- EchoStar (Englewood, CO)
- …Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our conversational analytics and customer ... insights platform. CXT's mission is to deliver a five-star...five-star care experience by leveraging AI to surface actionable insights from voice interactions at scale. In this role… more
- Cisco (Research Triangle Park, NC)
- CX Americas FP&A Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1440756) + Location:RTP, North Carolina, US + Area of InterestFinance + Compensation ... CX Americas FP&A organization.** **As a Cisco CX Americas FP&A Finance Manager , you will...candidate will have high data integrity, can optimally derive insights from data trends, and drive executive communication/collaboration with… more
- Cisco (IN)
- Communications Manager - CX - 1445016 Apply (https://jobs.cisco.com/jobs/Login?projectId=1445016) + Location:Offsite, San Jose, California, US + Alternate ... **Meet the Team** Join a focused, fast-paced, and creative CX communications team supporting the CX Vice...both internal and external audiences. **Your Impact** As Communications Manager , you will lead the development and execution of… more
- Acuity Brands (Atlanta, GA)
- …**Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty ... reimagine how we serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects future customers, improves… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... to develop a roadmap to resolve these issues. Share insights in PPT and Tableau, pull big data with.... Assist in reviewing customer data, determining root causes, CX gap solutions, and recommendations to the business .… more
- Capgemini (Atlanta, GA)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- Palo Alto Networks (Santa Clara, CA)
- …to lead the strategic direction and architectural design of our Go-To-Market (GTM) and CX Products, with a strong emphasis on a data-first mindset. This role reports ... record in leveraging data and applications across Marketing, Sales, CX , and Support. You will be instrumental in reimagining...and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product… more
- Amazon (Nashville, TN)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution Sales Executive that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the US Federal Civilian ... Tribes and GSA Government Agencies. Our CX Workflow Solution is built on ServiceNow's market leading...the organization. + Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... design. + Experiencing establishing and elevating digital measurement and insights , reporting across all levels of the organization +...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- Qualtrics (Seattle, WA)
- …beautiful UI that makes CX programs simple to set up and program insights fast and intuitive. + Our engineers collaborate closely with platform teams to ensure ... think that's work worth doing. **Senior Software Engineer - CX Core** **Why We Have This Role** We are...up and running, and that provide quick, advanced statistics-based insights from the data collected. + Our team focuses… more
- Lincoln Financial (Greensboro, NC)
- …available for this opportunity. **Requisition #:** 74862 **The Role at a Glance** As a ** CX Product Manager ** on the Financial Wellness team, you would play a ... careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to… more
- Qualtrics (Provo, UT)
- …the globe who think that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is seeking a software engineer to ... join our CX Journeys engineering team in Provo, Utah. Our team...up and running, and that provide quick, advanced statistics-based insights from the data collected. + Our engineers collaborate… more
- Dominion Energy (Cayce, SC)
- SR CX Journey Specialist Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you ... This position does not offer relocation assistance. **Job Summary** The Senior CX Specialist is responsible for overseeing or supporting customer journey(s) and… more
- Amazon (San Francisco, CA)
- …Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal Experience Framework - ... leader who can think big while executing fast, someone who can take the insights we've gained from GenAI-powered development and transform them into a framework that… more
- Amazon (Seattle, WA)
- …more fun by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the opportunity ... and leadership A day in the life As an Insights Program Manager on the Alexa Preview...will act as a beta program POC for user insights to bridge understanding the CX of… more
- KeyBank (Cleveland, OH)
- …motivated and experienced market research professional. The ideal candidate for the Research Insights Manager role will possess experience in Consumer & B2B to ... also need to create the ability to tie our CX /EX to business strategy and outcomes. To advance our...advance our voice of client/employee capabilities, the Measurement & Insights team is expanding and is looking for a… more