- Raytheon (Birmingham, AL)
- …to the LTAMDS Array IPT Lead. The LTAMDS program is a multiple year, multiple customer program that will be ramping up in production. The Sub-IPT lead will own one ... will include oversite of material delivery, build, and test. The work will involve support in the IADC facility as well as suppliers (as needed). CONUS And OCONUS… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: May 1, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... training is provided. The ability to provide top quality technical support is greater due to the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 3 (Call Center) Date: Apr 8, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company ... training is provided. The ability to provide top quality technical support is much greater due to...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Apr 8, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company ... training is provided. The liability to provide top quality technical support is greater due to the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service… more
- Allied Universal (Dallas, TX)
- …Allied Universal(R) Company, is hiring a Tier 3 Technical Engineer. The Tier 3 Technical Support Engineer is responsible for resolving complex and ... unique technological issues with electronic security systems. **RESPONSIBILITIES:** + Manage technical support and service for an allocated set of prestigious… more
- Insight Global (Cincinnati, OH)
- Job Description An employer in the Cincinnati, Ohio area is looking for a Tier 3 Technical Support Representative for an on-site, direct-hire opportunity. ... 3 days on-site. Essential Functions Respond promptly to inbound technical support requests via phone, email, or...end users Escalate unresolved issues to higher- tier support teams when necessary. Ensure customer satisfaction… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
- TEKsystems (Wilsonville, OR)
- …(ticket queues, Slack support channels, etc) and provide timely IT customer support o Research technical solutions in department-specific applications ... Deployment, Desktop, mac os x, jamf, Windows, Microsoft office, Hardware troubleshooting, Technical support , Customer service oriented, macos, networking… more
- Envita Medical Center (Scottsdale, AZ)
- …are seeking a highly skilled and customer -focused IT Support Specialist - Tier 2 to provide advanced technical support for PC hardware, software, and ... Job Title: IT Support Specialist - Tier 2 Compensation:...day-to-day IT operations while maintaining a strong commitment to customer service. Key Responsibilities: + Deliver Tier … more
- Koniag Government Services (Boulder, CO)
- …Koniag Data Solutions (KDS) is seeking an experienced sTAP/uTAP Tier 1 Support professional to provide technical assistance and operational support for ... include, but are not limited to:** + Provide first-level technical support for end users + Process...documentation of support activities + Coordinate with higher- tier support teams + Monitor system performance… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2...Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues ... technical software, hardware and network configuration and support for voice and internet services across Dobson's family...by step solutions in a call center environment. The Tier 2 Support Techs work within the… more
- CUNY (New York, NY)
- …and/or communications functions at a College or Unit. They work in technical support , applications development, operations, help desk, and similar environments, ... IT Support Assistant - Service Desk Support Assistant ( Tier 1, Part-Time, Closing...to the Service Desk Manager, this position provides initial technical support and IT instruction to students,… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- Robert Half Technology (Nashville, TN)
- …Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role. + In-depth knowledge of desktop operating systems (eg, ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- CACI International (Washington, DC)
- …to the NAC when required._ **Responsibilities:** * Conduct technical services and support at the Tier I level, including WAN and LAN connectivity, routers, ... NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology...firewalls, and security. * Leverage technical background to guide troubleshooting and incident management of… more
- Intelligent Waves (Mechanicsburg, PA)
- **Overview** Intelligent Waves is seeking a skilled and results-driven **Operations Tier II Technician** to support a mission-critical DoD and Intelligence ... customer . Based in Mechanicsburg, PA, you will provide Tier II oversight of applications, networks, systems, and equipment....+ Identifying documenting, tracking and escalating issues to the Tier III support group as necessary +… more
- Leidos (Lorton, VA)
- …+ Identifies, researches, and resolves technical problems for end users. + Addresses customer escalations and works closely with Tier II, Tier III, ... meet project objectives. This is a new position to support a fast-paced DoD program customer . This...related to the ticketing system. + Supervises the EHD Tier 1 team and provides support to… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... integration issues with the current platform * Work with technical staff in other departments and within the managed...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- CACI International (VA)
- …of EBS workflow issue in pre-production and production environment. + Provide technical support as requested for audit readiness and evaluating internal ... Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information...user assistance tickets that require in-depth functional and some technical knowledge and expertise of Oracle E-Business Suite (EBS)… more
- University of Florida (Gainesville, FL)
- IT Infrastructure Technician, Tier 2 Network Support Apply now ... four years of appropriate experience. Appropriate college coursework or vocational/ technical training may substitute at an equivalent rate for...community. As part of ICT, you will join the Tier 2 Network Support team, which is… more
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