- Carnival Cruise Line (Seattle, WA)
- …inviting guests to savor the journey. We're looking for an amazing Workforce Management Forecasting and Scheduling Analyst to fill this role. This is ... what Holland America Line is looking for in its Workforce Management Forecasting and Scheduling Analyst . Is this you? **Responsibilities** + Prepare… more
- USAA (Chesapeake, VA)
- …a part of what makes us so special! **The Opportunity** As a dedicated ** Forecasting Analyst I (Mid-Level)** , you will define problems, collects data, applies ... military service or a military spouse/domestic partner + Experience applying workforce management methodologies within a financial services contact center.… more
- MSC Industrial Supply Co. (Atlanta, GA)
- …This role responsible for the contact center workforce management and reporting activities including forecasting , scheduling, administration, historical, ... Work Location :United States : Georgia : Atlanta BRIEF POSITION SUMMARY: The Forecasting & Reporting Analyst drives processes that improve the efficiency and… more
- US Bank (Fargo, ND)
- …Highlights_** + Responsible for managing, monitoring, and coordinating fraud loss forecasting and planning for card, deposit, and loan products. + Assembles ... + Strong written and verbal presentation experience to upper management and executive levels. + Knowledge of industry KPI's...events and root cause to inform loss projections and forecasting fraud loss trends. **_**This role is not eligible… more
- UGI Corporation (NC)
- CES Workforce Management Analyst Location: NC, US Company: AmeriGas Propane, Inc. Remote Options: When you work for AmeriGas, you become a part of something ... achieving service level goals and optimizing resources. The WFM analyst utilizes volume reports to build short- and long-range...meets high standards of quality and data integrity. + Workforce Management of Contact Center Activities -… more
- Rapid Response (Henderson, NV)
- Workforce Management Analyst (On Site) Department: Business Operations Location: Henderson, NV START YOUR APPLICATION ... trained specialists are the 24/7 backbone for thousands of alarm companies across the country. Workforce Management Analyst Role Summary The Workforce … more
- Paylocity (Schaumburg, IL)
- …the way others see Paylocity. Launch your career with us! Position Overview The Workforce Management Analyst administers the Workforce Management ... planning support within all of operations including scheduling, real-time management , and forecasting . The role analyzes and...+ 3 years of contact center experience analytics or workforce management . + Experience with standard WFM… more
- Leidos (Indianapolis, IN)
- **Description** Our Leidos team is looking for a Workforce Management Analyst to support the US Department of Housing and Urban Development (HUD), Office of ... from 11:30 am - 8:00 pm ET **As a Workforce Management Analyst , you will:**...ability to maintain them + Knowledge of Call Center management best practices + Strong Forecasting ability… more
- Cedar Fair (Buena Park, CA)
- …thinker who thrives in fun and fast-paced environments to their Seasonal Team! As a workforce management analyst , you will serve as a key contributor by ... will be based on experience** The Knott's Berry Farm Workforce Management team is seeking to add...and future projections to help guide staffing plans and forecasting + Perform labor analyses for various park operations,… more
- The Coca-Cola Company (Atlanta, GA)
- The Consultant, Sr. Workforce Analyst provides contact volume forecasting , headcount planning, and project support for the Customer Contact Center. The Sr ... Workforce Analyst supports the WFM team as...to align workforce staffing strategies + Maintain Workforce Management system (Genesys) with accurate call… more
- CVS Health (Providence, RI)
- …around labor budgets, labor forecasting and well as other Enterprise Workforce Management initiatives, and will also leverage technical skills (SQL, Excel, ... more personal, convenient and affordable. Position Summary The Senior Analyst , Budgeting & Analytics will serve as a strategic...will serve as a strategic partner for the Enterprise Workforce Management team and operational leaders. The… more
- Spectrum (Greensboro, NC)
- …field or equivalent experience Required Related Work Experience and Number of Years + Workforce management scheduling and forecasting software - 2 + + ... skilling, maintain staffing line adherence, and coordination of decentralized Workforce Management resources for outsourcer and Charter's...open until resolution is obtained. + Work with the Forecasting and Staffing Analyst to assess and… more
- Hilton (Mclean, VA)
- …to financial performance, accounting, tax, forecasting , risk management , and asset management \. As a Sr Analyst on the Workforce Performance team ... within the Company\.\#LI\-REMOTE **Job:** _Finance and Accounting_ **Title:** _Senior Analyst Workforce Performance_ **Location:** _null_ **Requisition ID:**… more
- Citigroup (New York, NY)
- The Workforce Management team is responsible of leading Citi's transformation efforts around staffing and skill adequacy and organization design. It is an ... and cost. The role is part of the enterprise workforce management team and is responsible for...stakeholders to drive alignment across the firm of the forecasting and headcount planning process. + Partner with the… more
- BeneLynk (Detroit, MI)
- …The Workforce Analyst reports directly to the Manager of Workforce Analytics & Campaign Management . Functions include reporting, forecasting , ... scheduling, and management of intra-day staffing and service. Workforce Management activities are performed to maximize efficiency and control labor expense… more
- Chick-fil-A (Atlanta, GA)
- …of the Field Operations Services department, the Workforce Real Time Analyst is responsible for planning, forecasting , scheduling, and real time resource ... difficult conversations Preferred Qualifications + Real time contact center experience + Workforce Management experience + Intermediate knowledge of call center … more
- Northrop Grumman (Linthicum, MD)
- …are not only part of history, they're making history. **Secret Clearance Business Management Analyst ** At the heart of Defining Possible is our commitment ... to join our team as a Secret Clearance Business Management Analyst based out of Maryland. This...forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports.… more
- CVS Health (Austin, TX)
- …Position Summary/Mission: Maintains oversight of the local Service Center management function. Responsible for the efficiency/quality of monitoring volumes. Conducts ... arrival pattern forecasting activities and forecasts scheduling/hiring /headcount needs. Recognizes and...planning with service centers. (*) * Conducts arrival pattern forecasting and schedule planning to help meet business unit… more
- Metropolitan Council (St. Paul, MN)
- Compensation Analyst Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/4472269) Apply Compensation Analyst Salary See Position ... website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx) We are committed to supporting a diverse workforce that reflects the communities we serve. Human Resources… more
- United Airlines (Chicago, IL)
- …and help keep our fleet in tip-top shape. **Key Responsibilities:** The Senior Analyst - Forecasting Modeling is responsible for the planning and execution ... only do that with a truly diverse and inclusive workforce . And we're growing - in the years ahead,... management experience + Specialization in Supply Chain Management , Applied Statistics, Forecasting , or Data Science… more
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