact Center Technology** + Deep expertise in Genesys Cloud CX and AI-powered customer engagement solutions… more
- M&T Bank (Buffalo, NY)
- …onsite and in person collaboration the other three days._ **_Extensive experience with Genesys Cloud CX is required for this role._** Overview: Provides Genesys ... and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and… more
- BlueCross BlueShield of North Carolina (NC)
- …drive teams to build highly scalable and resilient solutions . The incoming architect should have experience with Salesforce, Genesys Cloud, Nuxeo, and Facets ... ideal candidate will have the breadth and depth to lead the development of reference architectures, road maps, and...other stakeholders to become a trusted technology advisor. + Architect highly available, resilient solutions deployed across… more
- Sprinklr (MA)
- …about our culture here: The Sprinklr Way. **Job Description** Sprinklr is looking for a Lead Solutions Architect who will partner with our sales organization ... ensure ethical and responsible use of AI in technology solutions . + Lead presales activities that include...Genesys , Amazon Connect, NICE, Five9) and cloud-based martech solutions . + **Strong knowledge of AI, automation, and ML… more
- HTC Global Services Inc (Madison, WI)
- …enterprise-grade solutions . In this role, you'll drive solution architecture, lead hands-on development, and guide a team through the design, build, and ... of other perks. Join Us as a Salesforce Tech Lead Are you a Salesforce expert ready to take...platforms. + Communications Integration: Integrate Salesforce with platforms like Genesys , Five9, or Twilio to enhance customer experience and… more
- OneMain Financial (Baltimore, MD)
- …project management skills, and a collaborative mindset to deliver seamless contact center solutions . Title: Lead Platform Engineer (IC3) In the Role you will: ... We are seeking a **CCaaS Lead Engineer** to join our growing Contact Center...maintenance of our CCaaS (Contact Center as a Service) solutions . The ideal candidate will have in-depth experience with… more
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