• Tyto Athene (Annapolis Junction, MD)
    **Description** Tyto Athene is searching for a ** Tier 3 Unified Communications/Audio Visual Engineer** to provide expert-level engineering, troubleshooting, and ... Communications (UC) and Audio Visual Multi-Media (AVMM) systems. The Tier 3 Engineer will serve as a...and OCONUS environments. **Responsibilities:** + Serve as the highest escalation point for troubleshooting and problem resolution of UC/AVMM… more
    DirectEmployers Association (09/09/25)
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  • Wheeler Machinery (Salt Lake City, UT)
    …within the Technical Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to ensure minimal ... City, UT Job Type Full-time Description The IT Support Specialist III is entrusted with the vital task of...computer science, information technology, or other related discipline. + 3 -5 years of experience in tier III… more
    DirectEmployers Association (08/27/25)
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  • Dentons US LLP (Atlanta, GA)
    …implementation projects from initiation to completion. + Installation of a middle tier application layer when required. + Provide third line applications support and ... monthly patching, change and inventory requests, health checks and escalation and outage protocols + Monitor system performance, identify...end user issues and service desk tickets where Level 3 support is required + Participate in outage calls… more
    DirectEmployers Association (09/20/25)
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  • Tier 3 Support Specialist

    Insight Global (Braintree, MA)
    …healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or services forwarded ... support, or assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding eg Meraki, Cisco, Aerohive, Ruckus,… more
    Insight Global (09/09/25)
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  • IVT Research Escalation Specialist

    Percepta (Melbourne, FL)
    …of being part of a unique culture **What You'll Be Doing** The CRC IVT Escalation Specialist is the single point of contact for Escalated Cases and Customers ... include but is not limited to cases involving Sync 3 , Navigation, Sync 4 and Over the Air. The...satisfaction tools to resolve customer concerns. The CRC IVT Escalation Specialist is the lead contact and… more
    Percepta (10/25/25)
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  • Tier 1.0 Helpdesk Specialist

    Cayuse Holdings (Pendleton, OR)
    **Overview** ** Tier 1.0 Helpdesk Specialist - NIGHT SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier -1.0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more
    Cayuse Holdings (08/08/25)
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  • Tier 3 Engineer

    Proven IT (Tinley Park, IL)
    Tier 3 Engineer Tinley Park, IL... Tier III support to the Proven IT Tier II Engineers, serving as an escalation ... (http://maps.google.com/maps?q=8101+183rd+St+Tinley+Park+IL+USA+60487-6295) * IT Apply Job Type Full-time Description The Tier III Engineer is responsible for server, network, application,… more
    Proven IT (08/20/25)
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  • Tier 3 Level Systems Administration…

    Koniag Government Services (San Antonio, TX)
    **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services to support KDS and our ... medical clinics, and dental clinics. + Serves as a top- tier specialist responsible for designing, implementing, and...for the most complex system issues, serving as the escalation point for Tier 1 and … more
    Koniag Government Services (10/24/25)
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  • SEBH Intervention Specialist

    Cedar Rapids Community School District (Cedar Rapids, IA)
    …and social-emotional interventions. The SEBH Intervention Specialist works directly with the Tier 3 team to model, coach, and build staff capacity in ... SEBH Intervention Specialist JobID: 14933 + Position Type: Specialist...to achieve mastery of identified essential skills. + Leading Tier 3 systems meetings and individual student… more
    Cedar Rapids Community School District (10/25/25)
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  • Tech Support Specialist II - 2nd Shift

    7-Eleven (Enon, OH)
    …troubleshoot software updates, system patches, and hardware replacements. + Collaborate with Tier 3 and specialized resolver groups to escalate high-priority or ... 45323, United States Location Enon, Ohio Job Summary The Tier 2 Technical Support Specialist provides advanced...efficiency. Key Duties and Responsibilities + Serve as the escalation point for Tier 1 support, handling… more
    7-Eleven (10/24/25)
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  • Elementary District SEBH Intervention…

