- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... 1 year of experience in a Workforce Management role as a RTA or Analyst ....Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- VetsEZ (FL)
- VetsEZ is seeking a Workforce Management ( WFM ) Analyst to support a Department of Veterans Affairs (VA) contact center project. The ideal candidate will ... allocation. + Analyze trends and recommend improvements to optimize workforce efficiency. + Use WFM tools (eg,...improvements to optimize workforce efficiency. + Use WFM tools (eg, NICE, Verint, Genesys, Calabrio) for forecasting,… more
- Entergy (West Monroe, LA)
- …**Legal Entity:** Entergy Services, LLC **Job Summary / Purpose:** A detail-oriented and proactive Workforce Management ( WFM ) Analyst to join our team. ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite… more
- American Electric Power (Columbus, OH)
- …an integral part of our Customer Operations team. + Primary point of contact for all workforce management ( WFM ) policies + Responsible for upkeep in WFM ... depth understanding of core Contact Center concepts such as intraday floor management , WFM concepts and quality assurance methodologies + Ability to work and… more
- Amazon (Dallas, TX)
- Description The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst . MHLS is an employee facing group that provides customer service ... Analysts support the MHLS team by providing a workforce management system needed to maintain a...major new innovations to join us as a Senior Workforce Analyst . The ideal candidate will possess… more
- Mayo Clinic (Rochester, MN)
- …The role involves managing OIC and Boomi integration development activities for the Workforce Management ( WFM ) Integrations Team. The incumbent will provide ... Responsibilities also include assisting the Unit Manager with personnel management as needed, managing projects that necessitate significant inter-organizational and… more
- Entergy (Little Rock, AR)
- **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our team. This role focuses on optimizing contact center… more
- Sherwin-Williams (Cleveland, OH)
- The North America (NOAM) Workforce Management Forecasting & Data Insights Senior Analyst is a highly motivated and analytical professional responsible for ... integrating data insights and scheduling expertise to optimize workforce management processes. This role combines analytical skills with scheduling and… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with ... Experience with HR processes and systems - 1-3 years of WFM Management experience Preferred Qualifications - Experience with process improvement and stakeholder… more
- First National Bank of Omaha (Omaha, NE)
- …of the Job:** The Workforce Management Analyst administers the Workforce Management ( WFM ) system for FNBO Customer Care. This position maintains ... per week **About This Role:** **Responsibilities** + Administers the Workforce Management system for the call center...information changes by maintaining the agent database within the WFM system + Conducts daily meetings with call center… more
- Mount Sinai Health System (New York, NY)
- …accuracy of data 2. Serves as Workforce Subject Matter Expert for junior analyst 3. Prepares monthly reports for management team 4. Assist with the forecast ... **Job Description** The Workforce Analyst will analyze historical and...experience and education science, etc.). + 2+ years of Workforce Management experience in a large high… more
- CNO Financial Group (Carmel, IN)
- …and location. This position is bonus eligible. CNO Financial Group is hiring a ** Workforce Management Analyst ** to perform complex data analysis to determine ... PowerBI to provide information to numerous internal and external customers. **As a Workforce Management Analyst , your responsibilities will include:** +… more
- Point32Health (Canton, MA)
- …between urgent and important tasks in a fast-paced environment. + Experience with Verint Workforce Management tool or other WFM technologies. + Strong ... to our members, partners, colleagues and communities. **Job Summary** The Sr Analyst Workforce Planning Capacity tackles complex business challenges by analyzing… more
- Amazon (Tempe, AZ)
- …solutions to help our partners better serve their customers. We are looking for a Workforce Management ( WFM ) System Administrator to maintain our WFM ... Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management ) - Ability… more
- Wabtec Corporation (Pittsburgh, PA)
- …segments. + Knowledge or experience with Workday Timekeeping, ADP, OneSource Virtual, and UKG Workforce Management ( WFM ). + Knowledge of HR processes and ... us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of HR eco-system… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …SOC assessments per CUECs. HR Technologies include at least Oracle HCM Cloud, UKG Pro WFM and ADP Workforce Now. Essential Functions: + Act as primary point of ... Description: Reporting to the Sr. Director, HR Operations, the HR Operations Analyst will be responsible HR compliance and audit activities for HR Technologies. The … more
- The Hartford (Hartford, CT)
- …TM1. The Consultant will partner with multiple teams including Claims Finance, Workforce Management , Segment FP&A, Actuarial, Performance and Analytics, TM1 ... and support strategic outcomes. In this role, the Data Analyst /Technical Consultant will be a key member of the...vision for the organization. + Partner with TM1 and WFM team to learn best practices and continual learning… more
- Lowe's (Mooresville, NC)
- …The primary purpose of this role is to support the day-to-day operations of Lowe's Workforce Management ( WFM ) programs. This position not only leads projects ... of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions + Conducts… more
- US Bank (St. Paul, MN)
- …for business case development, and internal consulting for all levels of management . Monthly capacity reviews with the business lines are conducted, along with ... years of related experience **Preferred Skills/Experience** - Advanced knowledge of forecasting, WFM practices, capacity planning - Ability to conduct an analysis of… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management . ... UKG Ready. The Product Marketing Manager will understand the global HCM & WFM markets, including the small and mid-size business landscape. You'll work closely with… more
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