- Waystar (Atlanta, GA)
- …quality and timely resolution for queues dedicated to risk monitoring, disputes management, handling Tier 2 customer support payment cases, and enforcing ... AML & Risk Management * Recurring hardware orders * Tier 2 Patient Payment Escalation Cases The...and request staffing levels that cover the volume of support needs as well as the fulfillment of service… more
- Chenega Corporation (Fort Belvoir, VA)
- … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- HCA Healthcare (Nashville, TN)
- …integration strategies to support the Sarah Cannon Radiation Oncology service line. + Provide tier 2 customer support to the end users. + Ability ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Envita Medical Center (Scottsdale, AZ)
- …holidays Position Overview: We are seeking a highly skilled and customer -focused IT Support Specialist - Tier 2 to provide advanced technical support ... Job Title: IT Support Specialist - Tier 2...Job Title: IT Support Specialist - Tier 2 Compensation: Dependent on Experience...to customer service. Key Responsibilities: + Deliver Tier 1 and Tier 2 … more
- William C Brown Inc (Springfield, VA)
- …support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support )...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer . We are looking for team… more
- University of Florida (Gainesville, FL)
- IT Infrastructure Technician, Tier 2 Network Support Apply now ... community. As part of ICT, you will join the Tier 2 Network Support team,...Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics;… more
- TP-Link North America, Inc. (Irvine, CA)
- TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2 . TP-Link is a leading provider of consumer Wi-Fi networking products. ... our North American customer base. The Level 2 Business Network Support Engineer will serve...Email support and updated ticket queues. Additionally, Tier 2 Business Network Support … more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... in a call center environment, you will work to support commercial and residential customers with their accounts. Your...by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
- Koniag Government Services (Washington, DC)
- Tier 2 Network Administrator Washington, DC,...seeking a Tier 1 Network Administrator to support **ATS** and our government customer in ... three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues escalated from… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the ... network configurations and device set up Respond to inbound Customer support requests through email and telephone...support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document… more
- Koniag Government Services (Boulder, CO)
- …and more. Koniag Data Solutions (KDS) is seeking an experienced Tier 2 System Administrator to provide advanced technical support and system maintenance for ... Tier 2 System Administrator Boulder, CO,... Tier 2 System Administrator Boulder, CO, USA Req #201... System Administrator with a Secret security clearance to support **KDS** and our government customer in… more
- GCyber (Arlington, VA)
- …Lead CAB Manager for Tech Control to support a high profile DISA customer . As a Tier 2 Lead CAB Manager for Tech Control, you will manage day-to-day ... ensuring effective issue resolution, and maintaining high levels of customer satisfaction. As a Tier 2... by responding to, documenting, tracking, resolving, and managing customer issues, question, and requests. + HDI Support… more
- AIG (Jeffersonville, IN)
- …level of service for both internal and external customers. As a contributor at AIG, the Tier 2 Ops Specialist are who our clients rely on to find an expedited ... Required: + Minimum of one year of work experience in a customer service support capacity; preferable in a service center environment. + Required high school… more
- AO Smith (Johnson City, TN)
- Water Heater Tech Support Tier 2 Date: Apr 10, 2025 Location: Johnson City, TN, US, 37602 Company: A. O. Smith Corporation Company / Location Information AO ... Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE + Receive and handle... parts orders into JDE + Receive and handle customer requests and complaints via phone, fax or computer.… more
- Robert Half Technology (Charlotte, NC)
- Description Title: IT Support Specialist (Help Desk | Tier 1 & 2 ) Overview: We're seeking an IT Support Specialist to provide day-to-day support for ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: May 1, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... is provided. The ability to provide top quality technical support is greater due to the product's capacity, the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Apr 8, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company ... is provided. The liability to provide top quality technical support is greater due to the product's capacity, the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
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