- ThermoFisher Scientific (Frederick, MD)
- …diversified team to design, implement, and optimize contact center applications in Genesys Engage and Genesys Cloud! Your responsibilities will include ... with business partners for requirement gathering, design, develop, and implement Genesys Cloud contact center solution end-to-end + Understand business use cases,… more
- AAA Mid Atlantic (Wilmington, DE)
- …Club Alliance, Inc. Location: 1 River Place, Wilmington, DE 19801 Position Title: Senior Genesys Cloud Engineer Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/ ... Responsible for Voice, Chat, and Email routing. Administer and support PureCloud ( Genesys Cloud) experience with contact center technologies (such as ACD, dialer,… more
- M&T Bank (Buffalo, NY)
- …seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar with best practices, design, and configuration ... is important that you have great people skills and are passionate about the Genesys PureCloud platforms capabilities. **IMPORTANT - We are NOT looking for Genesys… more
- Northwell Health (Melville, NY)
- …preferred. + PMP or PgMP Certification, preferred. Highly Preferred: + Genesys Contact Center experience Additional Salary Detail** The salary range and/or ... hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary… more
- WM (Houston, TX)
- …production projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/ Genesys Contact Center AI Engineer to join our team. As an AI Engineer, ... for helping with the design, testing, implementation, and maintenance of the Google/ Genesys and other contact center solutions for our organization. You will… more
- WM (Houston, TX)
- …production projects. **I. Job Summary** We are seeking a skilled and experienced Genesys /Nice Contact Center Support Engineer to join our team. As a Contact Center ... for helping with the design, testing, implementing, and maintenance of the Genesys /Nice and other contact center solutions for our organization. You will collaborate… more
- Ascension Health (Grand Blanc, MI)
- …Busy, established cardiology practice. + **EMR System:** Athena + **Facility:** Ascension Genesys Hospital + **Location:** Ascension Medical Group Genesys Heart ... Connect with your Talent Advisor for additional specifics._ **Responsibilities** Ascension Genesys & Ascension Medical Group is looking for a Board Certified/Board… more
- Enterprise Mobility (St. Louis, MO)
- …but are not limited to the following: + Evaluate, design, and implement Genesys Cloud Contact Center and UC solutions, including call center routing and management, ... and resolve technical issues related to UC systems, including Genesys Cloud, Zoom Phone, and related system integrations +...to ensure optimal network performance and connectivity for the Genesys Cloud Contact Center, Zoom Phone, and UC platforms… more
- Elevance Health (Richmond, VA)
- …routing, reporting and recording. * Three (3) years of experience with Genesys platform architecture, Genesys Framework, configuration management, Genesys ... development, and Genesys Platform SDK. * Three (3) years of experience with Genesys Cloud. * Three (3) years of experience with Java and J2EE programming, web… more
- Pacificorp (Portland, OR)
- …an environment with strong change and release management processes and procedures. + Genesys Pure Engage and Cloud certifications + Application of more than one of ... the following call center technologies: Genesys call routing, IP-PBX integration, carrier offerings, ICON/Infomart reporting infrastructure, CTI desktop integration,… more
- Concentrix (Columbus, OH)
- …Customer Experience. Expertise in one or more market leading CCaaS solutions (Avaya, Genesys , Amazon, NICE, Five9s, etc.) with an emphasis on customer-facing demo in ... product demonstrations + Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including...engineering, computer science or MIS, or equivalent experience. + Genesys Cloud or NICE CX certification + Knowledge of… more
- American Express (Phoenix, AZ)
- …Java. + Plan, scope, size, architect, design, prototype, and engineer Genesys framework components + CI/CD Implementation: Implement and manage Continuous ... PostgreSQL, MongoDB, Casandra + Knowledge & experience of Contact center ecosystem/ Genesys Framework and Architecture, familiarity with the Genesys ecosystem… more
- Robert Half Technology (Albuquerque, NM)
- …endpoint configuration and deployment, and providing system administration support of Genesys PureConnect systems. The consultant will be responsible for maintaining ... of related applications. Responsibilities: System Administration: *Administer and manage Genesys PureConnect systems. *Monitor and maintain the performance and… more
- Northrop Grumman (Baltimore, MD)
- …and printed circuit board design tools (ie ANSYS HFSS/Maxwell, CST Microwave, Eagleware/ Genesys , Keysight ADS, Xpedition, Altium, FEKO, TICRA) + US Citizenship is ... and printed circuit board design tools (ie ANSYS HFSS/Maxwell, CST Microwave, Eagleware/ Genesys , Keysight ADS, Xpedition, Altium, FEKO, TICRA) + US Citizenship is… more
- Baystate Health (Holyoke, MA)
- …and departmental needs. + Assists with navigation and technical support within Genesys applications. Knowledge of Genesys Administrator to assist with assigning ... center. Strong understanding of customer service technical solutions including Genesys and Salesforce. Must be organized and demonstrate superior communication… more
- Ascension Health (Grand Blanc, MI)
- …This position works rotating weekends and some holidays.** + **Hospital: Ascension Genesys ** + **Location: Grand Blanc, MI** **Benefits** Paid time off (PTO) Various ... associates. Follow established rules, regulations policies and procedures of Genesys Regional Medical Center. Demonstrate knowledge,skills, and abilities necessary… more
- Insight Global (Raritan, NJ)
- …business process knowledge and understanding of the source data; ie, GENESYS ,, etc. Ensures the software configuration meets changing business requirements. Trains ... tables, building graphs, charts etc. Experience in WFM platforms, particularly Genesys Strong interpersonal, verbal and written communication, and influencing skills… more
- Morgan Stanley (Sandy, UT)
- …At least 3 years of experience with forecasting / scheduling software, preferably Genesys , Teleopti and IEX * Experience working with reporting platforms such as ... workforce (M/F/Disability/Vet). *keywords:* WFM, workforce, call center, ACD, IEX, Genesys , analyst, logistics, contact center, schedules, change requests, SLA,… more
- The Walt Disney Company (Celebration, FL)
- …operations and contact centers + Perform tier 1 troubleshooting and support for Genesys contact center, Avaya CM, adjunct systems and solutions on premise and in ... and technical support or equivalent + 1+ year experience working with Genesys Cloud CX solutions supporting voice, chat and email interactions + Demonstrated… more
- Insight Global (Cincinnati, OH)
- …to work closely with technical teams to migrate the call center software from Genesys Pure Connect to NICE. This BA will pull and document requirements early into ... and/or process improvements) (any call center software, they are working with Genesys Pure Connect & NICE) *Soft Skills: strong communication (can articulate their… more
Related Job Searches:
Genesys CTI Designer,
Genesys Cloud,
Genesys Developer,
Genesys Engineer,
Genesys Outbound Developer,
Lead Solutions Architect Genesys,
Senior Cloud Genesys Contact,
Senior Genesys Engineer,
Senior Lead Genesys Engineer,
Senior Software Engineer Genesys