- Premera Blue Cross (Mountlake Terrace, WA)
- …of the ** Genesys ** platform. Utilizing their comprehensive understanding of the Genesys technology stack and roadmap, the Engineer will mitigate risks ... division. **_What you'll do:_** + Design, configure, and implement solutions within the Genesys Cloud platform to support business requirements. + Develop custom… more
- General Dynamics Information Technology (Fairfax, VA)
- …experience **Job Description:** Seize your opportunity to make a personal impact as a Genesys Cloud Architect Subject Matter Expert (SME) supporting the ... career. GDIT is seeking a highly skilled and detail-oriented Genesys Cloud Architect SME to...growth opportunities including paid education and certifications. + Cutting-edge technology you can learn from + Rest and recharge… more
- Concentrix (Little Rock, AR)
- …+ Develop and deliver technical presentations + Build and configure demo scenarios in Genesys Cloud Admin and Architect including ACD, IVR, outbound dialers, ... company that reimagines everything CX through strategy, talent, and technology . We combine human-centered design, powerful data, and strong...+ Genesys Certified Subject Matter Expert - Genesys Cloud CX Architect +… more
- Capgemini (New York, NY)
- …Design, develop, and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect . + Build and maintain ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Proven hands-on experience with Genesys Cloud CX Architect . +… more
- Capgemini (New York, NY)
- …and implement Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect . + Develop and integrate third-party ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Strong hands-on experience with Genesys Cloud CX Architect . +… more
- Cognizant (Bridgewater, NJ)
- …Design and build voice and non-voice applications (SMS, Email, Chat, Voice Bot) using Genesys Cloud CX Architect Bot Flows. . Deliver speech-based interfaces ... will be a valued member of the Customer Experience Technology team and work collaboratively with product managers, architects,...Hands-on experience with voice and non-voice application development using Genesys Cloud CX Architect Bot… more
- Humana (Helena, MT)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud ... a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper… more
- MetLife (Cary, NC)
- … Genesys Cloud Monitoring, Nexthink, etc. * Configure and optimize Genesys Architect workflows, queues, and routing strategies. * Troubleshoot and resolve ... will be responsible for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for… more
- Robert Half Technology (Des Moines, IA)
- …Service Cloud , Voice, and Omnichannel Why You Should Apply Are you ready to architect the future of cloud -based contact centers? This is your chance to own ... center engineering. * Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon… more
- Amazon (Dallas, TX)
- …or equivalent work experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Amazon (Dallas, TX)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- American Express (Phoenix, AZ)
- …you make an impact in this role? We are seeking a Senior Data Architect (Data Virtualization & CCaaS) to design and deliver scalable, secure, and future-ready data ... will have hands-on experience in building hybrid on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center… more
- ISC2 (Pierre, SD)
- …and advancing ISC2's enterprise infrastructure environment. This leader will architect , implement, and optimize systems that support a global organization, ... team. This position requires close partnership with business leaders to align technology with organizational strategy and ensure systems meet the demands of a… more
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