- Specialized Dental (Franklin, TN)
- …a positive experience to our enterprise office employees. Ticket Management: Work with the service desk team to monitor, prioritize, and manage service ... to ensure alignment on processes and goals. Provide feedback to improve service desk workflows and processes. Actively assist in evolving the Specialized Dental… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at ... the hardware, software and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk may include the following but… more
- Epsilon, Inc (Greenville, SC)
- **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in precision power conversion, measurement, and ... IT team that powers innovation across a global enterprise. As an **IT Service Desk Support Specialist** , you'll be the go-to expert for maintaining and… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... requiring originality and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level… more
- Pharmpix (Guaynabo, PR)
- …5. Document all inquiries in the Customer Service Management Applications such as, Service Desk , OneArk and email. 6. Route the case to the corresponding ... POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the Pharmacy...Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls to… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... evolve + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge Base Articles (KBAs) and Standards… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Wyndham Hotels & Resorts (Columbus, OH)
- …Role** The La Quinta Inn & Suites - Columbus, OH is now seeking a Guest Service /Front Desk Agent. **What you'll do** + Check in/out guests. + Answer calls. + ... Wyndham location in Columbus, Ohio is seeking a Front Desk Agent (Franchise) to join its team at the...successful if you have** Pleasant nature , strong customer service skills. **Required Qualifications/Experience** Must be able to work… more
- The Cove (Salem, MA)
- Description We are searching for an enthusiastic, service -focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, ... *Displays impeccable interpersonal, time management, organizational skills, and customer service skills *Exhibits working knowledge of Microsoft Office and… more
- Wyndham Hotels & Resorts (Parsippany, NJ)
- …receive the necessary access for their roles, removing users access when required, monitor Service Desk tickets related to EDMS. + Train staff on records ... executed amendments, agreements, notices, etc. in EDMS. + Monitor and resolve service desk tickets or system issues related to system access and document… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and maintain the overall… more
- Hilton Garden Inn Center City Philadelphia (Philadelphia, PA)
- …required; experience with accounting or reservation software is preferred *Excellent customer service and communication skills are required *Front desk clerk ... commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... performance against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation and maintenance of client-specific runbooks,… more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve issues… more
- SR International, Inc. (Phoenix, AZ)
- …staff, and external stakeholders, providing administrative, clerical, and exceptional customer service support to ensure efficient front desk and agency ... & analysis. Required Skills: Minimum 2-3 years of Customer Service experience or Front Desk Receptionist or...years of Customer Service experience or Front Desk Receptionist or Administrative Assistant experience. Valid driver's license… more
- Plante Moran (Denver, CO)
- …procedures. Stay updated on industry trends and emerging technologies to ensure the service desk remains at the forefront of technical support. The ... a related field. Proven experience (typically 5-10 years) in technical support, service desk roles, or account management within the IT services or managed… more
- Hunter Museum of American Art (Chattanooga, TN)
- …The Guest Services Associate accurately accounts for all museum admissions, guest service desk membership payments, and gift shop sales. Primary Duties ... and Responsibilities Perform the daily operations of the guest service desk with a focus on (i) customer service , organization, and efficiency, ensuring… more
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