- Insight Global (Dallas, TX)
- …High School Diploma or equivalent. 1-3 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience ... This position is responsible for providing technical and operational support to our Clinician Network (Providers) and internal employee...with all end users. This role will report to Service Desk Supervisor What will you do?… more
- Leidos (Ashburn, VA)
- …experience in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support ). + Must be able to ... Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...end users attain their mission. This is a hybrid support role in which telework is partially available and… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required ... **5) Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system.... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Information Technology HelpDesk -Desktop support & Helpdesk ...Education and Experience * Minimum: 1-2 years of Help Desk Support experience. * Advanced experience in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- Insight Global (Lancaster, PA)
- …Skills and Requirements 3+ years of IT Support Experience, specifically: o Remote support ( helpdesk , service desk , etc.) o Hardware troubleshooting ... Job Description Insight Global is looking for a Service Desk Analyst level III for...the Lancaster PA area. The candidate will provide lead support for all service requests reported to… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction ... personal experience and solicited input of associates. + Provide service level agreement support to DCA employees...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support… more
- Newtown Savings Bank (Newtown, CT)
- Location: Newtown, CT Newtown Savings Bank is seeking a front-line helpdesk support professional for the role of IT Helpdesk Technician. The Helpdesk ... a remote option of one day per week. PRIMARY RESPONSIBILITIES + Front Line Help Desk Support : Provide front-line technical support to users by analyzing and… more
- Belcan (Lexington, KY)
- …in-person out of the Information Technology Services Group (ITSG). This position will perform helpdesk support and desktop support . Candidates must have a ... Desktop Analyst l- Helpdesk Job Number: 356867 Category: -Corporate Description: A...high school diploma along with 2+ years in technical support environment and/or customer service . This position… more
- GCyber (Arlington, VA)
- …(CAB) process and ensure compliance with relevant standards while improving help desk support functions. Minimum Qualifications and Experience: + Active DoD ... Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier...related field + Minimum 5 years' experience with help desk support and operation in a DoD… more
- Leidos (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, ... **Description** Leidos is seeking an SME Helpdesk Specialist to support large-scale migration...program leadership how to achieve efficiencies and improvement is service desk functions. + Facilitates helpdesk… more
- Reliant Community Credit Union (Sodus, NY)
- …an IT Helpdesk Supervisor at Reliant, you will: + Supervises help desk support staff's daily activities ensuring timely and professional delivery of ... to staff. + Develops regular reports on help desk metrics, ensures that service levels are...systems infrastructure. + Emerging technologies and trends in desktop support and help desk management + Strong… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- Custom Computer Specialists (Oyster Bay, NY)
- Level 1 Helpdesk Support Technician Location Oyster Bay,...of experience in IT support or customer service roles. Experience with help desk or ... help our clients use it as effectively as possible. CCS is looking for a Level 1 Helpdesk Support Technician to join our onsite team at one of our clients in… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
- THOR Solutions, LLC (Middletown, RI)
- …professional experience with providing information technical support services at a helpdesk / service desk level, or similar. + An ideal candidate's ... is actively seeking a junior-to-mid level NMCI and RDT&E Helpdesk Technician to provide technical support services...Test, and Evaluation (RDT&E) IT platforms, and with providing service desk -level technical support for… more
- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is hiring a dedicated Helpdesk Specialist to deliver exceptional technical support across a range of IT platforms and cloud services. In this ... AWS, Google Cloud, and enterprise applications. + Accurately document and manage service requests using helpdesk systems. + Troubleshoot hardware, software, and… more
- Intuit (Atlanta, GA)
- …across all supported locations. The local team provides daily on-site technical walkup support and shift-based virtual service desk interactions, as well ... moving each day. We deliver on-site, virtual, community-based, and self- service technical support and also leverage advanced...experience with expense planning and forecasting for an IT Service Desk or desktop environment + ITSM… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …with DoD trouble ticketing systems (GTMS/Remedy), troubleshooting methodologies, and service desk operations. Requirements Education & Certifications + ... DoD Secret Clearance Work Schedule:Onsite daily. Role Overview: As a SATCOM Helpdesk Technician you will provide technical support to customers with… more
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