- Unknown (Draper, UT)
- …role in Salt Lake City UT, please apply if you are interested. Help Desk Analyst Salt Lake City UT Contract- Opportunity Associate Incident Analysts be part of ... submissions of issues and bugs * Monitoring within a NOC environment * Identification of trends or issues and...data gathering between technical and customer facing teams. * Service provider engagement during incidents * Coverage as part… more
- Frank CPG Partners (St. Louis, MO)
- …organization (ie data center/network operations, incident, problem, request, configuration, change, release, service desk , and field support ) across the ... desk and management of regionally deployed field support staffNetwork Operations ( NOC )Measure the consumption/usage of...Change, Incident, Release, and Configuration ManagementHelp Desk / Service Desk ManagementField Support … more
- Soft Tech Consulting Inc. (Alexandria, VA)
- …is seeking a highly motivated, self-directed individual to fill the role of a Help Desk Coordinator - Senior - NOC Lead for an existing government client. The ... place of performance is in Alexandria, VA. The NOC Lead is responsible for implementing and managing all...changes. + Generate reports for management in regards to service availability, uptime, and adherence to Standard Operating Procedures… more
- Soft Tech Consulting Inc. (Alexandria, VA)
- …is seeking a highly motivated, self-directed individual to fill the role of a Help Desk - SME NOC Watch Specialists (Night) for an existing government client. The ... place of performance is in Alexandria, VA. The NOC shift is from 2315 to 0800. MUST HAVE...track relevant data and statistics and record network operations support accomplishments for inclusion in weekly reports. + Check… more
- 1Prospect (Fort Detrick, MD)
- Network Operations Center ( NOC ) Operator - Ft. Detrick, MD Location Fort Detrick, MD Job Code 1370 # of openings 1 Apply Now Network Operations Center ( NOC ) ... is actively recruiting for a qualified Network Operations Center ( NOC ) Operator who is familiar with Data Center Operations...Operator who is familiar with Data Center Operations in support of a complex web server environment, providing … more
- Netsync Network Solutions (Dallas, TX)
- …Must possess effective verbal and written communication skills + 3+ years proven experience in a NOC or Service Desk position + Bachelor Degree or in-lieu of ... Detailed Description Description: Netsync provides award winning 24x7 NOC monitoring and managed services to client's mission-critical applications. We leverage… more
- General Dynamics Information Technology (Charlottesville, VA)
- …Duties and Responsibilities:** An I2TS3 Service Desk Specialist Level 2 (Help Desk Technician IV), as part of the NOC : + Provide Tier I and II ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk GDIT is seeking candidates to support ...information of IT Systems + Set up administrator and service accounts and maintain system documentation + Monitor and… more
- Perspecta (Springfield, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . + Responsible for managing and setting ... need in our US Public Sector group for a **Network Operations Center ( NOC ) Manager in Springfield, VA.** **Job Description** + Provides technical guidance for… more
- Perspecta (San Antonio, TX)
- …conflict resolution, and problem determination/resolution skills are a must * Familiar with Service Desk support methodology * Functional knowledge of ... * Provide a high level of professionalism and customer service . * Follow up on all incidents in a...assigned incidents. * Identify and document incident resolution and support knowledge. * Complete all assigned duties in a… more
- Indiana State Job Bank (Merrillville, IN)
- …would include:less than/strong>less than/p>less thanul>less thanli>Providing exceptional customer service while promptly responding to inbound help desk ... - Identifying , researching and resolving technical issues whiles providing day-to-day support to all users, including desktop support , computer systems,… more
- Latitude, Inc. (Tampa, FL)
- … activities. + Mentor other support areas including but not limited to: + Service Desk + NOC + Lcal Support Personal Qualifications + College degree ... users in a timely fashion. + Maintaining both the Service Desk and Team Knowledge Bases. +...skills. + Successful track record of working in IT Support background. + A professional service background… more
- Cognosante (Nashville, TN)
- …Cognosante is looking for a Full Time Enterprise Centralized Service Desk (ECSD) Health Share Referral Manager (HSRM) Support Manager. This position ... Success to develop and execute a strategy to offer NOC /SOC services from within the ECSD framework. Lead the...the escalation point of contact to the customer and service desk and Support Services… more
- Leidos (O'Fallon, IL)
- Description Job Description: Leidos has an opening for a Network Operations Technical Service Desk Lead at Scott Air Force Base, IL. PROGRAM SUMMARY:Our ... national security organizations. PRIMARY RESPONSIBILITIES:*Assist in providing direct technical support to government customer.*Oversee contractor support staff… more
- Missouri State Job Bank (Kansas City, MO)
- …with excellent troubleshooting skills. The ideal candidate will have troubleshooting or service desk experience with a major Telecommunication service ... POSITION:less thanstrong>Infrastructure Operations Center-Help Desk Specialistless than/strong>less thanbr>DEPARTMENT: Information Technologyless thanbr>REPORTS TO:… more
- Robert Half Technology (Milford, MA)
- …attitude and is looking to be part of a highly motivated team. We're looking for a Service Desk Analyst who can represent the Service Desk by liaising ... up creating knowledge articles and arranging training for other Service Desk Analysts when needed. You'll mostly...support to team members by focusing on restoring service to the end users. If you understand how… more
- Hired by Matrix, Inc. (Boca Raton, FL)
- …Science, Information Technology, or Business and over 2 years' experience in a technical support , help desk , NOC or technical call center role. ... Over two (2) years of experience in a technical support , help desk , NOC or...Knowledge of network architecture, network operations, remote configuration, remote service /installation support . + Experience supporting customer throughout… more
- NOVA Corporation (Fort Meade, MD)
- … Service Desk -to- Service Desk / Network Operations Center ( NOC ) support and Level 3 represents external entities' support to the SSE ... The GSD-SSE provides Tier I ( Service Desk Support ) services to mission partners and the DISA administrative network to include the Tier II (IT End User… more
- NCR (Raleigh, NC)
- …future service requirements + Position responsible for advising the support operations organization and is responsible for lifecycle management issues such as ... May have day-to-day supervisory responsibilities for Account Support resources; Support accounts with complex and/or international service requirements +… more
- Jacobs (Washington, DC)
- …+ Provide Tier 1/2 triage and troubleshooting support by working on the Service Desk Automatic Call Distributor \(ACD\) on an as\-needed basis\. + Diagnose, ... Service Level Agreements \(SLAs\)\. As part of the NOC team, you will be operating in a 24x7x365...peripherals\), through service calls placed to the Service Desk and through internal inquires and… more
- Medix Dental (Davenport, IA)
- …will be part of our level one team, which plays a vital role in our expanding Service Desk Team. This position reports to the Director of Partner Support . ... documentation. + Resolve any backup, anti-virus, or other proactive service tickets assigned by NOC . + Perform...IDEAL + True passion for technology. + 1-3 years? service desk experience. + Proficient problem-solving ability.… more
