- Bluepeak (Sioux Falls, SD)
- …of Possibilities for our Communities."** Overview of the Position Responsibilities: The NOC Technician I monitors the Bluepeak Provider Network and Services for ... document troubles from initial detection to resolution. . The NOC 's role is to Command, Control and Communicate with...Network Services and supporting infrastructure. + Clear outages after service has been restored and tested. Alert personnel via… more
- CN (Homewood, IL)
- …Centre ( NOC ), Support Representatives, and Field Managers . Cooperate with NOC Support Desk to ensure problem tickets are escalated and resolved ... rules and procedures . Knowledge of Systems, Applications and Products (SAP), Service Reliability System (SRS), and ServiceNow . Knowledge of Microsoft Office… more
- Red River (Chantilly, VA)
- …based on client feedback, trend analysis, and governance data. + Collaborate across teams ( Service Desk , NOC , Engineering, Tools) to align delivery execution ... as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the **… more
- Koniag Government Services (Washington, DC)
- …in IT, Computer Science, Engineering or related field + 2+ years of experience in a NOC , IT operations, or service desk role + Strong understanding of ... Solutions,** a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom ... SolarWinds and Zabbix + Experience working in a 24x7 Network Operation Center ( NOC ) environment. + Strong customer service focus and experience in facilitating… more
- Golden Route Operations (Las Vegas, NV)
- …As an internal escalation point, the NOC Analyst works closely with the Service Desk team to resolve technical issues and ensure system stability in a ... All Type of Shift Full Time Department Information Technology NOC Analyst Golden Entertainment Corporate (Las Vegas, NV) Description:...is a Tier 2 level role within the IT Service Desk , ideal for Service … more
- Criterion Systems (Las Vegas, NV)
- …a government customer on-site inLas Vegas, Nevada. The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. The ... engineering team and all stakeholders in resolution process. + Support accurate updates of service tickets and...and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center. Qualifications… more
- Leidos (Scott Air Force Base, IL)
- …and Global Solutions Management-Operations II (GSMO-II) have an opening for an **O&M Technical Service Desk (TSD) at Scott AFB, IL** . The Technical Service ... GSMO Operations and is responsible for overseeing network event management, service restoration, and enterprise-wide communications. **The TSD is responsible for… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …impact assessment, and IT service request workflow. + Create and update Help Desk , NOC , and Site Support documentation and knowledge bases. + Analyze ... Desk (Tier I/Tier II), Network Operations Center ( NOC ), and Site Support services. Responsibilities include...and people management skills. + Demonstrated experience managing IT Service Desk and End User Support… more
- BJs Wholesale Club (Marlborough, MA)
- …service , and vendor management. IT Operations & Incident Management (24x7 Command Center, NOC & Service Desk ) + Oversee real‑time monitoring, incident ... Fuel systems and deliver integrated SRE. + Drive end‑to‑end service design- service maps, dependency graphs, support...+ 5+ years of proven oversight of 24x7 operations ( NOC , Service Desk ) and SRE… more
- Leidos (Norfolk, VA)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... Communications Systems, Network Transport Infrastructure, Network Operations Center and Service Desk Management. *Experience with Navy Process Reference… more
- Global Data Systems (Lafayette, LA)
- POSITION SUMMARY The Service Desk Customer Support Representative (CSR) is skilled in customer service as a liaison between GDS' customers and the ... Service Desk Technicians. The successful candidate is...High School diploma and two or more years of NOC /Technical Support Center experience preferred, or an… more
- CoreCivic (Brentwood, TN)
- …consistent with the job performance requirements. 1. Oversees the quality of SOC/ NOC technology services provided by the Technology Support Services (TSS) ... and FSC support staff. Analyzes service tickets to identify recurring patterns and develop preventive...required. Five years of experience in a technical help desk or desktop support supporting a multi-site… more
- TekSynap (Ashburn, VA)
- … Manager to join our team supporting a National law enforcement agency NOC . This team provides support services for Network(s) Management, Operations, and ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation… more
- NANA Regional Corporation (Suffolk, VA)
- …(ESD), Rescue 21 Site managers, Infrastructure Managed Services- Network Operations Center (MS- NOC ), CGCYBER- Centralized Service Desk - Field Management ... to hire an AIS Engineer to provide daily engineering and subject matter expert support services to maintain Coast Guard NAIS. The person for this position will… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom ... Indigenous, and people of color (BIPOC). The IT Operations Support Administrator II is a key player in driving...transition of data/operations between systems. + Define and document Service Desk solutions and operating processes and… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...user support , or assist with backend infrastructure support for the NOC and Tier 3… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... join our team supporting a National law enforcement agency NOC . This team provides support services for...law enforcement agency NOC . This team provides support services for Network(s) Management, Operations, and Maintenance for… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom ... not limited to Black, Indigenous, and people of color (BIPOC). The IT Operations Support Administrator III is a key player in driving technology success across the… more
- Guthrie (Sayre, PA)
- …hardware and software as required. This position will work together with the Help Desk and Network Operations Center ( NOC ) staff as appropriate to determine and ... and standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive and effective support , developing solid working… more
