- NRG Energy, Inc. (UT)
- …data sources and break down the strategy plan into tactical steps in the roadmap. This CX Data Program Manager will work on reducing business service cost by ... daily toolkit + Demonstrated ability to communicate clearly with senior leaders, solve complex problems, and think critically +...be a self-starter + Experience in regular updates to senior executives (VP and above) at a mid-to-large company,… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work… more
- Amazon (Arlington, VA)
- …and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager , transformations. product manager or continuous ... deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR * The role… more
- Amazon (Seattle, WA)
- …projects that have direct impact on the operational and financial results. The ABCS Sr . Program Manager - CX , is a core member of ABCS organization that ... role would be responsible for driving the bar on customer experience. The ABCS Sr . PM is required to proactively engage with business stakeholders across the company… more
- Amazon (Sumner, WA)
- …Innovation Lab team may be the place for you. As the Quality Assurance Manager , you will lead a team of Laboratory Technicians responsible for testing packages and ... validating the Ship In Product Packaging Program . This position is within the Mechatronics and Sustainable...A day in the life As a Packaging Lab Manager , your day combines hands-on leadership with strategic oversight… more
- Honeywell (Olathe, KS)
- As a Sr Customer Program Management Professional here at Honeywell, you will play a crucial role in leading and overseeing the successful execution of customer ... Honeywell's customer programs. You will report directly to our Customer Experience Program Management Manager and you'll work out of our Olathe, KS or Phoenix,… more
- Amazon (Bellevue, WA)
- …to ensure compliance. Key job responsibilities We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in privacy, ... solved before. Basic Qualifications - 5+ years of technical product or program management experience - Bachelor's degree - Experience owning/driving roadmap strategy… more
- Capgemini (New York, NY)
- …by Capgemini. **Job:** _Technology Strategy_ **Organization:** _INVENT DESIGN_ **Title:** _frog CX Transformation - Platform Advisory Senior / Managing ... **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and… more
- Walmart (Bentonville, AR)
- …from first click to final checkout. As a key driver of this innovative program , you'll own the operational excellence of the LocalFinds customer journey, build data ... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and...and may be subject to a specific plan or program terms. For information about benefits and eligibility,… more
- Amazon (San Francisco, CA)
- …looking for you to join us in shaping the future of the connected home. As a Senior Program Manager for eero's Beta Programs, this leader will be responsible ... program success across multiple concurrent Beta releases. This senior leader will serve as the primary Beta ...customers around the world. Key job responsibilities As a Sr . Beta Program Manager you… more
- Amazon (Seattle, WA)
- …for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. ... and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (Seattle, WA)
- …features in partnership with Tech, Program and Operations Teams. As a Senior Product Manager , you will work across leadership and cross-functional teams to ... Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Checkout & Payments....customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks… more
- The Hartford (Hartford, CT)
- …+ Partner with the APO and Agile team: Gather business requirements and quantify CX benefits related to Medallia Digital and program enhancements as part of ... Sr Spec Customer Experience - MQ08CE We're determined...to continuously improve the customer experience. RESPONSIBILITIES: + Conduct CX analyses: Leverage VoC data to conduct periodic analyses… more
- Cisco (Austin, TX)
- CX Customer Delivery Project Manager - Amazon The application window is expected to close on: April 21st 2025 .However, the job posting may be removed earlier if ... Your Impact * As a Technical Customer Delivery Project Manager , you will report directly to the VMO leader...Minimum Qualifications: * 5+ years of technical product or program management experience * 5+ years of Technical understanding… more
- Amazon (Seattle, WA)
- …improve experiences for customers? The Amazon Fresh In-Store Product team is looking for a Sr . Manager , Product Manager to lead the development and scaling ... of the associate as we advocate for a bar-raising CX through improved product experiences and streamlined tooling. A...focus on merchandising authoring (Blue Yonder) and execution. The Sr . Manager , Product Manager aligns… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class...create roadmap planning * Developing and driving mechanisms with senior leaders on the progress of the CX… more
- Amazon (Bellevue, WA)
- …travel required. A day in the life A Day in the Life of an AMXL Senior Product Manager - Tech will include: - Leading cross-functional meetings with Operations, ... in uncharted territory to make step-change improvements in selection, cost, sustainability, and CX . This role will work with partners across the WW AMXL vertical,… more
- Verint Systems, Inc. (Columbus, OH)
- …more at www.verint.com . **Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute a high-impact, strategic ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...analyst relations program . This includes working with Verint internal business partners… more
- Amazon (Seattle, WA)
- …around the world. Our team is seeking a customer obsessed and highly organized program manager to own strategic programs with immediate customer facing impact ... appropriate * Making prioritization and tradeoff decisions based on CX and program goals * Communicate progress...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - Master's degree, or MBA… more
- Amazon (Seattle, WA)
- …Amazon North America Retail team is seeking a proven, well-rounded, and highly motivated Senior Product Manager to own and drive strategic projects to make ... for Spanish language Customers to shop online. As a Sr . PM in our team, you will envision, design,...drive and deliver product innovations to enable a better CX to our customers. You will work closely with… more
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