- Insight Global (Tampa, FL)
- Job Description An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/ ... center for their customer. This position focuses on tier 2 network troubleshooting support . The candidate will be responsible for working on any escalated tickets as… more
- NTT America, Inc. (Sacramento, CA)
- …and ensure the delivery of services to clients for a 24 x 7 x 365, Enterprise Service Desk that provides remote level I and level II technical support to ... service delivery excellence toward being a world class service organization. As a member of the NOC...protocols + A good understanding of the principles of service support as defined in the ITIL… more
- Koniag Government Services (Washington, DC)
- …in IT, Computer Science, Engineering or related field + 2+ years of experience in a NOC , IT operations, or service desk role + Strong understanding of ... Solutions,** a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- Bluepeak (Sioux Falls, SD)
- …of Possibilities for our Communities."** Overview of the Position Responsibilities: The NOC Technician I monitors the Bluepeak Provider Network and Services for ... document troubles from initial detection to resolution. . The NOC 's role is to Command, Control and Communicate with...Network Services and supporting infrastructure. + Clear outages after service has been restored and tested. Alert personnel via… more
- Insight Global (Richmond, VA)
- …software such as SolarWinds to ensure speedy network recovery. Acted as an integrated service desk for Skyline & Qfree, insuring the availability of all ... function * Able to work outside of standard hours, including rotating weekends The NOC Technician staff will support a 4 x 10-hour shift approach. This approach… more
- Criterion Systems (Las Vegas, NV)
- …a government customer on-site inLas Vegas, Nevada. The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. The ... engineering team and all stakeholders in resolution process. + Support accurate updates of service tickets and...and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center. Qualifications… more
- NTT America, Inc. (Ashburn, VA)
- …x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third… more
- TEKsystems (Mount Laurel, NJ)
- …may assign. Skills Help desk support , Troubleshooting, Customer service , configuration, ticketing system, networking protocols, noc , Support Top ... Skills Details Help desk support ,Troubleshooting,Customer service ,configuration,ticketing system,networking protocols Additional Skills & Qualifications Help … more
- Red River (Chantilly, VA)
- …responsible for working on a team within the NOC /24x7 Service Desk . This position will handle technical support requests directly from customers as well ... + Accept customer calls, alerts, and escalations from the NOC engineers + Follow trouble shooting Standards Operating Procedures...account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in… more
- Leidos (Fort Shafter, HI)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... NOC Site and providing on-site NIPRNet and SIPRNet support at Pearl Harbor NOC Facility in...Communications Systems, Network Transport Infrastructure, Network Operations Center, and Service Desk Management. + Experience with Navy… more
- TEKsystems (West Bend, WI)
- …technicians on the team and will be taking escalation calls from the service desk and also working with the NOC Engineers. There may be different shifts ... recovery exercises, conduct code promotes, etc. * Take first-level support calls to assist Service Desk...Job scheduling, Mainframe, Operation support , Active directory, noc center, help desk technical support… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Supervision, Management, Service Desk , Help Desk , Call Center, Customer Service , Customer Support , Technical Support , Desktop support , NOC ... Desk , Help Desk , Call Center, Customer Service , Customer Support , Technical Support , Desktop support , NOC , technical customer support… more
- NTT America, Inc. (Indianapolis, IN)
- …work experience. + Minimum 3 years of experience in IT or network monitoring (eg, help desk , NOC support ). + Minimum 6 months using network monitoring tools ... and OT systems in IT and operational environments, supporting the US Rolls-Royce NOC . This role conducts basic monitoring using existing tools - eg, network… more
- Rush University Medical Center (Chicago, IL)
- …The Director, Digital IT Support Services is responsible for supporting the RUSH Service Desk , Field Services, User Provisioning, and NOC services. This ... improve Digital and Information Services' policies and standards in support of a positive user experience. The Director, Digital...strategy, and delivery of the RUSH Service Desk , Field Services, User Provisioning, and NOC … more
- Bluepeak (Rapid City, SD)
- …sites. This role is also responsible for service and level 2 support in assisting our NOC with proactively monitoring and escalating application, system, ... support for communications between internal and external customers, NOC , as well as other operations teams during events...On call rotation * Engage in proactive and reactive support of the multi- service fiber optic network… more
- Koniag Government Services (Cincinnati, OH)
- …an IT related position performing IT related customer support such as Help Desk , Network Operations Center ( NOC ), or IT customer services center. + Strong ... IT Technical Support Specialist Cincinnati, OH, USA Req #611 Monday,...certifications. + Experience with ticketing systems like ServiceNow, Jira Service Desk , or Zendesk. **Equal Employment Opportunity… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...user support , or assist with backend infrastructure support for the NOC and Tier 3… more
- Leidos (San Diego, CA)
- …Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... **Description** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for...Field Base Network Lead and the Network Operations Center ( NOC ) as required in support of incident… more
- CACI International (Chantilly, VA)
- …leadership abilities + Minimum of 5 years work experience in a Service Desk and/or Network Operations Center ( NOC ) providing IT SA to leadership + ... decisions. The SIAM Operations Lead also collaborates US Government, Service Providers and other programs to support ...Government, Service Providers and other programs to support the implementation and management of the SIAM organization,… more
- GovCIO (Hines, IL)
- …network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone call, email, or the VA's ... We are looking for a qualified network engineer to support the Network Edge Operations team. You will work...ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements… more
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