- DISH Network (Englewood, CO)
- …a highly analytical and self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization of our experience management ... platform, focusing on conversational analytics and customer insights . The mission of CXT is to design and deliver a five-star care experience by leveraging AI to… more
- Qualtrics (Provo, UT)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence** **Why We Have This Role** At ... Manager , you'll help architect and operationalize our internal CX program-translating business needs into innovative, scalable solutions on the Qualtrics… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies and ... organizational capabilities to systemically transform the CX culture and improve customer satisfaction, loyalty, and business... strategy. You will collaborate closely with the Customer Insights and Action Management teams, as well as with… more
- Amazon (New York, NY)
- …of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing ... responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that...roadmap strategy and definition - Experience as a product manager or owner Preferred Qualifications - Experience working with… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Capgemini (New York, NY)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... to develop a roadmap to resolve these issues. Share insights in PPT and Tableau, pull big data with.... Assist in reviewing customer data, determining root causes, CX gap solutions, and recommendations to the business .… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- DISH Network (Littleton, CO)
- …Product teams to implement impactful changes. This role reports directly to the Manager , Retail Wireless CX Optimization within the Retail Wireless Business ... problem management efforts + Partner with cross-functional teams to provide data-driven insights and recommendations for process improvements and CX initiatives… more
- Amazon (Nashville, TN)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution Sales Executive that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the US Federal Civilian ... Tribes and GSA Government Agencies. Our CX Workflow Solution is built on ServiceNow's market leading...the organization. + Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of… more
- Qualtrics (Seattle, WA)
- …beautiful UI that makes CX programs simple to set up and program insights fast and intuitive. + Our engineers collaborate closely with platform teams to ensure ... think that's work worth doing. **Senior Software Engineer - CX Core** **Why We Have This Role** We are...up and running, and that provide quick, advanced statistics-based insights from the data collected. + Our team focuses… more
- Amazon (Sumner, WA)
- Description Amazon is looking for a Program Manager with a strong understanding of materials, packaging, and the e-commerce journey. They should have a proven ... projects/programs across multiple verticals. We are looking for a program manager with extensive program experience, packaging knowledge, a keen sense of… more
- Qualtrics (Provo, UT)
- …the globe who think that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is seeking a software engineer to ... join our CX Journeys engineering team in Provo, Utah. Our team...up and running, and that provide quick, advanced statistics-based insights from the data collected. + Our engineers collaborate… more
- Amazon (San Francisco, CA)
- …Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal Experience Framework - ... leader who can think big while executing fast, someone who can take the insights we've gained from GenAI-powered development and transform them into a framework that… more
- Insight Global (Redmond, WA)
- …Experience with future technology and consumer electronics sales Advanced knowledge of CX analytics and the ability to translate insights into actionable ... Job Description Own and socialize an insights strategy and roadmap that aligns with organizational...conduct user research Work closely with stakeholders to align CX design efforts with organizational goals and customer needs… more
- Carter's/OshKosh (Atlanta, GA)
- …YOU'LL MAKE AN IMPACT:** This role will focus on uncovering actionable insights related to customer satisfaction, in-store and digital user experience, and frontline ... loyalty engagement. This role typically reports into VP Consumer Insights and is based in our Buckhead office in...Training to improve associate tools, service delivery, and frontline CX impact. 10%: Vendor, Tools, and Team Leadership +… more
- Lowe's (Mooresville, NC)
- **Your Impact** The primary purpose of the **Sr Manager Customer** **Health** ** Insights ** role is to lead the team and deliver strategic insights grounded ... and lead actionable change across the organization. The Senior Manager will educate business partners in how to use...educate business partners in how to use customer data ( CX , market share, etc) to identify opportunities and guide… more
- Manulife (Boston, MA)
- Working as part of the US CX & Insights Team, this position is responsible for executing qualitative and quantitative primary research projects to enable ... research approaches, conduct the research, analyze the data, identify actionable insights and report the findings and recommendations. This position also requires… more