- Home Depot (Atlanta, GA)
- …experience distilling complex and / or ambiguous business process, technology and customer experience opportunities into actionable plans for improvement. + ... Experience in identifying new growth opportunities, customer behavior and technology trends and evaluating them for... research findings (3rd party or internal) to the retail and / or online environment is essential. +… more
- Home Depot (Atlanta, GA)
- **Position Purpose:** As a trusted member of our Customer Experience ( CX ) team, the Senior Analyst Consumer Insights will be working on a cutting-edge ... Customer Experience Management project leveraging our platform...to work in the United States. **Preferred Qualifications:** + Experience working within a retail organization strongly… more
- Capital One (Mclean, VA)
- …Servicing work. + _Customer Experience Measurement:_ Oversee Retail Bank's customer experience ( CX ) measurement system. Our measurement system has a ... Retail Bank Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking experiences. This is a highly… more
- Walmart (Bentonville, AR)
- …skills to deliver a frictionless and engaging experience to the Walmart customer . As the Senior Manager of CX Strategy, you will architect friction-free, ... **Position Summary ** **What you'll do ** Senior Manager, Customer Experience Strategy, LocalFinds What you'll do...experience . Minimum qualifications + 8+ years in e-commerce CX , product strategy or consulting, including 3+ years leading… more
- Amazon (Detroit, MI)
- …are aligned on program status About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Competitive Pay Career Development*_ **Welcome to Love's:** The Senior Manager of Customer Experience ( CX ) Strategy is responsible for safeguarding and ... enhancing the Love's brand. They lead advanced customer experience measurement and user ...field preferred but not require + 8+ years related retail or marketing experience preferred + 4+… more
- Walmart (Bentonville, AR)
- …research + Operationalize CX metrics and insights that will improve customer experience for Walmart ecommerce. Communicate effectively to achieve support and ... insights from data analytics and research to improve e-commerce customer experience and drive digital engagement. In...our feet if ** + You have 5+ years experience in both CX Insights and analytics,… more
- S&P Global (Houston, TX)
- …** + You will be part of a global team in Commodity Insights Commercial and CX (Client Experience ). + You will be introduced to world-class experts in various ... seeking candidates that will be involved in working directly with our Commercial and CX teams. Interns will be given the opportunity to shadow and assist team… more
- Qualtrics (Seattle, WA)
- …+ 5+ years of experience in product marketing, preferably within SaaS, CX , or customer support technologies. + Strong storytelling and messaging skills, with ... find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission...This Role** AI is massively changing the landscape of Customer Experience , and Qualtrics is evolving to… more
- Amazon (Bellevue, WA)
- …UX partners, cross-disciplinary teams, and executive leaders About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group ... delivery exactly when and how you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking...Photoshop, Illustrator, Proto.io, HTML, or similar Preferred Qualifications - Experience designing customer facing retail … more
- NBC Universal (Universal City, CA)
- …activities + Perform other duties as assigned. QUALIFICATIONS: + Establishing a customer centric experience , and building brand loyalty through website and ... analytics experience preferably in the travel, entertainment, e-commerce or retail industry. + Hybrid: This position has been designated as hybrid, contributing… more
- IBM (San Francisco, CA)
- …skills. * Oracle Cloud Certifications in Retail , SCM, ERP, or CX . * Experience in agile and iterative implementation methodologies. **Preferred technical ... retail challenges--ranging from supply chain modernization to enhanced customer experiences and omnichannel transformation. The ideal candidate will have… more
- Qualtrics (Seattle, WA)
- …reliable software solutions that address real-world challenges. This team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You ... think that's work worth doing. **Software Development Engineer I, Customer Experience , Seattle** **Why We Have This...enable an enterprise‐scaled platform. + Core teams include: + CX Customer Care: Customer Care… more
- Comcast (Sacramento, CA)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Coaching; Change Management; Problem Solving; ... customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior... sales team in order to deliver a superior customer experience and achieve desired sales results.… more
- Comcast (Williston, VT)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Sales Team Leadership; Coaching; Problem ... administers cash handling policies and procedures. + Leads the retail experience of a well-visited location and...a well-visited location and strives to enhance store and customer experience to be best-in-class. + May… more
- Qualtrics (Chicago, IL)
- …different functions to develop and execute multidisciplinary solutions and improve the customer experience + Process Enhancement: Design and implement scalable ... find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission...Platform and other products, contributing to product quality and customer experience improvements. + Sales Support: … more
- Comcast (Philadelphia, PA)
- …genetic information, or any other basis protected by applicable law. **Skills:** Punctuality; Customer Experience ( CX ); Professional Etiquette Base pay is ... an operator and an innovator in the live event experience . **Job Summary** The ideal candidate for Retail...system and processes to enhance the internal and external customer experience . + Maintains a clean and… more
- Comcast (Oak Brook, IL)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Sales Objectives; Strategic Selling; Media ... the opportunity to reach only the customers in their retail trading areas. Works with moderate guidance in own...for how you do your job. + Own the customer experience - think and act in… more
- Mass Markets (FL)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... oversee multi-site performance across domestic and international markets, champion innovation in customer experience ( CX ), and empower high-performing teams… more
- Mass Markets (Parkersburg, WV)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... empathy and professionalism + Collaborate with other team members to enhance theoverall customer experience + Assist withincoming customer service phone… more
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