- iconectiv (Bridgewater, NJ)
- …and critical business applications while providing outstanding customer service to our tier 1 customer . This person must demonstrate very good technical ... of applications and iconectiv product that is deployed in customer 's data center in USA. Strong Customer ...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... accurate and clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **Must be a US… more
- Tyto Athene (Ashburn, VA)
- …to support a 24x7x365 NOC for a law enforcement customer in Ashburn, VA. The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 ... CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, including TCP/IP, routing… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... Senior Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- Ralliant (Fairport, NY)
- …using Salesforce, Teams, Outlook and Oracle from entry to delivery + Act as tier 1 phone support for inbound calls, escalating to appropriate departments + ... to evaluate problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience...**Qualifications** + Minimum 1 year of related customer service experience + Associate's degree preferred + Strong… more
- altafiber (Honolulu, HI)
- …overall monitoring and surveillance of the HT network. Responsibilities include providing tier 1 support to engineering, field operations, central office ... operations, customer operations, and switching functions through remote monitoring and...operations, and switching functions through remote monitoring and surveillance. Tier 1 support functions include switching, transport… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Manager** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... a federal IT company on a mission to make customer experience (CX) the center of every government solution....Service Desk, providing leadership, direction, and technical support to Tier I and Tier II technicians. This… more
- Hawaiian Electric (Honolulu, HI)
- …of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) This posting seeks to fill at ... for SAP and SAP related information systems to meet company and/or customer requirements, within budget and time constraints. As needed, performs second-level help… more
- CyrusOne (Allen, TX)
- …+ Act as "Smart Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and managed clients, including initial ... hardware swap, and setting up new customers. + Install customer orders, including cabinet or cage setup, office setup,...and assist in special projects as required. Perform Level 1 response on Windows servers for non-managed and managed… more
- Renesas (Austin, TX)
- …Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic advantage through technology ... models to provide critical, decision-making guidance to both product development and customer engagements. + Customer Engagement: Win customers' trust by… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- Tyto Athene (San Diego, CA)
- …Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and ... is searching for a **Systems Analyst** to serve as a resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San… more
- Ralliant (Albany, NY)
- …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... renewal support, and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth . Exceed assigned… more
- CommScope, Inc. (MD)
- …Washington DC territory. The role involves virtual work with up to 50% travel, focusing mainly on Tier 1 MSO and Tier 1 Telco companies. **How You'll ... Help Us Connect the World** + Prioritizing sales and customer relationships to meet assigned financial objectives while achieving product sales/solutions goals. +… more
- Cupertino Electric (San Jose, CA)
- …certified payroll and various required labor compliance documents submitted by lower tier subcontractors as necessary. + Confirm the prevailing wage as set by ... paid for the specific project. + Communicate with lower tier subcontractors as needed to resolve CPR delinquency or...laws and best practices. + Provide high level of customer service and ensure positive internal and external … more
- Vaco (Houston, TX)
- …us into the future and explore the career of a lifetime. + Ranked the # 1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: ... STAR **vacations** (we call it "Vatopia") for meeting top tier performance goals. + **World class training** where Vacotians...conflict situations effectively, with a minimum of noise. + Customer Focus: Builds strong customer relationships and… more
- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You will play a critical role in leading in-depth analyses… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... of networking fundamentals (TCP/IP, DNS, DHCP, VPN). + Excellent communication and customer service skills. + Ability to work independently and collaboratively in a… more
- Vaco (Los Angeles, CA)
- …us into the future and explore the career of a lifetime. + Ranked the # 1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: ... STAR **vacations** (we call it "Vatopia") for meeting top tier performance goals. + **World class training** where Vacotians...conflict situations effectively, with a minimum of noise. + Customer Focus: builds strong customer relationships and… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... **Incident Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. **Responsibilities:** + Supporting the restoration of network… more
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