- Genesys (Washington, DC)
- …foster strong partnerships across our organization. The ideal candidate will understand customer experience ( CX ) fundamentals while expertly orchestrating ... engagement throughout their CX journey. Required Qualifications Experience & Education 4+ years of Customer ...written and verbal skills with ability to present to senior stakeholders. Stakeholder Management: Experience in aligning… more
- Amazon (Dallas, TX)
- Sr . Operations Engineer As a Sr ....status. About the team: The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team ... will be part of your critical tasks. As a Sr . Operations Engineer for Amazon, you will work with...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
- Bristol-Myers Squibb Company (New York, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. #LinkedIn Remote If you come across a… more
- Lifelancer (Franklin, TN)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on ... About the job Senior Therapeutic Area Specialist, Hematology- Nashville, TN Job...BMS functions as needed to deliver an overall higher Customer Experience ( Cx )… more
- Amazon (New York, NY)
- …We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ( CX ) initiatives for Retail that involve content ... multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer...driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving… more
- Freshworks (Boston, MA)
- …companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience ( CX ) and employee experience (EX) ... complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a… more
- Capgemini (New York, NY)
- …inclusive for businesses, people and planet. YOUR ROLE We are seeking a dynamic Senior or Managing Consultant within frog's CX Transformation team , which ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- Comcast (Puyallup, WA)
- …inventory of all duties, responsibilities and qualifications. Skills Business, Communication, Customer Experience ( CX ), Managing Sales Teams, Sales ... Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them… more
- Stafford Communications Group (Atlanta, GA)
- …outsourcing company to a modern, tech-enabled services partner. Our five service pillars- Customer Experience ( CX ), Digital Transformation (DX), Finance & ... roles Strong understanding of automation, AI, or low-code/no-code platforms Proven experience in client-facing roles, especially engaging senior leaders in… more
- CDK Global, Inc. (Cincinnati, OH)
- …implementation and service models SaaS experience preferred but not required Experience using a CX platform Some knowledge of automotive areas (Front-End, ... to feedback. Demonstrates a positive outlook on work. Provides recognition to peers. Mentors and trains junior staff on...Minimum 5 years of client services, marketing or sales experience . B2B or outside sales or account management in… more
- Bluewave Technology Group (Denver, CO)
- …Functions. The depth of your financial expertise, strong business acumen, and experience supporting budget planning and customer -level analytics is matched by ... As Bluewave's Sr . Finance Manager , you will be an...Lead analysis of business problems, working closely with Bluewave senior leadership as well as Finance leadership Drive monthly… more
- Amazon (Seattle, WA)
- …large initiatives across internal/external teams and engineering/science teams to improve the customer experience . The ideal candidate for this role will have ... Senior Marketing Manager Re-imagine advertising with Amazon. Amazon...quality sites across the web. We start with the customer and work backwards in everything we do, including… more
- Amazon (Austin, TX)
- … leading leaders with proven results, Leadership experience in a customer -facing role in the CX /VDI technology industry. Preferred Qualifications Exceptional ... operate in a multifaceted way, you should also have experience in market development of cloud infrastructure and/or enterprise...their outbound functions, Track record of building rapport with senior customer executives (eg CEO, CIO, CTO),… more
- Vertafore (Melville, NY)
- …other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success ( CX ) bonus plans are a quarterly monetary bonus plan ... the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create,… more
- Chewy (Bellevue, WA)
- …manage and deliver highly technical products that are scalable and customer -focused. Experience owning/driving roadmap strategy and definition. Strong business, ... Chewy is seeking a Sr Technical Product Manager to join the Discovery...or Boston office. This team owns design, functionality, user experience , and performance of Product Listing Pages (PLPs), including… more
- Amazon (Austin, TX)
- …make on every order, every day. XB DEX builds, launches, and manages customer -facing products that define the delivery experience for millions of cross-border ... customers along with the CX features presented to them every day from Search...owner Experience owning technology products Preferred Qualifications: Experience in influencing senior leadership through data… more
- Brex (San Francisco, CA)
- …to build trust, resolve questions, and strengthen community loyalty Work with Social CX to escalate and resolve customer support issues Spotlight customers ... growth and build trust. What you'll do As a Senior Social Media Associate, you'll help bring Brex to...across social platforms - collaborate with Customer Marketing and CX to turn success… more
- BuildOps (Raleigh, NC)
- …implementing Product Analytics tools such as Pendo to track Product Adoption, Customer Success metrics. Experience implementing Product intake status management ... Implementation and Success teams to manage the intake of customer and prospect needs, as well as develop and...features and updates by working closely with the product, CX , Engineering teams. Continuously evaluate and optimize product operations… more
- VML (New York, NY)
- …belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX ... accountants Work with our Shared Service Center to ensure vendors are paid, customer setup is complete, and accounting transactions are properly recorded Respond to… more
- Hewlett Packard Enterprise Development LP (Roseville, CA)
- Senior Technical Marketing Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who ... our Security-first AI Powered Networking, as well as the AOS- CX switching portfolio for Campus and Data Center network...and functionality combined with best practices to support common customer requirements You will be a Technical Decision Maker… more
