- Monster (Northbrook, IL)
- …skills in the appropriate language to develop necessary "work arounds." 25% Customer Support Technician Non ERP Responsible for Tier I software and hardware ... transfer. Escalates Tier 2 problems to appropriate support (eg, technical experts or process experts)....application, hardware and software problems. 25% Customer Support Analyst Non ERP Responsible for Tier … more
- Monster (Leesburg, VA)
- …Onsite) As a(n) Desktop Support - I you will: Job Description: Deliver Tier 1 technical support to approximately 10,000 users, addressing issues such ... Experience: Minimum of 1 year of experience in a Tier 1 technical support role....with Network troubleshooting fundamentals. Excellent Oral communication skills. Strong customer service orientation and a proactive approach to solving… more
- Monster (Tulsa, OK)
- …day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware and software ... to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting… more
- Benefitfirst (Columbia, SC)
- …Overview: The Customer Care Specialist plays a critical role in providing exceptional customer service and technical support for our clients using the ... telephonic enrollments and guide callers through the Benefitfirst enrollment process. Technical Support : Assist clients with understanding and navigating the… more
- The Pivot Group (Grand Rapids, MI)
- …and report customer -related KPIs, and track trends to prevent recurrence Support APQP, PPAP, and change management processes to ensure product readiness Maintain ... and levels within an organization Preferred Qualifications: Experience managing OEM or Tier 1 customer relationships Training or certification in Six Sigma,… more
- Monster (Arlington, TX)
- …environments. Job Description Join a dynamic team providing essential 7x24x365 technical support in a fast-paced government contracting environment. As ... Tier 2 Deskside/System Technician IT Support ...Call-to-Action Ready to join a respected team providing unmatched technical support ? Apply now to start your… more
- Monster (Annapolis, MD)
- …incident management tool in a timely manner with accurate information. Applies technical knowledge to oversee high availability IP networks, messaging systems, and ... to Ground data communications equipment and systems. Identifies resolutions of routine technical queries from customers and Business Units. Works with Senior Team… more
- DATAPATH INC (Duluth, GA)
- …technology products. All of our solutions are backed by industry leading management tools, customer care and field support . At DataPath we are passionate about ... resolution Analyze help desk reports, identify trends, and implement process improvements Provide escalation support and guidance for Tier 1 and Tier 2 … more
- Hydrasearch (Philadelphia, PA)
- …Lead preproposal engagement, capture planning, and application input for new programs. Technical Solution Selling: Translate customer mission requirements and ... teams. Track opportunities through CRM (Salesforce preferred) and provide detailed customer and competitor intelligence. Field Representation: Attend technical … more
- Monster (Tulsa, OK)
- …and pre-production (qualification) testing including efforts for defect tracking and correction Support technical efforts for customer upgrade requests and ... coordination of engineering resources to achieve compliance with the customer technical requirements in the field of...for growth. Coordinate hand off to Operations and Field Support efforts (in/out of house). Broad based technical… more
- ATCO, Inc. (Newburyport, MA)
- …services. Our platform provides operating companies with advanced sales tools, technical training, and operational support while maintaining their ... Collaborate with experienced professionals who value craftsmanship, safety, and customer satisfaction. Gain exposure to design-build and preventative maintenance… more
- National Transportation Safety Board (Washington, DC)
- …safety studies, applied research, engineering, and statistical research to provide technical support of investigations across all modes of transportation. ... modes for the NTSB. Ensures that all research and technical support provided to the different modes...Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability… more
- Monster (Brillion, WI)
- …added resellers to ensure the prompt and continued delivery of all the organization's Tier One systems, applications, and services. Support and contribute to all ... of service level compliance. Participate in 24/7 on call support rotation. Assist in professional and technical ...protect and maintain corporate networks. In-Depth knowledge of IT Support Desk and Operations activities, including customer … more
- Dr. Oetker (Naperville, IL)
- …Development, and cross-functionally with Sourcing, Sales, Supply Chain, Customer Service, CBU/Marketing, driving continuous improvements to uphold superior ... at our Distribution Center located in Romeoville. Ingredients Manage the technical quality relationship between Wilton and manufacturing suppliers while driving… more
- Elliptic (New York, NY)
- …methodologies Our ideal candidate has: Demonstrated ownership and orchestration of highly technical , multi-threaded Tier 1 enterprise sales cycles. Experience in ... a willingness to adapt your selling strategy to win Tier 1 deals? Does the mission of helping financial...close the business as applicable. Attend and travel to customer meetings and / or events where required Use… more
- Monster (Dallas, TX)
- …staff via telephone and ServiceNow. Triage incidents and problems. Second- tier support : troubleshooting technology-related problems, from in-house software ... at the desktop level. Essential Duties and Responsibilities: Provides Tier -2 or 3 support for the service...support for the service desk. Addresses and resolves technical issues with internal clients related to computer software… more
- Monster (Orlando, FL)
- …to network management Design, engineer, and implement SD-WAN solutions that support customer requirements and critical backbone architecture Create SD-WAN ... Computer Information Systems or equivalent of a 4-year accredited degree in a technical discipline 10+ years of experience in network engineering, with a focus on… more
- Rocket Lab Corporation (Long Beach, CA)
- …and overall management of the systems engineering process, including validation of customer requirements. You will support the Vice President of Business ... business development and new opportunity capture Develop and maintain: Technical budgets for vehicle performance System requirements and verification techniques… more
- Monster (Columbus, OH)
- …certifications (eg, ASE, HVAC-R, ITIL) Experience with field service operations or customer -facing technical support Background in managing distributed or ... staff Implement and refine service procedures, policies, and quality standards Resolve customer issues and ensure top- tier service responsiveness Track key… more
- United States Fleet Forces Command (Philadelphia, PA)
- …You will provide engineering direction such as preparation, review and approval of Technical Work Documents and administrative documents in support of propulsor ... job techniques, ensuring hte quality of engineering work generated by lower grade technical staff. You will ensure that measurement process complies with all the … more
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