- Bluepeak (Sioux Falls, SD)
- …of Possibilities for our Communities."** Overview of the Position Responsibilities: The NOC Technician I monitors the Bluepeak Provider Network and Services for ... document troubles from initial detection to resolution. . The NOC 's role is to Command, Control and Communicate with...Network Services and supporting infrastructure. + Clear outages after service has been restored and tested. Alert personnel via… more
- Red River (Chantilly, VA)
- …password resets, upgrades, installations, printer configuration, or break-fix items + Support NOC team with Incident management including troubleshooting, vendor ... of technical support in call center, while providing strong customer service . + Address tickets related to access, hardware, software, or network including but… more
- Red River (Chantilly, VA)
- …based on client feedback, trend analysis, and governance data. + Collaborate across teams ( Service Desk , NOC , Engineering, Tools) to align delivery execution ... as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the **… more
- CN (Homewood, IL)
- …Centre ( NOC ), Support Representatives, and Field Managers . Cooperate with NOC Support Desk to ensure problem tickets are escalated and resolved ... rules and procedures . Knowledge of Systems, Applications and Products (SAP), Service Reliability System (SRS), and ServiceNow . Knowledge of Microsoft Office… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom ... will report to the Network Operations shift lead and NOC Manager of the Support Services Division....( NOC ) environment + Working experience in a Service Desk + Strong Customer Service… more
- Koniag Government Services (Washington, DC)
- …in IT, Computer Science, Engineering or related field + 2+ years of experience in a NOC , IT operations, or service desk role + Strong understanding of ... Solutions,** a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- CACI International (Washington, DC)
- NOC End User Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a NOC End User Support Technician to join...video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support … more
- Golden Route Operations (Las Vegas, NV)
- …As an internal escalation point, the NOC Analyst works closely with the Service Desk team to resolve technical issues and ensure system stability in a ... All Type of Shift Full Time Department Information Technology NOC Analyst Golden Entertainment Corporate (Las Vegas, NV) Description:...is a Tier 2 level role within the IT Service Desk , ideal for Service … more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom ... upgrades + Oversee technical resolution of user issues and coordinate with Service Desk staff + Coordinate system-related activities with other departments… more
- Dobson Fiber (Oklahoma City, OK)
- …short-course diploma. . 2 to 4 years of experience working in a Help Desk /System Support position. . Working knowledge of various operating systems, routers, and ... The NOC Engineer I will provide technical software, hardware...customer needs and determine appropriate action. . Perform Desktop Support for various DSL/FTTH/VOIP solution problems. This will require… more
- TEKsystems (Charlotte, NC)
- …1+ years of Network Operations Experience- Cisco and Voice, or can have strong service desk experience 2.) Understanding of WAN, LAN, Voice and networking ... is looking to bring on Network Operations Technicians to provide management and support of the company's Data, Voice, Security, and Wireless networks. Work as part… more
- Leidos (Scott Air Force Base, IL)
- …and Global Solutions Management-Operations II (GSMO-II) have an opening for an **O&M Technical Service Desk (TSD) at Scott AFB, IL** . The Technical Service ... GSMO Operations and is responsible for overseeing network event management, service restoration, and enterprise-wide communications. **The TSD is responsible for… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …impact assessment, and IT service request workflow. + Create and update Help Desk , NOC , and Site Support documentation and knowledge bases. + Analyze ... Desk (Tier I/Tier II), Network Operations Center ( NOC ), and Site Support services. Responsibilities include...and people management skills. + Demonstrated experience managing IT Service Desk and End User Support… more
- Leidos (Norfolk, VA)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... Communications Systems, Network Transport Infrastructure, Network Operations Center and Service Desk Management. *Experience with Navy Process Reference… more
- General Dynamics Information Technology (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and setting ... None **Public Trust/Other Required:** SSBI (T5) **Job Family:** Technical Support Services **Skills:** Network Monitoring,Network Operations Center ( NOC ),Network… more
- TekSynap (Ashburn, VA)
- … Manager to join our team supporting a National law enforcement agency NOC . This team provides support services for Network(s) Management, Operations, and ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Service Desk , Help Desk , Call Center, Customer Service , Customer Support , Technical Support , NOC , or customer service . or + Helpdesk ... Overview The Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and Tier… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom ... Indigenous, and people of color (BIPOC). The IT Operations Support Administrator II is a key player in driving...transition of data/operations between systems. + Define and document Service Desk solutions and operating processes and… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...user support , or assist with backend infrastructure support for the NOC and Tier 3… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... join our team supporting a National law enforcement agency NOC . This team provides support services for...law enforcement agency NOC . This team provides support services for Network(s) Management, Operations, and Maintenance for… more
