- Deloitte (Omaha, NE)
- … who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability to ... to relocate to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience + Strong communication, influence,… more
- Insight Global (Phoenix, AZ)
- …Contact Center Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ensure ... Job Description We are looking for an experienced Senior IT Systems Analyst with deep expertise in...similar role in Contact Center operations. Strong knowledge of Genesys Cloud Platform and Dynamics 365. Experience… more
- Cognizant (Minneapolis, MN)
- **About the role:** We are seeking a Sr . Technology Architect with 15 to 19 years of experience specializing in Google CCAI and Medicare & Medicaid Claims. The ... role involves designing and implementing technology solutions in a hybrid work model. The candidate...this role, you will:** + Design and implement scalable technology solutions that align with business objectives and regulatory… more
- Cardinal Health (Harrisburg, PA)
- …related field, or equivalent work experience, preferred + Experience with call center technology ( Genesys Cloud CX Preferred) + Hands-on experience working ... business leaders and project teams to identify business needs and deliver Information Technology solutions. The Senior Consultant defines project scopes in order… more
- Amazon (Arlington, VA)
- …or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Sprinklr (IL)
- …solutions for marketing technology and social media management + Expertise in cloud contact center ecosystems ( Genesys , Amazon Connect, NICE, Five9) and/or ... Description** **Central or MST time zone preferred** Sprinklr is looking for a Senior Solutions Consultant who will partner with our sales organization to help drive… more
- Sprinklr (AZ)
- …improvements. **Qualifications:** **Required:** + 5+years of experience in telecommunications, cloud communications, or contact center technology . + Proven ... consulting). + Strong communication skills with ability to engage directly with senior -level stakeholders and enterprise clients. + Travel to customer sites may be… more
- Sprinklr (MA)
- …+ Experience with at least one major service platform (eg, Salesforce Service Cloud , NICE, Genesys , Zendesk). + Proven experience leading multi-year service ... partnership. You would lead transformation-not just platform rollout-by aligning Sprinklr's technology to the customer's support operating model, cost structure, and… more
- Fiserv (Alpharetta, GA)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Cloud Data Engineer **What does a successful Senior Cloud ... organization. + Undertake conversion projects from in-house applications to cloud native technology applications for Contact Service... native technology applications for Contact Service Technology . + You will work with senior … more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- Travelers Insurance Company (Hartford, CT)
- …and Emerging Technology leadership team, you will interface directly with senior technology leaders to transform our current business and technology ... best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you...Experience with Contact Center as a Service (CCaaS) platforms. Genesys Call Center Products (on-prem & cloud )… more
- Walgreens (Deerfield, IL)
- …information is available at www.walgreensbootsalliance.com. **Job ID:** 1604358BR **Title:** Senior Cyber Security Engineer II (Customer Engagement Technology ) ... **Job Description:** **Job Summary** Protect Customer Engagement Technology (CET) organization's systems, networks, and data from...that include but not limited to Contact Center Platforms, Genesys , IVRs, Chat VA, 2 Way SMS, CPM, Salesforce… more
- Travelers Insurance Company (Hartford, CT)
- …for Salesforce within the Enterprise Architecture organization, you will collaborate with senior Technology and Business leaders and apply your knowledge of ... Sale and Service business capabilities + Works with the Senior leadership within Technology and Business to...Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user… more
- Astellas Pharma (Northbrook, IL)
- …regulated and GxP environments. + Collaborate with information security, digital workplace, cloud , and business technology teams to deliver secure, integrated, ... certifications ( Genesys , NICE, Cisco, etc.) + Zero Trust or cloud architecture certifications (eg, AWS, Azure, CISSP) **Working Environment:** At Astellas we… more
- Capgemini (New York, NY)
- …underpinned by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini Invent, you will support ... In this role you will play a key role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise… more
- Bandwidth (Raleigh, NC)
- …NC Apply Who We Are: Bandwidth (NASDAQ: BAND) is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice ... $748 million, a 25 percent year-over-year increase. Our solutions and our Communications Cloud , covering 65+ countries and over 90 percent of global GDP, are trusted… more
- Bandwidth (Raleigh, NC)
- …CCaaS, and UCaaS platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect & Direct Routing), ... the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium… more
- J&J Family of Companies (Cincinnati, OH)
- …execute technical support functions including service applications in SAP, Salesforce.com, Genesys Cloud , Microsoft Dynamics, Amazon S3, Beyond Trust and ... MedTech Surgery** Fueled by innovation at the intersection of biology and technology , we're developing the next generation of smarter, less invasive, more… more
- Capgemini (New York, NY)
- …by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. **YOUR ROLE** As a Managing Consultant in the ... channel strategy, interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and deflection… more