- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level service and … more
- General Dynamics Information Technology (Springfield, VA)
- …**Experience:** 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 ... handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control of, and take direction… more
- Robert Half Technology (Nashville, TN)
- …+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical ... currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support ...Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support … more
- Robert Half Technology (Nashville, TN)
- …Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst , you ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role. + Strong knowledge of… more
- Chenega Corporation (Arlington, VA)
- …IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret ... Tier 1 Help Desk Analyst Arlington, VA ....the business activity of the organization's end user(s). + Provides tier 1 support to end users for either… more
- Robert Half Technology (Nashville, TN)
- …become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst , you will be… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology...to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'… more
- CACI International (Springfield, VA)
- CSOS Analyst - Tier III Job Category: Information...Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper ... NGA mission. In this role, we're seeking a **CSOS Analyst - Tier III** located in **Springfield,...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs ... Border Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...(KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months)… more
- DXC Technology (Baton Rouge, LA)
- **Job Description:** **Job Description:** The Tier 3 Cyber Security Analyst /Incident Response position is a part of the Cyber Defense Center team. The CDC ... response, and reporting. + Mentor and assist in training Tier 1 and 2 analysts to aid...skills to interact with clients, team members, management, and support personnel + Good analytical and problem-solving skills +… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- RKON (Chicago, IL)
- About us: RKON is an ISO 27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the mergers and ... deliver to our customers. About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) - Assurance and… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst . TAD PGS, INC. Specializes in… more
- TEKsystems (Wilsonville, OR)
- …directly with end users both in person and on the phone and zoom o HDI Support Center Analyst or Desktop Support Technician certifications a plus o ITIL ... and troubleshoot issues or fulfill requests o Monitor inbound support channels, (ticket queues, Slack support channels,...Monitor inbound support channels, (ticket queues, Slack support channels, etc) and provide timely IT customer … more
- Insight Global (Batesville, MS)
- Job Description Insight Global is seeking an Infrastructure Site Support Analyst for one of our largest clients out of their Batesville MS facility. This ... . Skills and Requirements 5-10 years of professional experience in a support or service role, actively interacting with customers on a regular basis.… more
- State of Massachusetts (Chelsea, MA)
- …primary role of the Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide ... and effective problem diagnosis, determination and resolution. . Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service Level… more
- Comerica (Farmington Hills, MI)
- …response process. The Tier 3 SOC Analyst serves as an escalation point for Tier 1 and Tier 2 Analysts within the SOC and provides advanced analytical ... Security Operations Center (SOC) Tier 3 Analyst The Security Operations...capabilities. * Performs sampled reviews of investigated incidents by Tier 1/ Tier 2 Analysts to… more
- State of Massachusetts (Worcester, MA)
- …or work management system for all tier 2 tickets. * Perform all tier 2 level triage and support as detailed in the Knowledge Base documentation. ... *Position Summary* MassDOT is looking for a Service Delivery Analyst II to join the IT team. As a...need for discipline. * Minimum of 3-5 years of Tier 2 PC/Computer support . *… more
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