• Sr. Product Support Engineer (Contact…

    Concentrix (Columbus, OH)
    …is required, along with experience supporting at least one CCaaS such as Amazon Connect, Genesys Cloud CX, Google CCAI, or NICE CXone. The position will be part ... Job Title: Sr. Product Support Engineer (Contact Center Experience, Cloud Systems)...UAT.Familiar with at least 1 top CCaaS solution, preferably:.Amazon Connect. Genesys Cloud CX.Google CCAI + NICE CXone… more
    Concentrix (04/30/25)
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  • Senior Customer Experience Technical Services…

    NTT America, Inc. (VA)
    …- Workforce Management (WFM); Interactions; Speech; DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - ... **Key Responsibilities:** + Interacts with clients on site and remote to meet more complex requirements of a solution....Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. + … more
    NTT America, Inc. (04/29/25)
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  • Principal Customer Experience Technical Services…

    NTT America, Inc. (CO)
    …- *AQM + Authentication + Security + SSL. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre ... **Key Responsibilities:** + Interacts with clients on site and remote to meet more highly complex requirements of a...Administration; Genesys Cloud CX - Reporting and Analytics. + … more
    NTT America, Inc. (04/25/25)
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  • Delivery Consultant - Communications Apps, Data…

    Amazon (Arlington, VA)
    …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the...1+ days in a week. This is not a remote position. You are expected to be in the… more
    Amazon (02/21/25)
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  • Manager, Software Development & Engineering

    Charles Schwab (Phoenix, AZ)
    …and troubleshooting within call recording applications, including Verint, NIM, and Cybertech; Genesys Cloud Application; Using and creating queries in Splunk for ... status quo" and transform the finance industry together. **Duties** : Develop, Engineer , and Support of large-scale, complex On-Premises/ Cloud based Contact… more
    Charles Schwab (04/19/25)
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