    Cedar Rapids Community School District (Cedar Rapids, IA)
    …and social-emotional interventions across all schools. This role focuses on strengthening Tier 3 Multi-Tiered Systems of Support (MTSS), improving Behavior ... Elementary District SEBH Intervention Specialist JobID: 14868 + Position Type: Specialist...Systems Support + Guide the development and implementation of Tier 3 SEBH systems across all district… more
    Cedar Rapids Community School District (10/07/25)
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  • Customer Support Operations Specialist

    US Tech Solutions (San Diego, CA)
    …safety compliance, and escalation resolution. **Responsibilities:** + Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time ... enhance customer safety and experience, collaborating closely with cross-functional teams including Tier 3 support, product, analytics, and content teams. You… more
    US Tech Solutions (09/03/25)
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  • Desktop Support Specialist

    Cushman & Wakefield (Tampa, FL)
    …and resolved in a timely manner. + Ensure incident ticket quality standards are met to facilitate escalation to Tier 3 and can be used for queries by end ... **Job Title** Desktop Support Specialist **Job Description Summary** POSITION PURPOSE Resolve incidents...and clear resolution documentation within the incident ticket. + Escalation of incidents to 3rd line support per guidelines… more
    Cushman & Wakefield (09/24/25)
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  • Service Desk Specialist II

    Excentium (San Antonio, TX)
    …Army Medical Center (BAMC) San Antonio Tx. MINIMUM CLEARANCE LEVEL : Secret or Tier 3 (T3) CITIZENSHIP: US Citizenship LOCATION: Brooke Army Medical Center ... Service Desk Specialist II Summary Title:Service Desk Specialist ...relationships through deep problem understanding, ensuring timely resolution or escalation , communicating promptly on progress, and handling customer issues… more
    Excentium (09/12/25)
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  • Senior Specialist , Provider Engagement…

    Molina Healthcare (Worcester, MA)
    …with healthcare professionals and maintains compliance with policies. **Job Duties** * Ensures assigned Tier 2 & Tier 3 providers have a Provider Engagement ... **Job Description** **Job Summary** The Sr Specialist , Provider Engagement role implements Health Plan provider...effective provider engagement activities. Ensures the core set of Tier 2 providers in the Health Plan have engagement… more
    Molina Healthcare (10/18/25)
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  • Behavioral Health Specialist Float Pool CCO…

    Banner Health (Mesa, AZ)
    …Center is a level 1 trauma designated facility. As a Behavioral Health Specialist you will focus on safety checks, assisting in ADL's, Milieu management, falls ... position is for a Full-Time Day Shift **Behavioral Health Specialist ** opening! The hours will be from 6:00am -...The hours will be from 6:00am - 6:30pm for 3 shifts per week which will include weekends and… more
    Banner Health (08/21/25)
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  • IIT Support Specialist

    HCA Healthcare (Richardson, TX)
    …tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience that ... the primary technology service provider for the campus (with escalation support from Main Campus) via email, telephone, and...well-being + 401(k) Plan with a 100% match on 3 % to 9% of pay (based on years of… more
    HCA Healthcare (09/19/25)
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  • Service Desk Specialist (M-F 0700-1600)

    General Dynamics Information Technology (Arlington, VA)
    …people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. + ... technical generalist that resolves incidents and requests independent of further escalation to dedicated technology SMEs. + Independently provides advanced level… more
    General Dynamics Information Technology (10/26/25)
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  • Specialist III, Technical Support

    Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
    Hiring Company: Delicatessen Services Co., LLC Overview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, ... demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment. Job Description:… more
    Boar's Head Brand/Frank Brunckhorst Co., LLC (10/08/25)
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  • IT Services Support Specialist

    TekSynap (Arlington, VA)
    **Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist ** toprovideTier 1/2 helpdesk support to JPO end users, resolving issues, ... onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. +...+ Associate's degree (Bachelor'spreferred) in IT or related. + 3 + years helpdesk or IT service support experience. +… more
    TekSynap (10/02/25)
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