- Merck & Co. (Durham, NC)
- …priorities, schedule & execution for routine and non-routine work Communication Actively lead Tier 1 Process (team daily huddle) and participate in Tier ... and Maintenance and Material Storage Facility (MMSF). At times, support may extend to the Durham-Teknika site when requested....potential for infrequent off shift work as needed to support business results.- This position is expected to work… more
- Koniag Government Services (Boulder, CO)
- sTAP/uTAP Tier 1 Support Professional Boulder, CO, USA Req #196 Wednesday, April 23, 2025 **Koniag Data Solutions,** a Koniag Government Services company, is ... seeking a sTAP/uTAP Tier 1 Support Professional with a Secret security clearance to support **KDS** and our government customer in Boulder, CO. We offer… more
- Insight Global (Alexandria, VA)
- Job Description Insight Global is hiring a Tier 1 IT Support Specialist to work for one of our engineering consulting firms. This person will be responsible ... for providing front-line technical support to end-users. This role involves troubleshooting hardware and...problem resolution, and escalating more complex problems to higher-level support teams when necessary. We are a company committed… more
- ManpowerGroup (Milwaukee, WI)
- …500 RPO client, a leader in the Financial Software Industry! The HR Advisor will provide Tier 1 HR Generalist support to our RPO client employees across ... North America. These opportunities are long-term/no end date W-2 Contract positions that will work 100% remote from your home office. (We have a strong preference of this employee working on the West Coast/Midwest as the employee will be required to work 8-5… more
- CUNY (New York, NY)
- …responsibility" The IT Support Assistant, a Help Desk Associate, is a part-time, Tier 1 support role at the Baruch Service Desk. Reporting directly ... evenings, with the Help Desk closing at 8 pm Key Responsibilities: ** Tier 1 Support & Troubleshooting:** - Provide initial troubleshooting and resolution… more
- Dealer e Process (Lisle, IL)
- Support - Tier 1 Schedule: Ability to work a flexible schedule, including Saturdays and holidays. Min. Experience: Entry Level Flexible work options The ... Support - Tier 1 role utilizes knowledge over a broad skill set to meet and exceed the daily challenges. Responsibilities include completing daily tickets and… more
- Robert Half Technology (Puyallup, WA)
- …Directory, Computer Hardware, TCP/IP, DHCP DNS, VPN Technologies, Microsoft Office 365, Wi-Fi, and Tier 1 Support to ensure efficient operation of the help ... Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the...1 job duties and processes to provide effective support . * Utilize knowledge of O365, Windows 10/11, TCP/IP,… more
- Leidos (Lorton, VA)
- …new EHD, in support of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive, IT enterprise ... an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support Services (MSS) team. MSS is a shared service, internal investment… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...to remote sites. The Technician will provide daily operational support as a member of a 24/7 operations center… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... Tier 1 Help Desk Analyst Arlington,... Tier 1 Help Desk Analyst Arlington, VA . Information... Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA… more
- Dobson Fiber (Oklahoma City, OK)
- …1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work with and train Tier 1 Support Techs in advancing troubleshooting skills and ... The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet… more
- Koniag Government Services (Boulder, CO)
- …Duties may include, but are not limited to:** + Resolve escalated technical issues from Tier 1 support + Perform advanced system troubleshooting + Manage and ... manage backup solutions + Provide after-hours support as needed + Mentor Tier 1 support staff + Manage system access and permissions + Coordinate with… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1 ) Reporting to: Senior Manager of Client Support Location: Remote, with preference in those in PDT time zone ... Opportunity: The Client Support Specialist is the first line of client telephone technical support , providing world-class service to our client base. With a… more
- Fusus (Peachtree Corners, GA)
- …schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Document all… more
- Devereux Advanced Behavioral Health (Villanova, PA)
- …gain experience with hardware and software troubleshooting, enterprise-grade remote and on-site support plus exposure to a large variety of technology and IT ... systems. **Being an Information Systems Support at Devereux has its Advantages** You will provide...in special IT projects and requests The Information Systems Support position provides technical services and support … more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active… more
- Insight Global (Cincinnati, OH)
- …when appropriate. In addition, this role will also assist with escalations from users and/or the Tier 1 and 2 support teams. Due to this role being the ... in the service desk ticketing system. Serve as an escalation point for tier 1 /2 support and end users Escalate unresolved issues to higher- tier… more
- Robert Half Technology (Nashville, TN)
- …a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst, you will be the first point of contact for ... support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory.… more
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